Effective English Speaking & Business Writing Skills At Work

30 May, 2022, Remote Online Training - Public

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Learn from the Best

Geetha is an experienced media professional, who has worked with several print and online media, public relations consultant, sub-editor for a news agency and marketing communications (Marcomm) manager.

 

Her vast work experience in Malaysia and abroad has allowed her to work and associate with people from various domains. She is a professional writer/editor with excellent inter-personal and people-management skills. She has been actively relating with people of various cultural backgrounds to bridge grey areas in communications to comprehend the industry needs of an organisation. However, she holds highest acclaim for her work in the media industry especially in communications, editing and writing areas, and media handling/relations.

 

She started her career as a Journalist and rose to Staff Correspondent for The Sun Media Group and ventured out to Multimedia University to work with Diploma students before joining an international training service provider. Given her strong competency with the English language and Bahasa Malaysia, she continued to work with the media and joined Bernama (Malaysian National News Agency) as a sub-editor for the economics desk (wires) before joining the hotel industry as Marcomm Manager.

 

Her core programmes include speaking and writing skills, public relations, media handling, effective presentation and communications skills including critical/crisis communications, and digital marketing.

 

Some of her key clients she has worked with on various programmes are Royal Selangor Golf Club, Martin Brower, Cradle Fund Malaysia, Bank Negara Malaysia, AIA Shared Services, TTCS Tax Consultants, My Town and Ehsan Group of Companies and HRDF Penjana programmes.

Venue Details

Remote Online Training - Public

Contact us

Juliany,
03 2283 6109
juliany@ipa.com.my

Phoebe,
03 2283 6100
phoebe@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON
  • English Grammar
  • What is Business Communication
  • E-Mails
  • Oral Presentation
  • Presentation
  • Meetings
  • Business Social Skills
OVERVIEW

English is essential to get ahead in today’s fast-paced global economy. And because using English at work is different the from general, conversational English, this course has been designed by focussing on work life situations to arm employees with vital skills required for one to communicate effectively and confidently in the business language.

So, whether one is looking to be more productive at work, secure an ideal job, or simply looking to increase the chances of promotion, this course is set to help you improve the language skills.

This course focuses on the situations that are related to everyday working life such as having meetings with colleagues and speaking to customers.

AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Obtaining a better understanding of common errors while communicating in English.
  2. Improving and enhancing grammar and parts of speech.
  3. Reviewing basic concepts in sentence and paragraph construction.
  4. Constructing better emails for business purposes.
  5. Discovering how to present clear and concise facts.
WHO SHOULD ATTEND
Business Professionals, Non-Executives and Executives who deal regularly with English speakers while doing business.
METHODOLOGY
Interactive Lectures, Role play, Discussions and Presentation
COURSE CONTENT
9:00

ENGLISH GRAMMAR

  • What is grammar – definition, use and importance
  • Parts of Speech – Nouns, Adjectives, Adverbs, Prepositions, Conjunctions
  • Verbs & Tenses – Past, Present, Future with Perfect tenses
  • Sentences - business sentences
  • Punctuation – period, comma, exclamation marks, question mark, etc


10.45

WHAT IS BUSINESS COMMUNICATION

  • Internal/ External Partners
  • Sender, Message, Channel, Receiver

 

 

E-MAILS

  • Layout & Formatting
  • Writing Style (Flow, Tone, Persuasion)
  • E-Mail Etiquette

 

12.00

ORAL PRESENTATION

  • Target Audience
  • Theme And Content Planning
  • Speaking Style (Voice, Tone, Pace)
  • Body Language
  • Grammar, Vocabulary

 

 

PRESENTATION

  • Slide Design, Layout Template
  • Numbered Lists, Bullet Points

 

1:00 Lunch
2:00

MEETINGS

  • Objectives Of Meetings
  • Meeting Memos & Minutes

 

3:45

BUSINESS SOCIAL SKILLS

  • Developing A Good Work Ethic
  • Interpersonal Skills
  • Customer Management

 

5:00 End of Course