| OVERVIEW |
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Building facilities management operation and maintenance is an interdisciplinary field devoted to the coordination of space, infrastructure, people and organization, often associated with administration of office blocks, arenas, commercial buildings, industries, schools, sporting complexes, hospital, hostel, etc.
To ensure the sustainability and continuous excellent performance of building facilities, the facilities management team should be well trained and professionally perform the tasks on the appropriate facilities management, operation and maintenance. This particular course is specially designed to provide the most up to-date guidance, added knowledge and appropriate approach of building facilities management, operation and maintenance. |
| COURSE LEARNING OUTCOMES (CLO) |
- Identify the most up to-date guidance, value added knowledge and appropriate approach of building management, operation and maintenance.”
- Show improvement in levels of confidence, competency and skills in performing the task of building management, operation and maintenance.
- Display continuous excellent performance of the building management, operation and maintenance
- Perform the building facilities correct methods to extend the lifespan of the building and facilities
- Practice the knowledge to minimize operation and maintenance
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| WHO SHOULD ATTEND |
| Technical and non-technical personnel who are directly or indirectly involved in the building facilities management, operation and maintenance; Building Facilities Manager, Building Manager, Building Facilities Engineer, Building Maintenance Executive, Chargeman, Technician, etc. |
| METHODOLOGY |
- Interactive Presentation
- Case Studies
- Discussions
- Exercises
- Questions and answers session.
- Presentation shall be conducted in dual languages, English/Bahasa Malaysia
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| DAY 1 |
| 9:00 |
INTRODUCTION – WHAT IS FACILITIES MANAGEMENT? | |
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WHAT ARE THE AREAS OF FACILITIES MANAGEMENT FOR A BUILDING? | |
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| 10:45 |
FORMATION OF THE FACILITIES MANAGEMENT ORGANIZATION TEAM | |
| Determine the most relevant personnel and number of workforce, basically depending on the size/capacity of the building, number and types of facilities equipment, operational duration, and functionalities of the building, etc. |
| 2:00 |
DETERMINING THE BEST METHOD OF FACILITIES MANAGEMENT | |
| Such as formation of the building facilities management to adhere procedures and specific requirements, related standard operating procedures /SOP, safety and health procedures, compliance to regulatory requirements, compliance to fire regulatory requirements, etc. |
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DETERMINING THE BUDGETING REQUIREMENTS, COST ACCOUNTING AND COST CONTROL PROCEDURES | |
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| 3:45 |
DETERMINE THE MOST RELEVANT MANAGEMENT AIDS REQUIREMENTS SUCH AS STANDARD OFFICE MANAGEMENT REQUIREMENTS, ETC. | |
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DETERMINE THE MOST RELEVANT METHODS AND APPROACH TO THE MANAGEMENT OF THE OPERATION AND MAINTENANCE TEAM FOR THE BUILDING | |
| Planning and scheduling, monitoring and operational procedures, and Standard Operating Procedures for maintenance |
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| DAY 2 |
| 9:00 |
DETERMINE THE BEST METHODS OF OPERATION AND MAINTENANCE TO BE IMPLEMENTED | |
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DETERMINE WORK PRIORITIES | |
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| 10:45 |
HOW TO AVOID WORK BACKLOG/REDUCE WORK BACKLOG | |
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| 10:45 |
FORMATION OF STORAGE ROOMS FOR SAFEKEEPING MATERIALS FOR MANAGEMENT, AND OPERATION AND MAINTENANCE TEAM | |
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| 2:00 |
FORMATION OF WORK CONTROL CENTER TO CHANNEL THE TASKS TO THE OPERATION AND MAINTENANCE TEAM | |
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FORMATION OF THE CUSTOMER SERVICE DEPARTMENT / DIVISION / UNIT, AND DETERMINE THE MOST APPROPRIATE METHODS OF CUSTOMER SERVICE FEEDBACK | |
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| 3:45 |
DETERMINE THE MOST APPROPRIATE PROCEDURES FOR COST ACCOUNTED, RECORD, ANALYZE AND MEASURED | |
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