Transformational Leadership & Managerial Competencies

22-23 May, 2023, Pullman Kuala Lumpur Bangsar

IPA Training is Registered with

Learn from the Best

MR. ANDREW CHEAH has been a trainer and management consultant since 1991, specializing in the areas of Strategic Thinking, Leadership Transformation, Lean, QC Tools, VSM, 8D Problem Solving, performance management, productivity improvement, behavioral change, and Critical & Creative Thinking.

 

Andrew has trained clients from such diverse industries (see list below) as banking, insurance, hospitality, sales and distribution, manufacturing, food, property development, government/public services, and higher education. Being tri-lingual (English, Mandarin, and Malay Languages), and has extensive regional exposure in Singapore, United Arab Emirates, Malaysia, Hong Kong, China, Thailand, Indonesia and Vietnam.

In addition to training, Andrew has guided and provided consulting services to clients, leading to one of them winning the prestigious Malaysian National Productivity Award (1999) presented by the 2-time Malaysian Prime Minister, Tun Dr. Mahathir. The award is for productivity enhancement through many areas such as continuous improvement, cost and waste reduction.

 

In addition to writing articles for the premier English newspaper in Singapore (the Straits Times), Andrew has been invited to speak at events such as International Conference on Best Practices, which was graced by senior officials from the Ministry of International Trade and Industry (MITI), sharing the stage with Professor Michael Gregory of the University of Cambridge, Mr Dieter Heyl (2007 Vice President of Mercedes Benz Malaysia), and Dr Marcus Chao, President of Lean China Enterprise Inc.

 

Andrew has an MBA degree qualification with the University of Portsmouth, UK. At the professional level, Andrew has a certificate in Blue Ocean Leadership Masterclass, as well as Leading Dimensions Profiling Trainer Certification (LDP certified). In addition to being a qualified ISO9000 assessor, his experience in international consultancy has also earned him a membership with the Association of Productivity Specialist (New York).

Venue Details

Pullman Kuala Lumpur Bangsar
No 1 Jalan Pantai Jaya, Tower 3, 59200 KUALA LUMPUR,
Phone : 0 3-2298 1888
Fax : 0 3-2298 1999

https://all.accor.com /hotel/7962/index.en.shtml

Contact us

Juliany,
03 2283 6109
juliany@ipa.com.my

Phoebe,
03 2283 6100
phoebe@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON
  • Leadership & Management
  • Emotional Intelligence
  • Conflict Management
  • Innovation, Creativity And Readiness For Change
  • Influencing Skills
  • Team Leadership: Networking, Building Relationship,
  • Stakeholder Management
  • Ability To Motivate
  • Putting It All Together: Result Orientation
OVERVIEW

The only thing which is constant today is CHANGE – so that a leader can no longer ignore any challenges that lie ahead. This means a demand for a high level of leadership skills which are reflected in such areas as motivation, vision and team building.

In this course, the participants will learn to develop their leadership skills which are central to the requirements of today’s environment for the success of the organization. This will in turn help to convert a company’s vision into reality.

AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Understanding the role of management within the organization.
  2. Being results oriented and better team management.
  3. Improving overall performance through effective & positive leadership approach.
  4. Reducing conflict at your workplace.
  5. Upgrading your communication skills.
  6. Critically searching for change and improvement opportunity.
  7. Systemizing management thought process.
WHO SHOULD ATTEND
All Managers, Assistant Managers, Department Heads, Executives and Team Leaders
METHODOLOGY
  • Interactive Lectures
  • Group Discussions/Exercises
  • Interactive Group Sharing
  • Video Clips
  • Role Play & Experiential Exercise
  • Group Activities
DAY 1
9.00

LEADERSHIP & MANAGEMENT

  • Leadership/management styles
  • Decision Making Styles
  • Impact of the above to dealing with
    people and issues
  • The big picture: align vision and mission to deliver results
10.45

EMOTIONAL INTELLIGENCE

  • Introductory Exercise
  • The 4 Dimensions Of EQ
  • Practical Approach And Handling
1.00 Lunch
2.00 CONFLICT MANAGEMENT
  • Is conflict needed?
  • Causes for conflict
  • What to do to reduce or eliminate conflict
3.45 INNOVATION, CREATIVITY AND READINESS FOR CHANGE
  • Understanding Critical and Creative
    Thinking
  • Think out of the box, or break the box: a
    case
  • Common techniques to be adopted
  • Application
5.00 End of Day 1
DAY 2
9.00

INFLUENCING SKILLS

  • A look at Organizational politics: power
    and influence
  • Major influencing techniques: 5 points
  • Pros and cons of each
10.45

TEAM LEADERSHIP: NETWORKING,
BUILDING RELATIONSHIP, STAKEHOLDER MANAGEMENT

  • Diversity and Interpersonal Skills
  • Team working
  • Stakeholder Analysis and management
1.00 Lunch
2.00 ABILITY TO MOTIVATE
  • The double “P” of motivation
  • What makes people move or tick?
  • How to apply to get results
3.45 PUTTING IT ALL TOGETHER: RESULT
ORIENTATION
  • Clarity towards performance based culture
  • KPI: helping to avoid “busy bee, no honey” syndrome
  • How to link this with Professionalism?
5.00 End of Course