Excellent Creative And Critical Thinking Skills For Problem Solving And Decision Making

24-25 Jun, 2024, CONCORDE HOTEL KUALA LUMPUR

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Learn from the Best

MS. ANANTHY SANKARAN holds a B. Econs. (Business Administration) and Masters Degree in Civilization Studies (M. A. Civilization) from University Malaya. She is also a HRDC (Human Resource Development Council) certified trainer.

 

During her 14 years’ experience as Corporate Trainer (trained more than 2000 staff from various sectors), she has developed vast experience in the full spectrum of all Management Development areas. She also won the prestigious “Best In-house Trainer” award from a top-notch Training and Consultancy firm in the country.

 

She has travelled extensively to all parts of the country to conduct various “human behavioural” workshops to enhance peoples’ ability and attitude to perform better at the workplace.

 

Her areas of expertise or most popular training workshops are Office Administration, Motivation, Communication, Leadership, Customer Service, Supervisory, Self-improvement, Change Management, Interpersonal Skills, Time Management, Teambuilding, Managerial / Executive / Clerical Development, and many other Administrative Skills enhancement programs.

 

She has marketed, trained, coordinated and developed programs for multinationals and local conglomerates from various sectors such as CIMB, Maybank, Bank Rakyat, Malaysian Institute of Insurance(MII), MAA, Prudential, SME Corp, BP Chemicals, PERODUA, PROTON, NAZA Group, Titan Chemical, KFC, Khazanah Bhd, Brother Industries, Sheraton Hotel, Istana Hotel, IJM Properties Bhd, and many more.

 

Among many government bodies she has conducted successful in–house programs are Jabatan Perdana Menteri, Jabatan Sumber Manusia, PSMB Bhd, PDRM, LHDN, PERKESO, TNB, MPSA, JPA and Jabatan Akauntan Negara to name a few.

 

She has undertaken successful insurance merger projects such as MNI and Takaful whereby she was part of the “changing mindsets” team, conducted a series of “Managing Change” programs for more than 300 staff of different levels.

 

Some major training projects conducted by Ms. Ananthy include facilitating 400 Line Leaders from Perodua to enhance their core competency skills, forming positive work culture for more than 200 staff of Naza Kia, Toyota Assembly, Proton and Volvo.

 

Her success story also includes improved Corporate Communication skills for more than 300 staff of Titan Chemicals and part of the Supervisory program for UNIMAS Sarawak.

 

Her programs are easy to understand as she uses simple, interesting and practical tools as methodologies in all training courses. It focuses on changing peoples’ mindsets to become more productive and proactive at work. All companies have seen positive results and many participants were happy to mention that some key concepts shared during the training sessions were able to change the way they think.

 

A firm believer of “Behind Every Successful Organization Is A Well-Trained Team of Committed People”, Ananthy conducts highly interactive programs, both in English and Bahasa Malaysia, to ensure productive, economical and personal growth for all participants.

Venue Details

CONCORDE HOTEL KUALA LUMPUR
2 Jalan Sultan Ismail, 50250 Kuala Lumpur,
Phone : 03 2144 2200

https://kualalumpur.concorde hotelsresorts.com/

Contact us

Juliany,
03 2283 6109
juliany@ipa.com.my

Phoebe,
03 2283 6100
phoebe@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON
  • Module 1: The Brain And The Mind
  • Module 2: How To Improve Creative Thinking Techniques At Work
  • Module 3: How To Apply Creative Thinking Activities?
  • Module 4: How To Make The Right Decision?
  • Module 5: Mind vs. Action
  • Module 6: Add Value To Problem-Solving Skills
  • Module 7: Important Skills To Make Right Decisions
  • Module 8: IQ, EQ And Memory
OBJECTIVES

Creative and Critical Thinking Skills are the most important technique when it involves Problem Solving And Decision Making at work.

 

Creative Thinking techniques are used to look at the issue from different and creative angles, using the right tools to assess it and develop a plan. The focus on creativity and innovation is important because most problems might require approaches that have never been created or tried before.

 

Whereas Critical Thinking is required when a crucial decision at work is made. It is mainly based on the capabilities of creative and critical thinkers whether to solve problems, optimise resources, budget and attaining corporate goals. Excellent customer relationships can also be attained by these 2 types of thinking which encourages staff to favour objective-logic over emotional responses.

 

By applying both thinking styles employees can evaluate information objectively, consider multiple perspectives, and analyse complex situations more effectively. It enables them to identify underlying assumptions, uncover biases, and assess the credibility and relevance of data and evidence.

AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Enhancing And Polishing Your Creativity To Its Fullest Potential.
  2. Stimulating And Cultivating Your Curiosity, Empowering You To Bring Fresh Perspectives And Insights To Your Professional Role.
  3. Learning Various Creative Thinking Techniques.
  4. Knowing How To Improve Decision Making.
  5. Increasing Your Problem-Solving Ability.
  6. Understanding and Improving Your Creative Thinking Abilities.
  7. Knowing How To Combine Critical Thinking To Analyse Data And Information Accurate.
WHO SHOULD ATTEND
Suitable For All Levels Of Staff
METHODOLOGY
This is a practical course with many hands-on activities to allow participants to experience what they learn first. Some of the methodologies used are:
• Interactive Lectures
• Problem Analysis
• Case Study
• Role Play
• Games
• Group Discussion
DAY 1
9:00

MODULE 1: THE BRAIN AND THE MIND

  • The Hardware and Software
  • 5 Segments and Functions of Brain
  • The Brain Food
10.45

MODULE 2: HOW TO IMPROVE CREATIVE THINKING TECHNIQUES AT WORK

  • The Basis of Brainstorming
  • 6-3-5 Brainwriting Technique
  • Six Thinking Hats Technique
  • Mind Mapping Techniques
1:00 Lunch
2:00

MODULE 3: HOW TO APPLY CREATIVE THINKING ACTIVITIES?

  • Brainstorming Current Challenges
  • How to be Bold to Share Ideas
  • Seeing Negativity from Positive Perspective
  • Understanding The Big Picture of Problems
3:45

MODULE 4: HOW TO MAKE THE RIGHT DECISION?

  • How to Become Critical Thinker
  • Critical Thinking Exercise
  • The Value of Analytical Thinking Skills
  • 7 Underlying Capabilities of Critical Thinkers
5:00 End of Day 1
DAY 2
9:00

MODULE 5: MIND VS. ACTION

  • Mind and Life Experience
  • Factors Influencing the Way We Think
  • The Way We Perceive Knowledge
10.45

MODULE 6: ADD VALUE TO PROBLEM- SOLVING SKILLS

  • Re look at The Goals and Results
  • Primary and Secondary Thinking Levels
  • How to Apply Problem Solving Technique
1:00 Lunch
2:00

MODULE 7: IMPORTANT SKILLS TO MAKE RIGHT DECISIONS

  • Emotional Thinking
  • Logic and Rationality
  • Positive and Constructive Thinking
  • Critical Thinking
  • Analytical Thinking
3:45

MODULE 8: IQ, EQ AND MEMORY

  • IQ and EQ At Work
  • How to Manage Your Emotions?
  • 5 Spectrum of Emotional Intelligence
5:00 End of Course