Anna has been a Professional Trainer for 21 years.
Her last position was as the Assistant Vice President of a training company (2007) with ASEAN exposures. She started her working exposure in 1994 and has over 27 years working experience.
In the corporate arena, her skills include Corporate Finance, Financial Management, Marketing, Banking and Operations. She was the Senior Group Corporate Affairs & Investor Relations Manager in Mithril Berhad, an associate company of MAA Holdings Berhad. She was previously the Group Finance Manager for the same company. Her role includes corporate finance, debt restructuring, investments and asset financing.
She has also dealt with regulatory bodies (Bursa Malaysia Securities Berhad, the Securities Commission, etc) and has prepared the Group’s consolidated accounts, cash flow, budgets and treasury functions.
2020 was a year of new learnings and discovery amidst the Covid-19 pandemic.
Identifying with the new training landscape and needs of her clients, Anna is a Certified E-Learning trainer, she has conducted multiple sessions via Zoom and earned top ratings and reviews from her participants.
Her areas of Expertise include:
Remote Online Training - Public
Juliany,
03 2283 6109
juliany@ipa.com.my
Phoebe,
03 2283 6100
phoebe@ipa.com.my
FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my
ADDRESS
A-28-5, 28th Floor, Menara UOA Bangsar,
No.5, Jalan Bangsar Utama 1,
59000 Kuala Lumpur
www.ipa.com.my
FOCUSING ON |
|
COURSE OBJECTIVE |
In a fast-paced company, your top-notch service distinguishes you from the rest of your competitors, making you and your company the preferred choice. This special 2-day course has been put together to help you develop the skills and attitude to be a customer focused business person. |
COURSE LEARNING OUTCOMES (CLO) |
|
WHO SHOULD ATTEND |
This course is suitable for Executives and Managers |
METHODOLOGY |
Interactive Lectures, Role plays, Group Activities and Case Studies |
DAY 1 | |||||||||||||||
|
DAY 2 | ||||||||||||||||||
|