Human Resource Policies & Practices – Post Covid-19

27-28 Oct, 2021, Virtual Classroom Training

IPA Training is Registered with

Learn from the Best

MR. LOO CHU HUAT received his MBA in Finance from the University of Wales, and the well-known Manchester Business School, UK. He also possesses a Diploma in Management and a Diploma in Banking & Finance.

 

He has had a long career in Human Resource Management. He was the HR Manager for two large and well-known multinational companies where he was involved in the whole spectrum of HR, including Policy Design and Implementation, Recruitment & Selection, Performance Management, Training & Development, Compensation & Benefits Management, and Employee/Industrial Relations.

 

Mr. Loo is a Certified Assessment Assessor, Accredited Trainer from USA & Competent Toastmaster.

 

At present, he runs two companies in Malaysia and another two businesses in Singapore and Hong Kong. The businesses relate to payroll outsourcing, human resource consulting, training, e-Services, and Business English. His clients range from representative offices, small medium industries to multinational companies across more than 40 industries, including banking and insurance groups.

 

He has been actively involved in conducting training courses such as Developing Compensation and Benefits Policy, Performance Management, Human Resources Management, Recruitment and Selection Interviewing, Developing HR Policies, Train the Trainer Certification Course, Supervisory Development for various companies both inhouse and public.

 

Mr. Loo combines a wide range of practical and hands-on training experience in lively and challenging interactive training sessions.

Venue Details

Virtual Classroom Training

Contact us

Juliany,
M - 012 2281 247
juliany@ipa.com.my

Michelle,
M - 019 363 7822
michelle@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Yvonne,
M - 012 201 1247
yvonne@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON
  • MODULE 1
    - Human Resource Policies & Practices
    - The Employee Handbook – Personnel Policies
    - Practical Employment Administration
    - Recruitment & Selection Policy
  • MODULE 2
    - Performance Appraisal & Performance Management
    - Specific Topics In The Employee Handbook
    - Compensation & Benefits – Structure & Administration
    - Benefits & Welfare Management
  • MODULE 3
    - Specific Topics In The Employee Handbook
  • MODULE 4
    - Employee Relations
    - Termination, Dismissal & Retrenchment
    - Specific Topics In The Employee Handbook
    - Legal Aspects Of HR Management
OBJECTIVES
  1. Understanding the Benefits of Proper Documentation on HR Policies & Practices.
  2. Mastering the Skills and Techniques of Writing & Communicating HR Policies & Practices.
  3. Building a Resource for Reference on HR Matters.
  4. Equipping Managers & Supervisors with the Tools to Communicate HR Matters.
  5. Impressing upon Managers and Employees the Legal Implications of HR Resources.
AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Understand the Scope of the Employment Act 1955 and Other Legislations Relating to Employment
  2. Appreciating the Rationale & Importance HR Policies and Setting Precedents in law.
  3. Understanding the Legal & Financial Implications of Non- Compliance of HR Policies & Processes.
  4. Appreciating the Structure given the wide Scope of HR Matters
  5. Applying the Steps Required for each HR Processes to Protect Company Interests.
  6. Designing a Comprehensive HR Policy & Practices Manual for the Company
WHO SHOULD ATTEND
  • HR Managers
  • Heads of HR Department
  • Policy Decision Makers
METHODOLOGY
  • Interactive Learning Process
  • Lectures
  • Analysis of Cases
  • Practical Exercises
  • Group Work & Discussions
DAY 1
9:00

MODULE 1
A. HUMAN RESOURCE POLICIES & PRACTICES

  • Determine General and Specific Purpose
  • Decide on the Scope & Limitations
  • Legal Issues Related to Employee Handbook
  • Establish the Team and Starting Point!


 

B. THE EMPLOYEE HANDBOOK – PERSONNEL POLICIES

  • Establish the Link Between the Employment Act & HR Policies & Practices
  • Establish Management Prerogatives under Corporate Rules & HR Policies & Practices
  • Agree on the Essential Topics in the Employee Handbook
 

