• Certified Master Trainer (Institute of New York Master Trainers), USA
• Certified PSMB Trainer (Malaysia)
• Certified Prior Learning Assessor (UK)
• Certified Experiential Activity-Based Trainer, USA
• Certified Workplace Big Five Profiling, USA
• Certified (ESOL) English for Speakers of Other Languages Trainer, UK
• Certified OJT Trainer (NPC) Singapore
• Certified Administrative Professional (CAP - IAAP, USA)
• IAM Diploma (UK)
• LCCI Sales & Selling Management Diploma (UK)
• Bachelor of Arts in Humanities, Australia
Julia Lai Abdullah is a development and training specialist with more than 20 years of experience under her belt. She has consulted for organizations in Beijing, Shanghai, Bangkok, and Malaysia on core functional soft skills to upscale employees’ performance and productivity. Julia has the confidence to influence and spearhead learning in her programs. Her excellent communication skill, easy-going and motivational style has helped energize and motivate her participants to participate and learn. Her passionate belief that everyone can succeed has directed her focus to assist participants in surpassing their own expectations. She has coached thousands of executives and teams throughout the years to achieve effective leadership, greater productivity, impactful communication, exceptional service, teamwork, and continuous improvement.
Julia’s knowledge, hard and soft management skills were developed over ten years in banking and finance, two years in retailing, three years in manufacturing, two years in diplomacy, and four years in adult education – managing various operating areas – learning and applying the skills it takes to run world-class driven organizations. With her unique background and expertise, Julia would be able to help your organization to create a culture of efficiency, effectiveness, and innovation.
Over the years, she has conducted and designed customized courses for her corporate clients across different industries: Banking, Manufacturing, Energy, Education, Service, Insurance, Hospitality.
To name some of her clients:
Tropicana Shared Services, DHL, On Semiconductor Malaysia, DELL Global (Cyberjaya), Sony EMCS, Ambank, F-Secure, Kuok Brothers, Aspiro, Aeon, Bank Pembangunan, BASF, Petronas Chemicals, Container Line, MHTC, International Medical University, Petron , JOS, CTC Global, Titan4, Tokio Marine Insurance, Mitsui OSK Lines, MSTS Asia, UCSI Education.
Dorsett Kuala Lumpur
172 Jalan Imbi, 55100 Kuala Lumpur,,
Phone : 03 2716 1000
Fax : 03 2715 5000
https://www.dorsetthotels.com/en /dorsett-kuala-lumpur/offers/index.html
Juliany,
03 2283 6109
juliany@ipa.com.my
Phoebe,
03 2283 6100
phoebe@ipa.com.my
FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my
ADDRESS
A-28-5, 28th Floor, Menara UOA Bangsar,
No.5, Jalan Bangsar Utama 1,
59000 Kuala Lumpur
www.ipa.com.my
FOCUSING ON |
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OVERVIEW |
• How to present yourself professionally on camera during online meetings
Well, let’s find the answers together in this training. |
COURSE LEARNING OUTCOMES (CLO) |
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WHO SHOULD ATTEND |
This course is suitable for managers, executives, supervisors, team leads. If you want to improve your communication skills and you need to inspire, persuade, lead and motivate every audience you speak to, then this training is for you. |
METHODOLOGY |
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DAY 2 | |||||||||||||||
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