Rebranding New Millennial Supervisors

18-19 Feb, 2019, Kuala Lumpur

IPA Training is Registered with

Learn from the Best

MS. ANANTHY SANKARAN holds a B. Econs. (Business Administration) and Masters Degree in Civilization Studies (M.A.Civilization) from University Malaya. She is also a HRDC (Human Resource Development Council) certified trainer.

 

During her 14 years experience as Corporate Trainer (trained more than 2000 staff from various sector), she has developed vast experience in the full spectrum of all Management Development areas. She also won the prestigious “Best In-house Trainer” award from a top notch Training and Consultancy firm in the country.

 

She has traveled extensively to all parts of the country to conduct various “human behavioral” workshops to enhance peoples’ ability and attitude to perform better at workplace.

 

Her areas of expertise or most popular training workshops are Supervisory, Thinking Skills, Motivation, Communication, Leadership, Customer Service, Self-improvement, Change Management, Interpersonal Skills, Time Management, Teambuilding, Managerial/ Executive/ Clerical Development, and many other Administrative Skills enhancement programs.

 

Ananthy has marketed, trained, coordinated and developed programs for multinationals and local conglomerates from various sectors such as CIMB, Maybank, Bank Rakyat, Malaysian Institute of Insurance(MII), MAA, Prudential, SME Corp, BP Chemicals, PERODUA, PROTON, NAZA Group, Titan Chemical, KFC, Khazanah Bhd, Brother Industries, Sheraton Hotel, Istana Hotel, IJM Properties Bhd, and many more.

 

Among many government bodies she has conducted successful in–house programs are; Jabatan Perdana Menteri, Jabatan Sumber Manusia, PSMB Bhd, PDRM, LHDN, PERKESO, TNB, MPSA, JPA and Jabatan Akauntan Negara to name a few.

 

Ananthy was on the panel of PERHEBAT (Perbadanan Hal-Ehwal Angkatan Tentera) trainer where she had conducted Entrepreneurship and Motivation programs for Cadets, Majors and Colonels.

 

She has undertaken successful insurance merger projects such as MNI and Takaful whereby she was part of the “changing mindsets” team, conducted a series of “Managing Change” program for more than 300 staff of different levels.

 

A few major training projects conducted by Ananthy include facilitating 400 Line Leaders from Perodua to enhance their core competency skills, forming positive work culture for more than 200 staff of Naza Kia, Toyota Assembly, Proton and Volvo.

 

Her success story also includes improved Corporate Communication skills for more than 300 staff of Titan Chemicals and part of the Supervisory program for UNIMAS Sarawak.

 

Her programs are easy to understand as she uses simple, interesting and practical tools as methodologies in all training courses. It focuses on changing peoples’ mindsets to become more productive and proactive at work. All companies have seen positive results and many participants were happy to mention that some key concepts shared during the training sessions were able to change the way they think.

 

A firm believer of “Behind Every Successful Organization Is A Well Trained Team of Committed People”, Ananthy conducts highly interactive programs, both in English and Bahasa Malaysia, to ensure productive, economical and personal growth for all participants.

Venue Details

Vistana Kuala Lumpur
9 Jalan Lumut Off Jalan Ipoh, 50400 Kuala Lumpur, Phone :03 4042 8000

Click For Hotel Location

Contact us

Juliany,
O - 03 2283 6109 | M - 019 3134436
juliany@ipa.com.my

Michelle,
O - 03 2283 6100 |  M - 019 363 7822
michelle@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Yvonne,
O - 03 2283 6101 | M - 012 2011247
F - 03 2283 6108 
yvonne@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON
  • Organizational Behaviour And Team Dynamics
  • Measuring Your Core Competencies
  • Managing Supervisory-Communication
  • Understanding Staff Communicating Matrix
  • Strategies To View Situations Assertively
  • Coaching And Counselling Your Staff
  • People-Problem Solving Techniques
  • Becoming Powerful Supervisor
OVERVIEW

Supervisors today are juggling between their task, staff and achieving their targets. Many times, they feel overwhelmed with uncertainties and issues that require their immediate attention. An effective Supervisor, must be able to balance time, manpower and resources in order to produce optimum results. His team members play a vital role to ensure his effectiveness and enhance his ability to make the right decision.


OBJECTIVES

Through this 2-days course, participants will gain valuable insight to deal assertively with Team members according to respective situations. They will learn how to develop important core competencies to manage staff as well as bosses in order to create a smooth daily operation and transaction. This is a practical, solution-focused and easy-to-understand advance supervisory course which caters on immediate application upon learning.

AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB...
  1. Learning about current work culture of the team.
  2. Understanding what drives your behaviour.
  3. Learning why people react differently to situations.
  4. Knowing the right way to communicate with team members.
  5. Identifying the “gap” in your leadership style.
  6. Learning what effective coaches do.
  7. Staying focused during crisis.
WHO SHOULD ATTEND
  • Supervisors
  • Team Leaders
  • Line Leaders
  • Executives
METHODOLOGY

This course is conducted in a highly interactive manner where in enables participants to go through a practical and experiential learning method. In order to enhance its delivery process, every module is has one of the following methodology:

  • Group work
  • Self-analysis
  • Case study
  • Related-activities
  • Lecture
  • Role play
  • Video
  • Exercises
 
DAY 1
9:00 ORGANIZATIONAL BEHAVIOUR AND TEAM DYNAMICS
  • Analyze Your Current Organizational Behaviour
  • Identify Your Team Dynamics
  • Re-positioning Your Role Effectively
10:45 MEASURING YOUR CORE COMPETENCIES
  • Conducting Your Leadership Analysis
  • Balancing Work and Workers
  • Core Competencies That Leads To Excellence
1:00 Lunch

2:00 MANAGING SUPERVISORY-COMMUNICATION
  • Unleash The Power Within
  • Conducting Regular Briefing In Systematic Order
  • Clarifying The Communication Channels
3:45 UNDERSTANDING STAFF COMMUNICATING MATRIX
  • Analyze Your Communication Profile
  • Which Category Are Your Co-workers?
  • Fulfill Different Needs of Staff and Bosses
5:00 End of Day 1
DAY 2
9:00 STRATEGIES TO VIEW SITUATIONS ASSERTIVELY
  • Assertiveness Vs. Aggressiveness For Supervisors
  • Maintaining Objectivity and Emotions
  • How Emotions Function In Brain?
10:45 COACHING AND COUSELLING YOUR STAFF
  • Managing Issues Created By Co-workers
  • On-the-job-training for all staff
  • Creating Sense of Loyalty, Empowerment and Transparency
1:00 Lunch

2:00 PEOPLE-PROBLEM SOLVING TECHNIQUES
  • How Do You View “Problems”?
  • Better Judgment: React or Respond
  • Churning Proactive Staff For Your Organization
3:45 BECOMING POWERFUL SUPERVISOR
  • The “Secret” Of Dealing With People
  • Presenting Your Ideas To Management Effectively
  • Energize and Motivate YOU First
5:00 End of Course