Re-Inventing Personal Effectiveness in the New Millennia

26-27 Apr, 2018, Kuala Lumpur

FOCUSING ON
  • Factors Influencing Personal Effectiveness
  • Progressive Thoughts And Proactive Attitude
  • Re-Inventing Yourself With New Perspectives
  • Managing Work In Information Age
  • Moving Forward With New Ideas
  • Personal Effectiveness To Create Customer Hub
  • Turning Negativity Into Opportunity
  • Staying Motivated With New Challenges
OBJECTIVE

To be progressive, employees need look into the future, move forward and agile to fast evolving global trends in their respective industry.

 

This 2-day intensive course is designed to assist employees to enhance their ability to become more innovative, proactive and effective in their professional role.

 

Creating a work-life balance in the fast phase life and improving quality of professional, as well as personal life.

OBJECTIVES
  1. Increasing the Competencies of Secretaries for Maximum Work Effectiveness.
  2. Equipping These Important Assistants with Good Business Skills to Lessen Bosses’ Work Burden.
  3. Being Important Assistants And Team Players, Not Ordinary Subordinates.
  4. Producing a Team Of Effective And Intelligent Secretaries To Meet Market Needs.
  5. Raising The Ability Of Secretaries In Helping Their Bosses To Achieve Company’s Objectives.
AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Re-discovering your roles and responsibilities to face the challenges in the new millennia.
  2. Assisting to transform silos to become effective team players to create greater job and customer satisfaction.
  3. Increasing your level of pro- activeness and not waiting for answers to appear but rather seeking to find the answers to problems.
  4. Learning and adapting forward thinking style to keep abreast with the changes.
  5. Learning how to seek solutions constantly and thinking in the future.
  6. Becoming a competent professional inside-out.
  7. Thinking positive in negative situations in order to do better damage control.
  8. Discovering your inner talent and skills to be continuously energized and motivated.
WHO SHOULD ATTEND

Executives, Assistant Managers, Officers, Secretaries, Supervisors, Office Administrators, Marketing-sales / IT / Call Centers / Accounts / Operational / Technical Support / Engineers

METHODOLOGY

This is a practical course with many hands on activities to allow participants to experience what they learn first. Methodologies used are:

  • Self-analysis
  • Case study
  • Video clip
  • Games
  • Group discussion
  • Facilitation
DAY 1
9:00 FACTORS INFLUENCING PERSONAL EFFECTIVENESS
  • 4 Key Factors
  • The Way We Perceive Knowledge
  • Turning Information Into Knowledge
  • Analyzing Current Work Issues
10.45 PROGRESSIVE THOUGHTS AND PROACTIVE ATTITUDE
  • Roles and Responsibilities in New Millennia
  • Dealing With Generation Gap and Ideologies
  • Understanding Qualitative KPI Measures
1:00 Lunch

2.00 RE-INVENTING YOURSELF WITH NEW PERSPECTIVES
  • Challenges in electronic and informational platforms
  • How Re-invent Yourself?
  • Formula For Task Excellence
  • Formula For Success
3.45 MANAGING WORK IN INFORMATION AGE
  • Time Stealers You can Identify
  • Optimizing Gadgets
  • Creating Work-Life Balance
5:00 End Of Day 1
DAY 2
9:00 MOVING FORWARD WITH NEW IDEAS
  • Understanding Design Thinking Skills
  • Evaluate Situation Emphatically
  • Identifying Trends
  • Analyzing Trend Setting Factors
10.45 PERSONAL EFFECTIVENESS TO CREATE CUSTOMER HUB
  • Stereotyping Customers of The New Millennia
  • Learning From Customer’s Experience
  • Designing Prototypes For Customers
  • Planning In The Future
1:00 Lunch

