Adopting Progressive Thinking In The New Millennia

13-14 May, 2019, Parkroyal Kuala Lumpur

IPA Training is Registered with

Learn from the Best

MS. ANANTHY SANKARAN holds a B. Econs. (Business Administration) and Masters Degree in Civilization Studies (M.A.-Civilization) from University Malaya.

 

During her 20 years of working experience in the sales, education and training industry, she has developed vast experience in the full spectrum of all Management Development areas. She also won the prestigious “Best In-house Trainer” award from a top notch Training and Consultancy firm in the country.

 

Ananthy’s area of expertise or most popular training programs are Secretarial Development, Motivation, Communication, Leadership, Customer Service, Supervisory, Self-improvement, Change Management, Interpersonal Skills, Time Management, Teambuilding, Managerial / Executive / Clerical Development, and many other Administrative Skills enhancement programs.

 

Her success story also includes many “Excellent Secretaries Program” for Lembaga Hasil Dalam Negeri, Naza Group, TNB, Sapura Holdings, MII and SME Corp. Up to date; Ms. Ananthy has trained more than 3,000 staff from various sector of the Malaysian workforce.

 

Ananthy has undertaken training projects for insurance companies such as ETIQA, and MNI whereby she was part of the “changing mindsets” team to conduct a series of “Managing Change” program for more than 400 staff of different levels.

 

Among many government bodies she has conducted successful in–house programs are; PSMB, MAMPU, Polis Di Raja Malaysia (PDRM), LHDN, PERKESO, TNB, JPM, MPSA, JPA, UNIMAS and Jabatan Akauntan Negara to name a few.

 

To ensure productive, economical and personal growth for all participants, Ananthy’s programs are easy to understand as she uses simple, interesting and practical tools as methodologies in all the training workshops. It focuses on changing people’s mindsets to produce the right organizational behavior. Many companies have seen positive results immediately after her training.

 

A firm believer of “Behind Every Successful Organization Is A Well Trained Team of Committed People”. Ananthy has excellent command of English and Bahasa Malaysia.

 

She is also a PSMB-recognized corporate trainer.

Venue Details

Parkroyal Kuala Lumpur
Jalan Sultan Ismail, Bukit Bintang,, 50250 Kuala Lumpur,
Phone : 03 2147 0088

Click For Hotel Location

Contact us

Juliany,
03 2283 6109
juliany@ipa.com.my

Phoebe,
03 2283 6100
phoebe@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON
  • Factors Influencing Personal Effectiveness
  • Progressive Thoughts And Proactive Attitude
  • Re-Inventing Yourself With New Perspectives
  • Managing Work In Information Age
  • Moving Forward With New Ideas
  • Personal Effectiveness To Create Customer Hub
  • Turning Negativity Into Opportunity
  • Staying Motivated With New Challenges
AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Re-discovering your roles and responsibilities to face the challenges in the new millennia.
  2. Assisting to transform silos to become effective team players to create greater job and customer satisfaction.
  3. Increasing your level of pro-activeness and not waiting for answers to appear but rather seeking to find the answers to problems.
  4. Learning and adapting forward thinking style to keep abreast with the changes.
  5. Learning how to seek solutions constantly and thinking in the future.
  6. Becoming a competent professional inside-out.
  7. Thinking positive in negative situations in order to do better damage control.
  8. Discovering your inner talent and skills to be continuously energized and motivated.
WHO SHOULD ATTEND
  • Executives, Assistant Managers, Officers, Secretaries, Supervisors, Office Administrators, Marketing-sales / IT / Call Centers / Accounts / Operational / Technical Support / Engineers
METHODOLOGY

This is a practical course with many hands on activities to allow participants to experience what they learn first. Methodologies used are:

  • Self-analysis
  • Case study
  • Video clip
  • Games
  • Group discussion
  • Facilitation
DAY 1
9:00

FACTORS INFLUENCING PERSONAL EFFECTIVENESS

  • 4 Key Factors
  • The Way We Perceive Knowledge
  • Turning Information Into Knowledge
  • Analyzing Current Work Issues
10:45

PROGRESSIVE THOUGHTS AND PROACTIVE ATTITUDE

  • Roles and Responsibilities in New Millennia
  • Dealing With Generation Gap and Ideologies
  • Understanding Qualitative KPI Measures
1:00 Lunch

2:00

RE-INVENTING YOURSELF WITH NEW PERSPECTIVES

  • Challenges in electronic and informational platforms
  • How Re-invent Yourself?
  • Formula For Task Excellence
  • Formula For Success
3.45

MANAGING WORK IN INFORMATION AGE

  • Time Stealers You can Identify
  • Optimizing Gadgets
  • Creating Work-Life Balance
4:30 End of Day 1
DAY 2
9:00

MOVING FORWARD WITH NEW IDEAS

  • Understanding Design Thinking Skills
  • Evaluate Situation Emphatically
  • Identifying Trends
  • Analyzing Trend Setting Factors
  • 10.45
  • 1.00 Lunch
  • 2.00 TURNING NEGATIVITY INTO OPPORTUNITY
    • How To Think Positive?
    • When To Think Positive
    • How to Identify Opportunities In Negative Situations
    • Positive Thinking In “Comfort Zone”
  • 4.30 End of Course
10:45

PERSONAL EFFECTIVENESS TO CREATE CUSTOMER HUB

  • Stereotyping Customers of The New Millennia
  • Learning From Customer’s Experience
  • Designing Prototypes For Customers
  • Planning In The Future
1:00 Lunch
2:00

PRE-CONSIDERATIONS TO RECOVER DEBTS

  • Pre-considerations
    - Statute of Limitations and Debts Becoming Statute-Barred
    - Capacity of Company to Sue
    # Cause OF Action
    # When Did It Arise
    - Status of Client and Its Legal Considerations
    # Company, Partnership or Sole-Proprietorship
    # Individuals, Estate of Deceased Persons, Bankrupts etc.
3:45

STAYING MOTIVATED WITH NEW CHALLENGES

  • Re-energize Your Mental Capacity
  • Re kindle Your Enthusiasm Towards Work
  • Keeping in Touch and abreast With Information Technology
4:30 End of Course