Business Communication Skills to Get Ahead
29 Jul, 2021, Virtual Classroom Training
IPA Training is Registered with
Learn from the Best
Julia Lai Abdullah
- Certified Master Trainer (Institute of New York Master Trainers), USA
- Certified PSMB Trainer (Malaysia)
- Certified Prior Learning Assessor (UK)
- Certified Experiential Activity-Based Trainer, USA
- Certified Workplace Big Five Profiling, USA
- Certified (ESOL) English for Speakers of Other Languages Trainer, UK
- Certified OJT Trainer (NPC) Singapore
- Certified Administrative Professional (CAP - IAAP, USA)
- IAM Diploma (UK)
- LCCI Sales & Selling Management Diploma (UK)
- Bachelor of Arts in Humanities, Australia
Julia Lai Abdullah is a development and training specialist with more than 20 years of experience under her belt. She has consulted for organizations in Beijing, Shanghai, Bangkok, and Malaysia on core functional soft skills to upscale employees’ performance and productivity. Julia has the confidence to influence and spearhead learning in her programs. Her excellent communication skill, easy-going and motivational style has helped energize and motivate her participants to participate and learn. Her passionate belief that everyone can succeed has directed her focus to assist participants in surpassing their own expectations. She has coached thousands of executives and teams throughout the years to achieve effective leadership, greater productivity, impactful communication, exceptional service, teamwork, and continuous improvement.
Julia’s knowledge, hard and soft management skills were developed over ten years in banking and finance, two years in retailing, three years in manufacturing, two years in diplomacy, and four years in adult education – managing various operating areas – learning and applying the skills it takes to run world-class driven organizations. With her unique background and expertise, Julia would be able to help your organization to create a culture of efficiency, effectiveness, and innovation.
Over the years, she has conducted and designed customized courses for her corporate clients across different industries:Banking, Manufacturing, Energy, Education, Service, Insurance, Hospitality
To name some of her clients:
Tropicana Shared Services, DHL, On Semiconductor Malaysia, DELL Global (Cyberjaya), Sony EMCS, Ambank, F-Secure, Kuok Brothers, Aspiro, Aeon, Bank Pembangunan, BASF, Petronas Chemicals, Container Line, MHTC, International Medical University, Petron , JOS, CTC Global, Titan4, Tokio Marine Insurance, Mitsui OSK Lines, MSTS Asia, UCSI Education
Venue Details
Virtual Classroom Training
Contact us
Juliany,
03 2283 6109
juliany@ipa.com.my
Phoebe,
03 2283 6100
phoebe@ipa.com.my
FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my
ADDRESS
A-28-5, 28th Floor, Menara UOA Bangsar,
No.5, Jalan Bangsar Utama 1,
59000 Kuala Lumpur
www.ipa.com.my
FOCUSING ON |
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OVERVIEW |
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Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable.
A major goal of this course is to help participants understand the impact that their communication skills have on other people. They will also explore how improving these skills can make it easier for them to get along in the workplace, and in life. |
AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB… |
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WHO SHOULD ATTEND |
| This course is suitable for managers, executives, supervisors, team leads. If you want to improve your communication skills and you need to inspire, persuade, lead and motivate every audience you speak to, then this training is for you. |
METHODOLOGY |
| Course Leader uses a wide range of practical, enjoyable, tried and tested approaches to bring out the best in you. You’ll find your learning highly interactive, supportive and fun. |
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