Recruiting For Results Thru’ Competency-Based Interviewing Skills

18-19 Apr, 2018, Hotel Istana

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Dr. Amat Taap Manshor has more than 24 years of experience in talent development and management, human resource development and training, organizational strategic management, academic organization management, business development, new organization start up and accreditation and certification.

 

Currently, Dr. Amat is a Strategic and Management Consultant focusing on the development of organizational and individual excellence, the development of accreditation systems and certifications and professional training and development programs.

 

His former position was the Chief Executive Officer of a Finance Accreditation Agency, an institution under the Bank Negara Malaysia and Securities Commission of Malaysia. Dr Amat was responsible in developing the learning and development standards and accreditation framework for finance industry in Malaysia and globally.

 

Early in his career, Dr. Amat served as the Senior Manager of Human Resources and Administration at local and international companies.

 

Dr. Amat graduated with a Doctor of Philosophy in Management from Multimedia University. Dr. Amat is also a Certified Training Practice by the Chartered Institute of Personnel & Development (CIPD), United Kingdom and is accredited to the Accredited Competency Professional (ACP) of the Institute of Leadership & Management, United Kingdom.

Venue Details

Hotel Istana
73 Jalan Raja Chulan, 50200 Kuala Lumpur,
Phone : 03 2141 9988

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Contact us

Juliany,
03 2283 6109
juliany@ipa.com.my

Phoebe,
03 2283 6100
phoebe@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON
  • Introduction
  • Preparation Before Interview
  • Group Practical Exercise: Formulation of interview questions on job competencies
  • Skills Required During Interview
  • Group Practical Exercise: Role-play in using S.T.A.R technique
  • Individual Activity: Personality test
  • Activities After Interview: Candidate assessment
OBJECTIVES

Interview is a very important phase in the process of selection and hiring within an organization. Unprofessional interviewprocesses can adversely affect the
organization in terms of costs, productivity and employee morals as a whole.

 

Most interviews are made on a subjective basis that is not evaluated on the basis of competency but rather on the assumptions and personal views of the interviewer solely on the candidates interviewed. This causes the candidate assessment process to be inaccurate and biased.

 

The main objective of this course is to increase the skills of the participants in the use of competency-based interviews. This is to ensure the formation of questions and the candidate evaluation system can be done objectively and in good quality.

WHO SHOULD ATTEND

This course is specially designed for all Human Resource Professionals including Managers, Administrators, Recruiting Managers, Training Managers, Line Managers, Heads of Department and Non-Practitioners involved in the recruiting interviewing process.

 

Anyone who needs to undertake recruitment interviewing as part of their job.

METHODOLOGY

This course will be conducted using a combination of approaches including:

  • Interactive lectures and descriptions of predefined topics
  • Discussions and feedback sessions with participants
  • Practical exercises for the use of techniques in the interview process.
  • Speakers’ comments and feedback on the results of practical exercises
AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Understanding and Applying Competency-Based Techniques in Interviews.
  2. Developing Interview Questions and Providing Accurate Assessment.
  3. Using Effective And Objective Interview Techniques
  4. Recognizing The Diversity Of Personalities And Effective Communication Techniques
  5. Identifying And Understanding The Various Mistakes In The Interview
DAY 1
9:00 INTRODUCTION
  • The Goal Of An Interview
  • Effective Interview Process
  • Competency-Based Interviewing
10:45 PREPARATION BEFORE INTERVIEW
  • Interview Panel
  • Candidate Background
  • Assessment Form
  • Logistic
1:00 Lunch

2:00

PREPARATION BEFORE INTERVIEW (cont.)

  • Competency Description
  • Formulation Of Interview Questions
3:45 GROUP PRACTICAL EXERCISE
  • Formulation Of Interview Questions On Job Competencies
5:00 End of Day 1
DAY 2
9:00 SKILLS REQUIRED DURING INTERVIEW
  • Common Mistakes In Interview
  • Effective Communication In Interview
10:45 SKILLS REQUIRED DURING INTERVIEW (cont.)
  • Methodology Of Effective Interview S.T.A.R Technique
12.00 GROUP PRACTICAL EXERCISE (cont.)
  • Role-Play In Using S.T.A.R Technique
1:00 Lunch

2:00 SKILLS REQUIRED DURING INTERVIEW (cont.)
  • Knowing The Candidate Personality
    - Types Of Personality
    - Personality Profiles
  INDIVIDUAL ACTIVITY
  • Personality Test
3:45 ACTIVITIES AFTER INTERVIEW
  • Candidate Assessment
  • Report On Candidate Assessment
  • Communication On The Interview Result
5:00 End of Course