Implementation of Training Needs Analysis & Measuring Training ROI

12-13 Nov, 2018, Kuala Lumpur

FOCUSING ON
  • Overview Training Flow
  • Training Needs Analysis Framework
  • Tool To Conduct TNA
  • Role Play And Practical Exercise On TNA
  • The Importance Of Measuring Of Training Effectiveness
  • Kirk Patrick Evaluation Tool
  • What Is Training ROI
AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Reviewing Your Training Process Flow effectively.
  2. Understanding the Importance of Training Need Analysis.
  3. Building Up the TNA Framework Activities.
  4. Choosing Appropriate TNA Methodology That Suits Your Organization.
  5. Understanding the Importance of Measuring the Training Effectiveness.
  6. Developing the Skills and Knowledge on Method of Evaluation.
  7. Exploring the Level of Evaluation Using Kirk Patrick Model.
WHO SHOULD ATTEND

Heads of Department, Line Managers, Training Managers, Executives and Anyone who is involved in analyzing, designing and implementing of training and development in their organization.

METHODOLOGY
  • Interactive Lectures
  • Group Discussion
  • Role Play
  • Practical Exercises
DAY 1
9:00 OVERVIEW TRAINING FLOW
  • The Overall Training Process Flow
  • Common Training Pitfall
  • What Is Training Needs And Training Needs Analysis
  • When TNA Being Conducted
  • Who Responsible With TNA
10:45 TRAINING NEEDS ANALYSIS FRAMEWORK
  • The TNA Flow
  • Briefing Session To HOD
  • Train The TNA Assessor - Role And Methodology
  • Understand The TNA Various Methodology
1:00 Lunch

2:00

TOOLS TO CONDUCT TNA

  • Develop The Questionnaire
  • The TNA Basis - Operational Issues, Performance And Competencies Gaps, Job Description
  • Profile The Needs
  • What Is Non Training Issues?
  • Going Through Few Sample Of Questionnaire
3:45 ROLE PLAY AND PRACTICAL EXERCISE ON TNA
  • Sorting The TNA Input In A Master Sheet
  • Breakdown The Type Of Training
  • Prioritizing The Needs Based On Budget Allocation
  • Summarize The TNA
5:00 End of Day 1
DAY 2
9:00 THE IMPORTANCE OF MEASURING OF TRAINING EFFECTIVENESS
  • Overview Of Human Resource Development
  • Process Flow Of Training
  • Why Measure
  • Cash Vs KASH
  • Workshop: Case Study and Discussion
10:45 KIRK PATRICK EVALUATION TOOL

Level 1 (REACTION)

  • Completed Participant Feedback Questionnaire
  • Informal Comments From Participants
  • Focus Group Sessions With Participants

Level 2 (LEARNING)

  • Pre- And Post-Test Scores
  • On-The-Job Assessments
  • Supervisor Reports

Level 3 (BEHAVIOR) ROI KPI

  • Completed Self-Assessment Questionnaire
  • On-The-Job Observation
  • Reports From Customers, Peers And Participant’s Manager

Level 4 (RESULTS) ROI MONETARY

  • Financial Reports
  • Quality Inspections
  • Interview With Line Manager / HOD
1:00 Lunch

2:00 WHAT IS TRAINING ROI
  • Monetary ROI
  • Non-monetary ROI
  • How To Go About It
  • Establish The Base Line Indicators
  • Workshop: Practical Exercise on ROI
5:00 End of Course

 

LEARN FROM THE BEST

HJ. AZMI HJ A. BAKAR has more than 16 years hands on experience in Human Resources and Training and Development. He holds a Masters in Human Resource Management from St. Clement University, U.K.

 

Haji Azmi has held various Senior Management position in large multi-national manufacturing companies such as Taiko Electronics, Sharp Manufacturing, GP Batteries, Schick- Warner Lambert, Flextronics Industries Malaysia and Mieco Chipboard Berhad.

 

Haji Azmi has been extensively involved in training and development for the past 17 years. He has conducted many public and in-house training for companies such as BERNAMA, Perodua, UMW Toyota, Unilever, Mitsumi Electric, BASF Petronas, Proton, Sabah Electric, Sacofa, Sarawak General Hospital, JKR Sabah, Kenanga Investment Bank, Lafarge Cement, MTBE Petronas, Lucas automotive, Sime Tyres International, Summi Rubber, Sarawak Hydro, Faber, Maybank Venture, INTAN, Universiti PUTRA, Naza automotive, UEM, Tenaga Nasional, WR Grace, Flexsys Chemical, Mechma boiler, Sharp manufacturing, Wearnes Electronics, SMK Electronics, Kenwood, Tryotech, Pasir Gudang Edible Oil, Grandbank Yatch, Time Telecom, INTAN, KEMENTERIAN KEWANGAN, MMI industries, H&R Johnson, Pelabuhan Tanjung Pelepas, West Port, Lembaga Pelabuhan Kelang, Penang Port, Yamaha Electronics, GP Doors, Malaysian Galvanized, KOMAG, Pioneer, Bridgestone, Bank Industri, Sebubu Berhad Sarawak, Nestle, KEMENTERIAN PERTAHANAN BRUNEI (KEMENTAH), etc.

 

His Expertise

  • Implementation Of Training Needs Analysis (TNA)
  • Basic Human Resource Management Skills
  • Managing Training Function Effectively
  • Understanding And Implementing Key Performance Indicators (KPI)
  • Developing Positive Working Culture
  • Train The Trainer Skills For Supervisor
  • Enhancing Interpersonal Communication Skills Through NLP Approaches
  • Supervisor EQ Leadership Skills
  • Experiential Team Building Program
  • Managing And Adapting Organization Change
  • Developing SMART Interview And Selection Skills
  • Developing Coaching and counselling skills through NLP techniques

 

Azmi was also a Member of Malaysian Institute of Human Resource Management (MIHRM), Member of Malaysian Association of Professional Trainer and coach, Certified EQ Trainer by ITSP Asia & Stamford College, Certified NLP Practitioner by NFNLP USA, and Certified NLP Coach ABNLP USA.

 

VENUE DETAILS

Hotel Istana
73 Jalan Raja Chulan
50200 Kuala Lumpur

Phone :03 2141 9988

 

IPA TRAINING IS REGISTERED WITH

 

CONTACT US

Juliany, 
O - 03 2283 6109,
M - 019 3134436
juliany@ipa.com.my 

Michelle, 
O - 03 2283 6100, 
M - 019 363 7822
michelle@ipa.com.my 

For Customised In-House Training
Yvonne,
O - 03 2283 6101, 
M - 012 2011247,

F - 03 2283 6108
 
yvonne@ipa.com.my
 

ADDRESS 

A-28-5, 28th Floor, 
Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my