Excuse me, can you please…? Writing Minutes of Meeting

15 Apr, 2021, Webinar Classroom Training

IPA Training is Registered with

Venue Details

Webinar Classroom Training


Contact us

FOR COURSE DETAILS

Juliany,

Office: 03 2283 6109

Mobile: +60 122281247

juliany@ipa.com.my

Phoebe,

Office: 03 2283 6100

Mobile: +60 193637822

phoebe@ipa.com.my

Bee Teng,

Office: 03 2282 6112

Mobile: +60 172566121

beeteng@ipa.com.my

FOR CUSTOMISED IN-HOUSE TRAINING

Jane,

Office: 03 2283 6101

Mobile: +60 129418251

jane@ipa.com.my

Keith,

Office: 03 2283 0000

Mobile: +60 162272735

keith@ipa.com.my

ADDRESS

A-28-5, 28th Floor, Menara UOA Bangsar,
No.5, Jalan Bangsar Utama 1,
59000 Kuala Lumpur

FOCUSING ON
  • Meeting Notice & Agenda
  • Prepare Yourself
  • Take Notes Effectively
  • Type and Finalize the Minutes
  • Taking Dictation
OBJECTIVES
  1. Expect the unexpected before, during and after the meeting and handling them in a professional manner
  2. Understand the importance of meeting notice and agenda for a successful meeting
  3. Lessen the fear of taking minutes by knowing what is required and what is expected
  4. Listen actively during meeting and identify what is the relevant and irrelevant information
  5. Interject with politeness to clarify key information
  6. Put it onto papers: format, edit and proofread: spelling, punctuation marks and grammar
COURSE LEARNING OUTCOMES (CLO)
  1. Outline the whole processes of meeting administration prior to taking minutes.
  2. Identify and differentiate between relevant and irrelevant points while taking minutes.
  3. Proceed to proofread and edit prior to finalizing minutes.
  4. Practice through dictation and audio to master skills.

WHO SHOULD ATTEND
All level of staff. This course is particularly suitable for those who write regularly at work and business. Improved skills will enhance ability to achieve company’s objectives in a shorter time.
METHODOLOGY

Quiz, slide share, brainstorm, discussion and lecture

COURSE OUTLINE
9:00

MEETING NOTICE & AGENDA

  • Check on participants’ availability
  • Set date, time, venue
  • Set topics of discussion - agenda
  • Issue notice & agenda - format
  • Tools to disseminate information
  • Remind participants on meeting
10.30

PREPARE YOURSELF

  • Tools and materials required for the meeting
  • Form an understanding with the chairperson before and during meeting
11.30

TAKE NOTES EFFECTIVELY

  • Understand the type of meeting and the requirements for the meeting
  • Listen actively to main points and actions to be taken
  • Differentiate between relevant and irrelevant information
  • Interject and clarify key points professionally and confidently
1.00 Lunch
2:00

TYPE AND FINALIZE THE MINUTES

  • Use simple language for clarity and accuracy
  • Reader friendly: sectionalize or paragraphing your contents
  • Present points in a specific and focused manner
  • Use of bullet points, tables and attachments
  • Finalize by checking, proofread and edit: spelling, grammar, punctuation
3.45

TAKING DICTATION

  • Drills and exercises
  • Listen to dictation
  • Listen to audio tape
5.00 End of Course