Effective Multi Tasking in Office Administration

26 Jan, 2021, Webinar Classroom Training

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MS. ANANTHY SANKARAN holds a B. Econs. (Business Administration) and Masters Degree in Civilization Studies (M.A.Civilization) from University Malaya. She is also a HRDC (Human Resource Development Council) certified trainer.

 

During her 14 years’ experience as Corporate Trainer (trained more than 2000 staff from various sector), she has developed vast experience in the full spectrum of all Management Development areas. She also won the prestigious “Best In-house Trainer” award from a top notch Training and Consultancy firm in the country.

 

She has travelled extensively to all parts of the country to conduct various “human behavioural” workshops to enhance peoples’ ability and attitude to perform better at workplace.

 

Her areas of expertise or most popular training workshops are Office Administration, Motivation, Communication, Leadership, Customer Service, Supervisory, Self-improvement, Change Management, Interpersonal Skills, Time Management, Teambuilding, Managerial / Executive / Clerical Development, and many other Administrative Skills enhancement programs.

 

She has marketed, trained, coordinated and developed programs for multinationals and local conglomerates from various sectors such as CIMB, Maybank, Bank Rakyat, Malaysian Institute of Insurance(MII), MAA, Prudential, SME Corp, BP Chemicals, PERODUA, PROTON, NAZA Group, Titan Chemical, KFC, Khazanah Bhd, Brother Industries, Sheraton Hotel, Istana Hotel, IJM Properties Bhd, and many more.

 

Among many government bodies she has conducted successful in–house programs are; Jabatan Perdana Menteri, Jabatan Sumber Manusia, PSMB Bhd, PDRM, LHDN, PERKESO, TNB, MPSA, JPA and Jabatan Akauntan Negara to name a few.

 

She has undertaken successful insurance merger projects such as MNI and Takaful whereby she was part of the “changing mindsets” team, conducted a series of “Managing Change” program for more than 300 staff of different levels.

 

Some major training projects conducted by Ms. Ananthy includes facilitating 400 Line Leaders from Perodua to enhance their core competency skills, forming positive work culture for more than 200 staff of Naza Kia, Toyota Assembly, Proton and Volvo.

 

Her success story also includes improved Corporate Communication skills for more than 300 staff of Titan Chemicals and part of the Supervisory program for UNIMAS Sarawak.

 

Her programs are easy to understand as she uses simple, interesting and practical tools as methodologies in all training courses. It focuses on changing peoples’ mindsets to become more productive and proactive at work. All companies have seen positive results and many participants were happy to mention that some key concepts shared during the training sessions were able to change the way they think.

 

A firm believer of “Behind Every Successful Organization Is A Well Trained Team of Committed People”, Ananthy conducts highly interactive programs, both in English and Bahasa Malaysia, to ensure productive, economical and personal growth for all participants.

Venue Details

Webinar Classroom Training

Contact us

Juliany,
M - 012 2281 247
juliany@ipa.com.my

Michelle,
M - 019 363 7822
michelle@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Yvonne,
M - 012 201 1247
yvonne@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON
  • Understanding Multi-Tasking Concept
  • Managing Task Issues
  • Working Systematically And Managing Interruptions
  • Working Beyond Current Job Scope
COURSE OBJECTIVES

Successful Mutitasking skill requires the art of managing people and task simultaneoulsy . The ability to manage additional work beyond current job scope can be an advantage for people who want move forward. However, this shall be done proactivly and gracefully with less stress.

 

This course will enable participants to manage task systematically, plan and prioritize daily activities in order to manage short term and long term goals.

AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Understanding The Fundamentals Of Multitasking.
  2. Identifying What Are Considered Productive Task.
  3. Learning The Secret Of Task Excellence Criteria.
  4. Knowing How To Handle Interruption Without Stress.
  5. Managing Workstations Sytematically.
WHO SHOULD ATTEND
All Levels Of Administrative And Operational Staff
METHODOLOGY

This is a highly practical course with many hands-on activities to allow participants to experience what they learn immediately. Some of the methodologies used are:

  • Knowledge sharing
  • Interactive Online Tools
  • Video & Activity
  • Group discussion
  • Case study
  • Q & A
COURSE OUTLINE
9.00

UNDERSTANDING MULTI-TASKING CONCEPT

  • Why Do We Need to Multitask?
  • Redefining Multitasking in the Telecommuting
  • Identifying Your Habits and Challenges
10.45

MANAGING TASK ISSUES

  • How to Manage Task Excellently?
  • Understanding Productivity and Planning
  • Managing Daily To-do List
  • Using the Right Tools
1.00 Lunch
2.00

WORKING SYSTEMATICALLY AND MANAGING INTERRUPTIONS

  • The Best Way to Deal with Interruption
  • Managing Last Minute Work
  • Systematic Approach to Workstation
3.45

WORKING BEYOND CURRENT JOB SCOPE

  • Accepting Additional Work Proactively
  • Taking Advantage of Additional Task Delegation
  • Managing Emotions Logically
4.30

YOUR ACTION PLAN

5.00 End of Course