CYRIL PAGADALA comes with more than 18 years of real hands on work experience in Human Resource Management, Operations, Customer Service and Administration.
His work experience covers various industries such as the banking, manufacturing, hospitality and other service industries He has worked for both local and multinationals and in both small and large companies. He also worked for a group of companies where he was the Director of Human Resource & Administration.
Cyril has a BA (English) and MA (Human Resource Management) He is now a lecturer and corporate trainer for many years.
He has gone through the whole gamut of HRM functions including setting up the HR Department A-Z and company startup operations with appropriate systems in a new organization as part of start-up operations, developing policies and procedures, writing operational procedures, developing performance appraisal standards, managing recruitment and selection, setting up wage systems, payroll administration, designing motivation strategies, reducing employee turnover, training handling misconduct, taking disciplinary action, conducting the domestic inquiry, handling grievances, carrying out negotiations with trade unions and collective agreements etc.
One of the main functions in any organization that he worked for has been developing the company’s HR Policies and Employee Handbook.
Cyril delivers and facilitates the courses in a simple, easy-to understand way and willingly shares knowledge. Due to his real hard-knock work experience, he is able to provide many simple solutions to work challenges.
His participants range from CEOs, managers, executives, supervisors to clerks; and professional engineers, lawyers and computer specialists both local and foreigners. He has many repeat clients. Maybe this is due to his simple philosophy: “SHARE REAL WORK KNOWLEDGE”. Perhaps a cue may also be taken from a participant: ‘I NEVER KNEW THIS WAS SO EASY!’
He has trained small, medium and large local and multinational organizations from various industries. Some of them are: Hotel Maya, Tanjung Rhu Resort, Equatorial Hotel, Shangrila Hotel, NIKKO Hotel, Country Heights Resorts, Nando’s, Mines Resort, STAR Cruises, Japan Travel Bureau (Japan Embassy), Hospital Pantai Indah, Subang Jaya Medical Centre, Kudrat Maritime, Global Airfreight, MISC, Honda, EON, PERODUA, Swedish Motor Assemblies, Bumimetro Construction, YTL Land, Fujiya Constructions, Job Street.com, Job Hunt, Eurogain Consulting, INTI College, University Islam International, MBB, RHB, MBF Cards, Clara International, Cadbury, Dumex, Sara Lee, BABA Products, Multipurpose Insurance, Takaful Nasional, Samsung Electronics (M), Malaysian Biotechnology Sdn Bhd, Oracle (USA),Orga (Germany), Petrochemical, Petronas, Hitachi Chemical, Sime Kansai, CCM Chemicals, Toshiba, Sony, Canon, Hitachi, Redtone Telecommunications, STAR, NST, Continental Sime Tyres, Prestar Steel Pipes, Perwaja Steel, Genting Sanyen, Ornasteel Enterprise Corporation, Malaysia AIDS Council, Malaysia Newsprint Sdn Bhd, , Schaefer Kalk (M), Guardian Venture (M), Sinora, Cargil Palm Products, Dewan Bahasa dan Pustaka, Ministry of Local Government and Housing, Income Tax Board, Airod, Sabah Tourism Board, FELDA, Telekom Malaysia, TNB, Company Commission of Malaysia, EPF (Malaysia), EPF (Brunei) etc.
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