The Competent HR Generalist Course -The Full Spectrum-

26-27 Jul, 2023, Armada Hotel

IPA Training is Registered with

Learn from the Best

Cyril has a BA (English) and MA (Human Resource Management).

 

Cyril has vast real work experience, in local and multinational companies, of more than 18 years in the field of Human Resources Management, Administration and Operations in various industries: banking, manufacturing, hospitality, tourism, and publications. He last held the position of Director of Administration and Human Resources of a group of companies.

 

He has managed all HR functions from recruitment to termination/dismissal such as: Setting up the HR Department A-Z and company start-up operations with appropriate systems in a new organization as part of start-up operations, developing policies and procedures, writing operational procedures, developing performance appraisal standards, managing recruitment and selection, setting up wage systems, designing motivation strategies, reducing employee turnover, training, handling misconduct, taking disciplinary action, conducting the domestic inquiry, handling grievances, carrying out negotiations with trade unions and collective agreements, etc.

 

He is now a lecturer and corporate trainer since 2007 in the field of: human resource management, HR laws, leadership principles, customer service, business communication and English. He lectures on the OUM degree programmes in Human Resource Management hosted by the Malaysian Employers Federation (MEF)

 

His tenure in organizations has provided him with deep insight and lasting exposure to various problems and solutions of different kinds. He brings this exposure to his specialized areas of training.
He delivers and facilitates the programmes in a simple, easy-to-understand way and willingly shares knowledge. Due to his real hard-knock work experience, he is able to provide many simple solutions to work challenges.

 

He has trained a wide range of organizations such as:
CCM Chemicals, Ornasteel Enterprise Corporation, FELDA, Euratech (M), Alliance Bank, Affin Bank, MBF Cards, Telekom Malaysia, PERODUA, RHB Bank, Optimax Eye Specialist Centre, Hotel Maya, Tanjung Rhu Resort, Prestar Steel Pipes, Companies Commission Malaysia, Manulife, TNB, Malaysia AIDS Council, Malaysia Newsprint Sdn Bhd, Equatorial Hotel, BC Petrochemical, Wonder Bowl, Schaefer Kalk (M), Guardian Venture (M), Kudrat Maritime, Bumimetro Construction, Sinora, Global Airfreight, Shangrila Hotel, Hitachi Chemical, Redtone Telecommunications, Multipurpose Insurance, Pacific Regency Apartments, STT Technologies, Fujiya Constructions, Boulevard Hotel, EON, