Investigating & Handling Misconduct, Domestic Inquiry & Writing of Findings

26 Sep, 2017, Kuala Lumpur

FOCUSING ON
  • Module 1 - Misconduct
  • Module 2 - Handling Misconduct
  • Module 3 - Framing of Charges
  • Module 4 - Domestic Inquiry
  • Module 5 - Mock Domestic Inquiry
  • Module 6 - Writing of Findings
  • Module 7 - Panel Report
OBJECTIVE

Unfortunately, not all employees are discipline and adhere to standards set for them and do what they are told. Some employees have all sorts of problems at the workplace and these problems must be addressed or otherwise the organization’s productivity may suffer and its image and reputation may tarnish.

 

This is a one day course designed to be interactive and at the same time to gain knowledge and insight into the law relating to discipline at the workplace, procedures of handling misconduct, investigating a misconduct to conducting a domestic inquiry.

 

This course aims to guide individuals to understand and adopt a proper method in handling disciplinary issues at the workplace so as to avoid negative implications and inconsistent approach to handling discipline.

COURSE OBJECTIVES
  • To raise abilities of managers and executives in conveying instructions and advice convincingly and effectively. The skills acquired will help to achieve company’s goals in a shorter time.
  • To increase competencies of salespersons in influencing their customers for better sales outcome. The skills acquired will make them better solution providers.
  • To help customer service staff in engaging customers effectively.
WHO SHOULD ATTEND
  • HR & Employment Managers
  • HR Consultants
  • Heads of Department
  • Managers
  • Executives
  • Supervisors
  • Personnel in the Disciplinary Committee
  • All personnel who need to supervise and manage subordinates
METHODOLOGY

This is a highly interactive course, whereby participants are to gain the learning points through actual cases of constructive dismissal as reported in the law reports.

WHAT DO YOUR COLLEAGUES SAY ABOUT THE COURSE LEADER...
  • “Course Leader professionally handed down her knowledge to the participants.”
    Kris Liew, HR & Admin Manager YTL Communications Sdn Bhd
  • “The Trainer was very friendly and knowledgeable.”
    Noormah Wati bt Redzuan, HR Officer TAIYO Technology (M) Sdn Bhd
  • “Penceramah mempunyai pengetahuan yang luas dalam subjek ini dan banyak membantu peserta memahaminya dengan lebih mendalam.”
    Noor Mohamad Zaimie bin Zainal Azam Asst. Manager Admin, RISDA
  • “Course Leader increased my knowledge of the proper ways of handling misconduct and frame charges.”
    Nurul Khairunnisa, Supervisor Yamaha Electronics Manufacturing (M) Sdn Bhd
COURSE CONTENT
9:00 Module 1 - MISCONDUCT
  • What is misconduct?
  • Burden and Standard of Proof
  • Types of Misconduct
9.30 Module 2 - HANDLING MISCONDUCT
  • Procedure for handling misconduct
  • Appointment of Investigation Officer
  • Investigating allegations of misconduct
  • Identifying the relevant parties
  • Interviewing the relevant parties
  • Collecting documents and exhibits to support the allegation of misconduct
  • Preparation of Investigation Report
  • Suspension of employee accused of committing misconduct
10.45 Module 3 - FRAMING OF CHARGES
  • How to frame a charge
  • Sample Charges
  • Group Exercise
  • Preparing Show Cause Letter
  • Preparing the charge sheet/notice of Domestic Inquiry
12.00 Module 4 - DOMESTIC INQUIRY
  • Preparation for a Domestic Inquiry
    - Appointing a Domestic Inquiry Panel
    - Appointing a Prosecutor
    - Appoint a secretary
    - Book a room
    - Whether tape recording is allowed during the domestic inquiry proceedings
  • Holding the Domestic Inquiry
  • Common mistakes pertaining to conducting a Domestic Inquiry
1:00 Lunch

2:00

Module 5 - MOCK DOMESTIC INQUIRY

  • Allocation of Roles
  • DI Proceedings
3:45 Module 6 - WRITING OF FINDINGS
 
4.15 Module 7 - PANEL REPORT
  • Presentation of Findings & Recommendation
4.45 SUMMARY & WRAP IP
 
5:00 End of Course

 

LEARN FROM THE BEST

KAVITHA GUNA SEGARAN
Bachelor of Jurisprudence (Hons) Malaya, CLP
Advocate & Solicitor, High Court of Malaya 2001

 

Kavitha has accumulated experience in handling both local and foreign employees as well employees’ trade union of various industrial sectors on a wide range of both individual and collective disputes including statutory employment rights and obligations, employee performance, disciplinary action, union recognition issues, collective bargaining, non-compliance of collective agreements and dismissals. She also represented her clients in disputes before the Labour Court, Industrial Court as well as the Superior Courts of Malaysia with cases won duly reported in the Industrial Law Reports and Current Law Journals.

 

Her significant experience includes:-

  • Advising corporate organizations on dispute settlements, corporate reorganising exercise such as retrenchments schemes and voluntary retrenchment schemes, conducting domestic inquiry proceedings and rendering advice on general misconduct issues.
  • Appointed by a national trade union to resolve union
    recognition issues. From her experience gained especially on employees’ rights and obligations,

 

Kavitha is able to provide insightful and practical advice and strategies for corporate organizations on disputes in the arena of employer-employee relationships.

 

VENUE DETAILS

Furama Hotel Kuala Lumpur
136, Jalan Changkat Thambi Dollah
55100 Kuala Lumpur

Phone :03 2788 8888

 

IPA TRAINING IS REGISTERED WITH

 

CONTACT US

Juliany, 
O - 03 2283 6109,
M - 019 3134436
juliany@ipa.com.my 

Michelle, 
O - 03 2283 6100, 
M - 019 363 7822
michelle@ipa.com.my 

For Customised In-House Training
Yvonne,
O - 03 2283 6101, 
M - 012 2011247,

F - 03 2283 6108
 
yvonne@ipa.com.my
 

ADDRESS 

A-28-5, 28th Floor, 
Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my