Developing Your HR Policy & Employee Handbook

27-28 Sep, 2017, Kuala Lumpur

FOCUSING ON
  • Introduction
  • HR Policy on HR Organization Chart & Jobs
  • HR Policy on Employment
  • HR Policy on The New Employee
  • HR Policy on Career Development
  • HR Policy on Performance Appraisals
  • HR Policy on Motivation
  • HR Policy on Normal Hours of Work and OT
  • HR Policy on Rest Days, PH & OT
  • HR Policy on Annual Leave Entitlement
  • HR Policy on Special Leave
  • HR Policy on Maternity / Paternity Benefits
  • HR Policy on Medical & Dental Benefits
  • HR Policy on Basic Salaries / Allowances / Reimbursable Claims
  • HR Policy on Loans / Uniforms / Scholarship Other Benefits
  • HR Policy on Discipline
  • HR Policy on Termination
  • HR Policy on Grievance Handling & Exit Interviews
  • HR Policy on the Employee Handbook

 

“Participants will receive a written template of the HR Policies Manual and the Employee Handbook which can be easily customized for your organization”

OVERVIEW

HR Policies are the organization’s top management philosophy and general guidelines as to aims, objectives, responsibilities and accountabilities regarding the organization’s prerogatives and its employees’ entitlements and benefits at all levels.

 

The Employee Handbook on the other hand contains the specific terms and conditions of employment. This handbook forms the bulk of the employment contract.

 

These documents are fundamental to every organization even though the content and standards may vary widely according to differing needs.

WHY ATTEND THIS COURSE?

A well-developed written HR Policies Manual would provide clear guidelines for management decisions, while a clearly written Employee Handbook would provide transparency for better communication and employee relations.

 

Participants will receive a clearly written sample of the HR Policies Manual and the Employee Handbook which can be easily customized for different organizations.

AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Drawing up clear HR Policies and the Employee Handbook; and define their aims and purposes
  2. Identifying areas of responsibility for the HR Department
  3. Identifying job functions and establishing accountability and responsibility of employees carrying out HR functions
  4. Identifying management prerogatives
  5. Identifying legal and market-standard benefits and entitlements for employees; and defining their aims and purposes
  6. Establishing the ‘paper’ trail or flow chart
  7. Being able to ensure the adherence to legal standards surrounding various policies
WHO SHOULD ATTEND?
  • HR Managers
  • Heads of HR Department
  • Policy Decision Makers
METHODOLOGY

Interactive Presentations, Discussion, Workshop Sessions & Case Studies

DAY 1
9:00 INTRODUCTION
  • Definition of HR Policies
  • Definition of Employee Handbook
  • Definition of Mission & Vision
  • Limitation of HR Policies and Handbook
  HR POLICY ON HR ORGANIZATION CHART & JOBS
  • Organization structure & levels
  • Who prepares job descriptions and job specifications?
  • Dates for reviewing JD & JS
  • Approving authority & signatories
  • Legal issues
10.45 HR POLICY ON EMPLOYMENT
  • Requisition for employees
  • Job Advertisements
  • Selection Tests
  • Composition of panel of interviewers
  • Background checks
  • Pre-employment Medical Checks
  • Types of contracts
  • Approving authority & signatories
  • Legal issues
12.00 HR POLICY ON THE NEW EMPLOYEE
  • Orientation
  • Probation
  • Confirmation
  • Approving authority & signatories
  • Legal issues
1:00 Lunch

2:00

HR POLICY ON CAREER DEVELOPMENT

  • Training & development?
  • Company’s on-the- job and off-the-job training and development
  • Transfers
  • Multi-tasking
  • Promotions
  • Approving authority & signatories
  • Legal issues
3:45 HR POLICY ON PERFORMANCE APPRAISALS
  • Appraisal dates for probationers & confirmed employees
  • Who appraises?
  • Linking increments & bonuses to performance
  • Action for non-performers
  • Approving authority & signatories
  • Legal issues
  HR POLICY ON MOTIVATION
  • Recognition Awards
  • Get together functions
5:00 End of Day 1
DAY 2
9:00 HR POLICY ON NORMAL HOURS OF WORK AND OT
  • Employees protected under the Employment Act 1955, Labour Ordinances (Sabah 2004) & (Sarawak 2005)
  • Normal working hours & days
  • OT Rates
  • Procedure for OT claims
  • Approving authority
  • Records
  • Legal issues
  HR POLICY ON REST DAYS, PH & OT
  • Rest Days entitlement
  • Public Holidays entitlement
  • Rate for work done on Rest Days & PH
  • Procedure for claims
  • Approving authority
  • Legal issues
  HR POLICY ON ANNUAL LEAVE ENTITLEMENT
  • Annual Leave entitlement
  • Encashment of annual leave
  • Application procedure
  • Approving authority & Signatories
  • Legal issues
  HR POLICY ON SPECIAL LEAVE
  • Unpaid Leave
  • Unrecorded Leave
  • Marriage leave
  • Compassionate leave
  • Procedure for application
  • Approving authority
  • Legal issues
10:45 HR POLICY ON MATERNITY / PATERNITY BENEFITS
  • Maternity Leave entitlement
  • Conditions for paid Maternity Leave
  • Miscarriage benefit
  • Confinement benefit
  • Paternity Leave
  • Approving authority & Signatories
  • Legal issues
  HR POLICY ON MEDICAL & DENTAL BENEFITS
  • Hospitalization & Non-hospitalization Sick Leave
  • Prolonged illness leave
  • Medical Treatment Dental Benefits
  • Panel & Non-panel doctors
  • Approving authority & Signatories
  • Legal issues
12:00 HR POLICY ON BASIC SALARIES / ALLOWANCES / REIMBURSABLE CLAIMS
  • Job Grades & Salary Grades & Pay Ranges
  • Types and quantum of allowances & benefits
  • Conditions for allowances and benefits
  • Procedure in reimbursable claims
  • Payment of salaries and allowances
  • Approving authority & Signatories
  • Legal issues
  HR POLICY ON LOANS / UNIFORMS / SCHOLARSHIP OTHER BENEFITS
  • Loans
  • Salary advances
  • Scholarship
  • Uniform
  • Transport
  • Approving authority & signatories
  • Legal issues
  HR POLICY ON DISCIPLINE
  • Listing major and minor misconduct
  • Rules of discipline
  • Steps before taking disciplinary action
  • Types of disciplinary action
  • Approving authority & signatories
  • Legal issues
1:00 Lunch

