• Introduction
  
• Verbal Communication
  
• Non-Verbal Communication
  
• Rapport Building
  
• Assessing Current Speaking Skills
  
• Confidence Building
  
• Profiling Your Audience
  
• Putting It All Together – Enrolling And Influencing

Using NLP in Verbal Content Delivery

This Neuro Linguistic Programming course is focused on taking participants’ existing engagement skills to the next level or as a building block in engagement for new hires. Building on their experience and knowledge of the engagement skills, this course will help participants understand the principles of NLP and how they enhance the engagement process. For new hires, it gives them a base skill to polish and improve with experience.

Participants will be able to utilize profiling tools, confidence building techniques and NLP communication models for developing enhanced rapport with the audience, truly understanding the audiences’ triggers and making it easy to engage them at a deeper level, while getting the intended message across and obtaining the intended response.

1. Listing down the basic qualities of a public speaker that audiences love and hate.
   
2. Describing confidence building, credibility and rapport building steps with regards to the audience.
   
3. Applying effective communication skills in public speaking.
   
4. Gaining insight and applying DISC© tool profiling tool public speaking
   
5. Learning and applying the 4MAT System to engage audiences with different personalities.
   

• “Good speaker, well delivered. Good topic & presentation.”
  Zetty Norishah Binti Abdul Razak Marina Putrajaya Sdn Bhd
  
• “Very informative & organized.”
  Siti Nur Hasanah Binti Zainul Abidin, Tenaga Nasional Berhad
• “I learnt a lot on the course subject matter – to be able to apply at my workplace and personal life.”
  Hamidah Binti Rozali, Leaped Services Sdn Bhd
• “Penyampaian dan isi yang berkesan.”
  Abd Kahar Bin Daud, Institut Semarak Felda (ISEF)
• “Good sharing experience.”
  Noor Hidayah Binti Yahaya, Tenaga Nasional Berhad