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AI FOR Human Resources 2027 Maximizing ChatGPT & Gemini for Smarter, Faster & More Effective Human Resources

25 Jan, 2027, Concorde Hotel Kuala Lumpur

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DR ANGELINE ANN SAMUEL

PHD in Behavioural Economics NUS

Bachelor of Software Engineering (Hons), University of Staffordshire

CEO & Founder Of A TECH Certified Ethical Hacker (CEH)

Computer Hacking Forensic Investigator (CHFI)

 

Description

Dr Angeline is an experienced specialist in Professional Development and Digital Marketing. She has been spearheading a global development company, primarily the management consulting wing specializing in providing world class professional development, human capital development and social media marketing solutions. She was involved with ensuring progressive growth of the business through management of its Advisory functions. Currently she is the CEO of a digital marketing firm in Malaysia.

 

Her everyday role entails: strategic planning, managing and leading teams in diverse roles, sales/ marketing/ advisory/ operations management, digital marketing, market expansion strategies, business development initiatives, competitive & market intelligence, determining pricing strategies and control and monitoring of budget/spend of products under the portfolio.

 

Her unique interpretation of online business allows her to travel the globe as a speaker, trainer and consultant, working with multiple organisations.

Her Client’s include :

  • SIRIM , Malaysia
  • MATA , Malaysia
  • Palace of the Golden Horses, Malaysia
  • Royal Chulan, Malaysia
  • Bank Islam, Malaysia
  • B Braun Malaysia
  • Total Worx Asia
  • Lafarge Cement
  • PETRONAS Malaysia
  • Dragon Oil Dubai
  • Halliburton
  • Zimbabwe Power Corporation
  • Canon
  • National Bank Of Malawi
  • PNG Ports Corporation Limited
  • Qatar Petroleum Company
  • Qatar Petrochemical Company (QAPCO)
  • The Tanzania Institute Of Bankers
  • Alinta Energy Sydney, Australia
  • Celestica Malaysia Sdn Bhd
  • Mozambique Airlines (LAM)
  • Base Titanium, Zambia
  • Arabian Pipes Co, Saudi Arabia
  • Al Abdullatif Manufacturing & Investment Co, Saudi Arabia
  • Saudi Aramco, , Saudi Arabia
  • PNG Ports Corporation Limited
  • Vanuatu National Provident Fund
  • La’ala Al Kuwait Real Estate Establishment, Kuwait
  • Hikma Pharmaceuticals, Jordon
  • Jordan Bromine Company Limited
  • Al Samer JCI Controls, Saudi Arabia
  • Tanga Cement, Tanzania
  • Arab Potash Company, Jordan
  • Base Titanium, Kenya
  • Egyptian Banking Institute
  • First Gulf Bank, Abu Dhabi
  • Saudi International Trading Company Limited
  • Mopani Copper Mines PLC
  • Prysmian Cables

 

Venue Details

Concorde Hotel Kuala Lumpur
2 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia,

https://kualalumpur.concorde hotelsresorts.com/


Phone : 03 2144 2200

Contact us

FOR COURSE DETAILS

Juliany,

Office: 03 2283 6109

Mobile: +60 122281247

juliany@ipa.com.my

Phoebe,

Office: 03 2283 6100

Mobile: +60 193637822

phoebe@ipa.com.my

Bee Teng,

Office: 03 2282 6112

Mobile: +60 172566121

beeteng@ipa.com.my

FOR CUSTOMISED IN-HOUSE TRAINING

Jane,

Office: 03 2283 6101

Mobile: +60 129418251

jane@ipa.com.my

Keith,

Office: 03 2283 0000

Mobile: +60 162272735

keith@ipa.com.my

ADDRESS

A-28-5, 28th Floor, Menara UOA Bangsar,
No.5, Jalan Bangsar Utama 1,
59000 Kuala Lumpur

FOCUSING ON
  • Module 1: AI & THE FUTURE OF HR
  • Module 2: PROMPT ENGINEERING FOR HR
  • Module 3: AI FOR RECRUITMENT & TALENT ACQUISITION
  • Module 4: AI FOR ONBOARDING & EMPLOYEE EXPERIENCE
  • Module 5: AI FOR HR COMMUNICATION & DOCUMENTATION
  • Module 6: AI FOR LEARNING, DEVELOPMENT & PERFORMANCE
  • Module 7: AI FOR HR ANALYTICS, ENGAGEMENT & STRATEGIC HR
OBJECTIVE
AI is transforming how HR Professionals recruit, communicate, develop talent, analyse employee feedback and manage everyday HR responsibilities. This practical one-day course equips HR Professionals with the skills to use ChatGPT and Gemini as everyday HR productivity assistants. Participants will learn how to use AI across the employee lifecycle—from Recruitment and Onboarding to Employee Engagement, Learning & Development, Performance Management, HR Communication and People Analytics. The course focuses on practical HR use cases while emphasizing responsible AI usage, confidentiality, human judgement and appropriate handling of employee information.
AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Using ChatGPT and Gemini confidently and responsibly for everyday HR activities.
  2. Creating effective prompts specifically for HR tasks.
  3. Accelerating recruitment content, interview preparation and candidate communication.
  4. Developing structured onboarding and employee experience programmes.
  5. Producing professional HR communications and documentation more efficiently.
  6. Using AI to support Learning & Development and Performance-Management preparation.
  7. Analysing anonymised employee feedback and HR information to identify useful themes and insights.
  8. Developing HR reports, summaries and management presentations with AI support.
  9. Creating reusable HR prompts, templates and workflows.
  10. Applying AI while maintaining confidentiality, fairness, human oversight and responsible HR practices.
WHO SHOULD ATTEND

