Bridging the Generation Gap - Managing Generations at Work
27-28 Nov, 2017, Furama Hotel Kuala Lumpur
IPA Training is Registered with
Learn from the Best
Khairul Anuar Safiullah is an established trainer with more than 17 years’ experience in managing high net worth clients and frontline experience.
Khairul has much experience in Banking, specializing in SME & Commercial Banking where he markets banking products, analyzes creditworthiness, proposes loan facilities as well as manage relationships with customers to drive utilization and profitability. He is also well experienced in Training Needs Analysis, Training Content Development and Delivery as well as Product Management.
He is also heavily involved in delivering eUsahawan Trainings in collaboration with Malaysian Digital Economic Corporation where he has trained over 1000 participants.
Khairul is a trained specialist in Credit Sales and Marketing where he gained valuable know how in selling skills, managing customer relationships, effective writing and communication skills, handling difficult customers and negotiation skills. These were translated to successful portfolio management to drive profitability and add value to the customer experience.
With his vast experience in the services sector, he has been exposed to the increasing pressures of matching expectation of different generations in terms of work. Matching these expectations has allowed for gelling and bonding between team members and produces a high performing team.
Khairul is a Certified NLP Coach with certification from ABNLP and a Certified Create Your Success Coach.
He believes that the right mind is the most important asset a person has.
Khairul is able to conduct trainings in Bahasa Malaysia and English effectively. His key value, driven by passion has enabled delivery of high impact, fun filled, exciting trainings to ensure high take home rates and understanding for the participants.
Venue Details
Furama Hotel Kuala Lumpur
136, Jalan Changkat Thambi Dollah 55100 Kuala Lumpur,
Phone : 03 2788 8888
Contact us
Juliany,
03 2283 6109
juliany@ipa.com.my
Phoebe,
03 2283 6100
phoebe@ipa.com.my
FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my
ADDRESS
A-28-5, 28th Floor, Menara UOA Bangsar,
No.5, Jalan Bangsar Utama 1,
59000 Kuala Lumpur
www.ipa.com.my
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| OVERVIEW |
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Using NLP in Bridging the Generation Gap at Work
The differences in each generation is causing serious friction between each generation at work. Each generation has a unique characteristic and desires, and may at time cause conflict when faced with the different desires between the generations.
By understanding the driving factors of each generation and creating a common platform of understanding, it is possible to bridge the gap between generations and create a productive working environment while leveraging on the strengths of each generation. |
| METHODOLOGY |
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The course is delivered via interactive lectures, videos, songs, discussions, role plays and games to ensure a fully experiential learning. |
| AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB… |
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| WHO SHOULD ATTEND |
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Managers, Supervisors and Executives who works in an organization where there are multiple generations working together and wants to manage the differences to achieve the intended vision and mission of the company. |
| WHAT YOUR COLLEAGUES ARE SAYING ABOUT COURSES CONDUCTED BY KHAIRUL ANUAR… |
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| WHAT WILL YOU LEARN IN THIS FULLY EXPERIENTIAL PLAYSHOP? | ||||||||||||||||||||||||||
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