C. PRACTICAL EMPLOYMENT ADMINISTRATION

  • Employment Contract Policies - Letters of Appointment
  • Keeping Personnel Records
  • Legal Issues Related to Probation Periods
  D. RECRUITMENT & SELECTION POLICY
  • The Process in Recruitment & Selection
  • The Issue of Job Descriptions, Job Analysis & Job Evaluations
  • Composition of Interview Panel
  • Effective Employment Screening, Medical Screening & Background Checks
  • Selection Criteria & Reference Checks
  • Legal Issues Related to Employment Contracts
1:00 Lunch
2.00 MODULE 2
E. PERFORMANCE APPRAISAL & PERFORMANCE MANAGEMENT
  • Handling New Recruits
  • Legal Issues Related to Probation, Confirmation & Non-Confirmation
  • The Process & Purpose of Performance Appraisal (PA)
  • Practising Performance Management System
  • Setting Up a PMS in the Organization
    Group Incentive Plans
  • Benefits of Linking Pay with Performance Policy
  • Legal Issues Related to Non-Performance
  F. SPECIFIC TOPICS in the EMPLOYEE HANDBOOK (C to E)
  • Appointment Letters
  • Hours of Work – Post Covid-19
  • Rest Days
  • Public Holidays
  • Overtime – Post Covid-19
  • Promotions
  • Transfers/ Relocation
  • Probation
  • Notice of Termination
  G. COMPENSATION & BENEFITS – STRUCTURE & ADMINISTRATION
  • Designing Pay Structures
  • Job Grades & Salary Ranges
  • Rationalize Compensation Packages
  • Handling Internal and External equities
  • Handling “Red-Circle” and “Green-Circle”
  • Salary Adjustments/Increments for Merits, Promotion and Equity
  • The Lead or Lag Policy
  • The Total Compensation Pay Policy
  H. BENEFITS & WELFARE MANAGEMENT
  • Maximising Compensation Benefits & Welfare Schemes
  • Maximising Cost/Benefits
  • Maximising Take-Home Pay
  • The Flexi-Benefits Plan
5:00 End of Day 1
DAY 2
9:00

MODULE 3
I. SPECIFIC TOPICS IN THE EMPLOYEE HANDBOOK (G to H)

  • Employee Classification
  • Salary Ranges
  • Contractual/ Guaranteed Bonus Payment
  • Performance Bonus
  • Salaries & Annual Review
  • Computation of Salaries
  • Salary Administration
  • Statutory Compliances


 

J. SPECIFIC TOPICS in the EMPLOYEE HANDBOOK

  • Types of Allowances & Specific Purposes
  • Transport/ Car/ Car Parking/ Standby/ Staff Discounts
  • Rewards & Recognition Programmes
  • Tax-Free Perquisites
 

K. SPECIFIC TOPICS in the EMPLOYEE HANDBOOK

  • Annual Leave Policy
  • Maternity Leave Policy
  • Medical Leave Policy
  L. SPECIFIC TOPICS in the EMPLOYEE HANDBOOK
  • Outpatient Medical Benefit
  • In-patient/ Special Treatment / Specialist Consultation
  • Dental & Optical Benefits
  • Insurance Benefits
  • Company Business Travel & Per Diem
  • Family & Other Benefits
1.00

Lunch

2:00

MODULE 4
M. EMPLOYEE RELATIONS

  • Practical Pointers to a Harmonious Employer- Employee Relationship
  • Employer-Employee Communication Policy
  • Positive Discipline Policy
  • Designing Your Code of Conduct
  • Rule on Natural Justice
  • Policy & Practice on Sexual Harassment in Compliance with Employment Act
  • Grievance Procedure
  • Employee Safety Programmes
  • Policy on Employee Assistance Programme
 

N. TERMINATION, DISMISSAL & RETRENCHMENT

  • Employment Act Related to Termination of Employment Contracts
  • Misconduct Matters
  • Retirement Matters
  • Legal Issues Related to Retrenchment & Restructuring
 

O. SPECIFIC TOPICS in the EMPLOYEE HANDBOOK (M to N)

  • Company-Related Matters
  • Employee-Related Matters
  • Safety & Security
  • Training & Development Policy
  • Counselling
  • Grievance & Dispute Handling Procedure
  • Sexual Harassment Policy
  • Conflict of Interest
  • Confidentiality & Non-Disclosure Policy
  • Dress Code
  • Communication to the Press
  • Behaviour & Decorum in Public
  • Work-Life Balance
 

P. LEGAL ASPECTS OF HR MANAGEMENT
Your final document – ‘health & legality check with the

  • Employment Act 1955
  • Income Tax Act 1967
  • Other Legislations Related to Employment
5:00 End of Course