2.00 TURNING NEGATIVITY INTO OPPORTUNITY
  • How To Think Positive?
  • When To Think Positive
  • How to Identify Opportunities In Negative Situations
  • Positive Thinking In “Comfort Zone”
3.45 STAYING MOTIVATED WITH NEW CHALLENGES
  • Re-energize Your Mental Capacity
  • Re kindle Your Enthusiasm Towards Work
  • Keeping in Touch and abreast With Information Technology
5:00 End Of Course

 

LEARN FROM THE BEST

Ms. Ananthy Sankaran holds a degree in Economics - (B. Econs. - Business Administration) and Masters in Civilization Studies (M.A.Civilization) from University Malaya. She is also Human Resource Development Council’s Approved Trainer/Speaker-(53) PSMB/22/1/12Klt71.

 

Total of 26 years of working experience in the sales, telecommunication, education and training industry(18 years), she has developed vast experience in the full spectrum of many Management Development areas. Warm and approachable, she also won the prestigious “Best In-house Trainer” award from a top notch Training and Consultancy firm in the country.

 

She has also appeared in local Astro TV morning-talk show. Based in Kuala Lumpur, she has trained participants from Maldives, Vietnam, Kenya, Singapore, India, Indonesia and Brunei. Her soft-skills programs are conducted as public courses or as in-house for GLC companies, Multinationals and government bodies.

 

Her program designs and methodologies are easy to understand, simple, interesting and practical. It focuses on changing peoples’ mindsets to become more productive and proactive at work. All companies have seen positive results and many participants were delighted to mention that some key of the concepts shared during the training sessions were able to change the way they think towards work and life.

 

Armed with an in-depth Strategic Management Competency Skills from working with some local and overseas “Management Gurus”, she works as Associate Trainer/Speaker for many reputable Training Companies.

 

She has marketed, trained, coordinated and developed programs for multinationals and local conglomerates from various sectors such as United Nation University, Siemens, Eastman Chemicals, Bank Negara, CIMB Bank, Maybank, MaIaysian Institute of Insurance, SME Corp, BP Chemicals, NAZA Group, Titan Chemical, KFC, Khazanah Bhd, Brother Industries, Sheraton Hotel, Istana Hotel, IJM Properties Bhd, to name a few.

 

Ananthy has an established reputation of being a trainer with PERHEBAT (Army Training Institute) to assist Military staff in transit back to civilian life by conducting various Motivational and Entrepreneurial programs from year 1998-2000. She was part of successful corporate merger training sessions such as MNI, Maybank Takaful and ETIQA, whereby she conducted a series of “Managing Change” program for more than 400 staffs of different level.

 

Trained more than 4000 employees to date, some major training projects conducted by Ms. Ananthy includes, facilitating 400 Line Leaders from Perodua, more than 200 staff of Naza Kia, Toyota Assembly, Proton and Volvo.

 

Her success story also includes “Excellent Customer Service Culture” programs for retail industry such as Jaya Jusco and Sg. Wang Plaza. Trained series of modules on Corporate Communication Skills for more than 400 staff of Titan Chemicals and part of the Supervisory program for University of Sarawak.

 

A firm believer of “Behind Every Successful Organization Is A Well Trained Team of Committed People”, Ananthy conducts highly interactive programs, both in English and Malay language, to ensure productive, economical and personal growth for all participants and the esteemed organization.

 

 

VENUE DETAILS

Dorsett Kuala Lumpur
172 Jalan Imbi
55100 Kuala Lumpur
- 55100
Phone :(603) 2716 1000

 

IPA TRAINING IS REGISTERED WITH

 

CONTACT US

Juliany, 
O - 03 2283 6109,
M - 019 3134436
juliany@ipa.com.my 

Michelle, 
O - 03 2283 6100, 
M - 019 363 7822
michelle@ipa.com.my 

For Customised In-House Training
Yvonne,
O - 03 2283 6101, 
M - 012 2011247,

F - 03 2283 6108
 
yvonne@ipa.com.my
 

ADDRESS 

A-28-5, 28th Floor, 
Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my