This course is suitable for:

  • HR Directors & Heads of HR
  • HR Managers
  • HR Business Partners
  • HR Executives
  • Talent Acquisition & Recruitment Teams
  • Learning & Development Professionals
  • Talent Management Teams
  • Employee Engagement Teams
  • People & Culture Professionals
  • HR Operations & Administration Teams
  • Department Managers involved in people management
LEARNING METHODOLOGY
The course follows a practical: LEARN ? DEMONSTRATE ? PRACTISE ? APPLY methodology, with approximately 20% concept learning, 30% live AI demonstrations, 40% hands-on HR exercises and 10% discussion and reflection. Participants work directly with ChatGPT and Gemini throughout the course, applying AI to realistic HR scenarios rather than simply learning AI theory.
COURSE CONTENT
9:00

MODULE 1 — AI & THE FUTURE OF HR

Understanding AI’s Role Across the Employee Lifecycle

  • Understanding Generative AI for HR
  • What ChatGPT and Gemini can do
  • ChatGPT vs Gemini: when to use each
  • Mapping AI across the employee lifecycle
  • Identifying repetitive HR tasks AI can accelerate
  • AI as an HR assistant—not the HR decision- maker
  • Confidentiality and responsible AI use
  • Bias, accuracy and human oversight
  • What HR information should not be entered into public AI tools
 

MODULE 2 — PROMPT ENGINEERING FOR HR

Getting Better Results from ChatGPT & Gemini

  • Anatomy of an effective HR prompt
  • Role + Context + Task + Requirements + Output
  • Providing policies, scenarios and context
  • Controlling tone, format and audience
  • Creating structured outputs
  • Follow-up prompting and refinement
  • Asking AI to critique its own response
  • Creating reusable HR prompt templates
10.45

MODULE 3 — AI FOR RECRUITMENT & TALENT ACQUISITION

From Job Description to Interview Use AI to:

  • Create and improve job descriptions
  • Develop job advertisements
  • Create candidate personas
  • Develop recruitment campaign ideas
  • Generate interview questions
  • Create competency-based questions
  • Develop behavioural interview questions
  • Create interview scorecards and evaluation criteria
  • Draft candidate communications
  • Create offer and rejection communication templates
  • Build recruitment FAQs

Hands-On Challenge: Job Vacancy ? Job Ad ? Interview Questions ? Interview Scorecard

 

MODULE 4 — AI FOR ONBOARDING & EMPLOYEE EXPERIENCE

  • Creating structured onboarding plans
  • First-day and first-week schedules
  • 30-60-90-day onboarding plans
  • New employee checklists
  • Employee welcome communications
  • Creating employee FAQs
  • Simplifying HR policies
  • Turning lengthy policies into employee- friendly guides
  • Creating orientation content
  • Developing employee engagement ideas
  • Generating pulse survey questions
  • Analysing anonymised employee feedback

Activity: Build an AI-Powered Employee Onboarding Journey

12.00

MODULE 5 — AI FOR HR COMMUNICATION & DOCUMENTATION

Use ChatGPT and Gemini to develop:

  • HR announcements
  • Employee emails
  • Policy communications
  • Internal memos
  • HR reports
  • Meeting summaries
  • Employee FAQs
  • Training announcements
  • Staff reminders
  • Management communications
  • Sensitive-message drafts for human review
  • Professional rewrites for different audiences

Learn how to change communication from: Formal ? Friendly ? Empathetic ? Executive ? Concise ? Persuasive

Hands-On: Turn a difficult HR message into clear, professional communication.

1:00 Lunch
2:00

MODULE 6 — AI FOR LEARNING, DEVELOPMENT & PERFORMANCE

Learning & Development

  • Conducting training needs analysis
  • Creating learning objectives
  • Developing training outlines
  • Creating training activities
  • Generating case studies and roleplays
  • Creating quizzes and assessments
  • Building individual development plans
  • Creating post-training follow-up activities

Performance

  • Creating SMART goals
  • Developing KPI ideas
  • Creating competency frameworks
  • Drafting performance-review discussion guides
  • Turning manager notes into structured summaries
  • Creating coaching questions
  • Developing performance improvement action-plan templates
3:45

MODULE 7 — AI FOR HR ANALYTICS, ENGAGEMENT & STRATEGIC HR

  • Analysing anonymised employee survey results
  • Categorising employee feedback
  • Identifying recurring themes
  • Understanding workforce trends
  • Creating management summaries
  • Turning HR data into understandable narratives
  • Generating possible HR initiatives from findings
  • Brainstorming retention and engagement initiatives
  • Scenario planning
  • Preparing HR management presentations
  • Using AI as an HR brainstorming and strategy partner
  • Moving from Data ? Insight ? Recommendation ? Action

Final Challenge: Participants use ChatGPT or Gemini to turn an HR scenario into an HR

5:00 End of Course