2:00 HR POLICY ON TERMINATION
  • Resignation notice period
  • Retirement age
  • Golden handshake
  • Other retirement benefits
  • Extension of service after retirement
  • Retrenchment Compensation Issues
  • Approving authority & signatories
  • Legal issues
  HR POLICY ON GRIEVANCE HANDLING & EXIT INTERVIEWS
  • General grievance procedure
  • Content of Exit Interviews
  • Approving authority & signatories
  • Legal issues
3:45 HR POLICY ON THE EMPLOYEE HANDBOOK
  • Scope and limitation of handbook
  • General and specific aims of handbook
  • Terms and conditions of employment
  • Other information that may be included
  • Approving authority & Signatories
  • Legal issues
5:00 End of Course

 

LEARN FROM THE BEST

CYRIL PAGADALA comes with more than 18 years of real hands-on work experience in Human Resource Management, Operations, Customer Service and Administration.

 

His work experience covers various industries such as the banking, manufacturing, hospitality and other service industries He has worked for both local and multinationals and in both small and large companies. He also worked for a group of companies where he was the Director of Human Resource & Administration.

 

Cyril has a BA (English) and MA (Human Resource Management) He is now a lecturer and corporate trainer for many years

 

He has gone through the whole gamut of HRM functions including setting up the HR Department A-Z and company start-up operations with appropriate systems in a new organization as part of start-up operations, developing policies and procedures, writing operational procedures, developing performance appraisal standards, managing recruitment and selection, setting up wage systems, payroll administration, designing motivation strategies, reducing employee turnover, training handling misconduct, taking disciplinary action, conducting the domestic inquiry, handling grievances, carrying out negotiations with trade unions and collective agreements etc.

 

One of the main functions in any organization that he worked for has been developing the company’s HR Policies and Employee Handbook.

 

Cyril delivers and facilitates the courses in a simple, easy-to-understand way and willingly shares knowledge. Due to his real hard-knock work experience, he is able to provide many simple solutions to work challenges.

 

His participants range from CEOs, managers, executives, supervisors to clerks; and professional engineers, lawyers and computer specialists both local and foreigners. He has many repeat clients. Maybe this is due to his simple philosophy: “SHARE REAL WORK KNOWLEDGE”. Perhaps a cue may also be taken from a participant: ‘I NEVER KNEW THIS WAS SO EASY!’

 

He has trained small, medium and large local and multinational organizations from various industries. Some of them are: Hotel Maya, Tanjung Rhu Resort, Equatorial Hotel, Shangrila Hotel, NIKKO Hotel, Country Heights Resorts, Nando’s, Mines Resort, STAR Cruises, Japan Travel Bureau (Japan Embassy), Hospital Pantai Indah, Subang Jaya Medical Centre, Kudrat Maritime, Global Airfreight, MISC, Honda, EON, PERODUA, Swedish Motor Assemblies, Bumimetro Construction, YTL Land, Fujiya Constructions, Job Street.com, Job Hunt, Eurogain Consulting, INTI College, University Islam International, MBB, RHB, MBF Cards, Clara International, Cadbury, Dumex, Sara Lee, BABA Products, Multipurpose Insurance, Takaful Nasional, Samsung Electronics (M), Malaysian Biotechnology Sdn Bhd, Oracle (USA), Orga (Germany), Petrochemical, Petronas, Hitachi Chemical, Sime Kansai, CCM Chemicals, Toshiba, Sony, Canon, Hitachi, Redtone Telecommunications, STAR, NST, Continental Sime Tyres, Prestar Steel Pipes, Perwaja Steel, Genting Sanyen, Ornasteel Enterprise Corporation, Malaysia AIDS Council, Malaysia Newsprint Sdn Bhd, , Schaefer Kalk (M), Guardian Venture (M), Sinora, Cargil Palm Products, Dewan Bahasa dan Pustaka, Ministry of Local Government and Housing, Income Tax Board, Airod, Sabah Tourism Board, FELDA, Telekom Malaysia, TNB, Company Commission of Malaysia, EPF (Malaysia), EPF (Brunei) etc.

 

VENUE DETAILS

Seri Pacific Hotel
Jalan Putra
50350 Kuala Lumpur
- 50350
Phone :(603) 4042 5555
Fax :(603) 4043 8717

 

IPA TRAINING IS REGISTERED WITH

 

CONTACT US

Juliany, 
O - 03 2283 6109,
M - 019 3134436
juliany@ipa.com.my 

Michelle, 
O - 03 2283 6100, 
M - 019 363 7822
michelle@ipa.com.my 

For Customised In-House Training
Yvonne,
O - 03 2283 6101, 
M - 012 2011247,

F - 03 2283 6108
 
yvonne@ipa.com.my
 

ADDRESS 

A-28-5, 28th Floor, 
Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my