Effective Multi-Tasking and Time Management For Maximum Performance

24-25 Mar, 2021, Pullman Kuala Lumpur Bangsar

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Learn from the Best

Carol Chiam a.k.a. O.K.Chiam is a professional trainer, mentor, motivator, public speaker, customer service guru and an author of 8 books.

 

She has with her more than 25 years of vast working exposure in more than 7 industries, especially the financial and service sectors. Her professional qualifications and wide exposure not only made a successful trainer but given her an extra edge in writing comprehensive books to share her knowledge.

 

She has with her no less than 15 years experience in training & development of staff and agents in leading multinational companies. She is a seasoned professional trainer for public and in house programmes. Her participants include from large Multinational Companies, leading Conglomerates, Financial & Service Sectors, Oil & Gas Companies, Fast Moving Consumer Goods Industries (FMCG), Construction Sector, Manufacturing Sectors, Ministries, GLCs, SMIs, Universities, IT sectors, etc.

 

Carol’s English Language courses are very well accepted and have been successfully conducted for in house and public programmes for participants from all over Malaysia. There is a popular demand for more of her courses in this area, especially from those who have attended her trainings before.

 

She is an approved PSMB Trainer with more than 15 years training experience. Besides the Personal Development courses, she is a popular and seasoned trainer in customer focus management, sales management, public speaking and presentation skills, people management, communication skills and English grammar.

 

Carol believes that her success in training is very much due to her ability to interact with her participants in 3 languages i.e. English, Bahasa Malaysia and Mandarin and also, her vast exposure of more than 25 years in several industries, especially in multinational companies.

 

A strong believer in reinventing and continuous improvement, she places attitude as the most important criteria for any success. She strongly endorses the “keep learning” habit for personal development.

 

“Knowledge is no power but Application is."

Venue Details

Pullman Kuala Lumpur Bangsar
No 1 Jalan Pantai Jaya Tower 3, 59200 Kuala Lumpur,
Phone : 03 22981888
Fax : 03 22981999

Click For Hotel Location

Contact us

Juliany,
03 2283 6109
juliany@ipa.com.my

Phoebe,
03 2283 6100
phoebe@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON
  • Eliminiate 8 Common Time Management Mistakes
  • Getting Rid Of Time Wasters
  • Identify And Overcome Time Traps
  • Take Count Of Time & Priorities
  • How To Eliminate Distractions
  • Have A Meeting With Yourself
  • Do The Right Thing Right
  • Enhancing Work Productivity By Planning Effectively
  • Effective Multi- Tasking Methods
  • Keys To Multi Tasking
  • Dealing With Last Minute Work And Interruptions
  • Increase Productivity With Stress Management
OVERVIEW

In this competitive world, we are busy with much workload everyday. We know very well that if we manage our time properly, we will be exceptionally productive. In reality, not many people know how to manage time and prioritise intelligently .

 

It is common these days for employees to have multi – tasks. If the tasks are not done properly, the consequence will have bad effects on the companies. Productive work can only be done with proper time management . Time management is a must have ability and no longer an option.

We need to get rid of time wasters, time traps and time robbers in order to increase productivity. There are many interruptions and impromptu matters in the office. We must learn the appropriate time management methods to get rid of the disturbance if we want to achieve maximum performance.

 

This course helps us to get rid of time wasters, time robbers and escape time traps at the workplace. The end result is the much desired maximum performance. This training also improves performing multi- tasks effectively with appropriate time management skills.


COURSE OBJECTIVES
  1. Being able to perform multi-tasking effectively.
  2. Increasing productivity with less time.
  3. Getting rid of ever increasing time wasters, time robbers and time traps.
  4. Being on track without fail.
  5. Organising and planning effectively for work excellence.
  6. Achieving company’s objectives.
AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB...
  1. Being able to perform multi - tasking effectively.
  2. Getting rid of office interruptions with appropriate time management skills.
  3. Organising and planning your work well for maximum performance.
  4. Being on track with confidence.
  5. Increasing your productivity with less time.
  6. Raising your ability in achieving company’s objectives.
WHO SHOULD ATTEND

Supervisors, Executives, Managers and Businessmen with busy schedules and multi-tasks.

Employees with the desire to overcome office interruptions in order to achieve maximum performance with less time.

METHODOLOGY

Full participation will be required for maximum effectiveness. Interactive Lectures, Role Plays, Individual & Team Activities will be included.

  
DAY 1
9:00 ELIMINIATE 8 COMMON TIME MANAGEMENT MISTAKES
  • Taking on Too Much
  • Ineffective Scheduling
  • Over Complication
  • Lack Of Thinking Through Things
  • Failure To Delegate
  • Not Setting Goals
  • Lack Of “To Do List”
  • Too Busy
10:00 GETTING RID OF TIME WASTERS
  • Get Started - No Procrastination
  • Interruptions
  • Negative Thoughts
11:00 IDENTIFY AND OVERCOME TIME TRAPS
  • Where Your Time Goes
  • Create New and Counter productive habits
12:00 TAKE COUNT OF TIME & PRIORITIES
  • Getting Organised
  • Effective Planning
  • Manage People Well
  • Take Account Of Time
1:00 Lunch

2:00 HOW TO ELIMINATE DISTRACTIONS
  • “Brief” Concept
  • Use of Key Times
3:45 HAVE A MEETING WITH YOURSELF
  • Prioritise : Important & Urgent
  • Look At Big Picture - Big Matters
5:00 End of Day 1
HARI KEDUA
9:00 DO THE RIGHT THING RIGHT
  • Clarity - No Assumptions
  • Accuracy – No Errors
  • Asking Intelligently - No Repetition
10:00 ENHANCING WORK PRODUCTIVITY BY PLANNING EFFECTIVELY
  • Identifying Multiple Tasks At Work
  • Identifying Productive Work
  • Analysing Your Productivity Level
11:00 EFFECTIVE MULTI- TASKING METHODS
  • Dealing With Work Priorities
  • Planning According To Importance
  • Increase Level Of Efficiency
  • The Best Way To Multi Task At Work
12:00 KEYS TO MULTI TASKING
  • Brain Break
  • Practice Makes Perfect
  • Use Multi Tasking Tools
1:00 Lunch

2:00 DEALING WITH LAST MINUTE WORK AND INTERRUPTIONS
  • Handling Last Minute Work
  • Manage Interruption
  • When to say , “ No”.
3:45 INCREASE PRODUCTIVITY WITH STRESS MANAGEMENT
  • Learn To Let Go
  • Destress To Re – energise
5:00 End of Course