AC Hotel By Marriott Kuala Lumpur (Formerly known as Vistana Kuala Lumpur)
9 Jalan Lumut,
Off Jalan Ipoh,
50400 Kuala Lumpur
- 50400
FOR COURSE DETAILS
FOR CUSTOMISED IN-HOUSE TRAINING
ADDRESS
A-28-5, 28th Floor, Menara UOA Bangsar,
No.5, Jalan Bangsar Utama 1,
59000 Kuala Lumpur
FOCUSING ON |
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OBJECTIVE |
| The way we look at ourselves could be different from the way others perceive us. Clear communication helps us to enhance our self esteem and confidence. Effective communication tactics can help us to manage bosses, co-workers and staff. It can be also used to manage and supervise difficult people.
In this course, you will also discover different types of communication profiles and how to deal with different personalities effectively. You will also learn how deal assertively with others according to respective situations. Discover important skills to manage bosses, peers as well as co-workers. Come and experience the art of influencing and managing your audience by your actions. |
AFTER ATTENDING THIS COURSE, YOU WILL RETURN TO YOUR JOB… |
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WHO SHOULD ATTEND |
| Receptionist, Clerical, Secretaries, Supervisors, Office Administrators, Marketing-sales / IT / Call Centers / Accounts / Operational / Technical support / Engineers, Officers, Executives and Asst Managers |
METHODOLOGY |
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This is a practical course with many hands on activities to allow participants to experience what they learn first. Some of the methodologies used are:
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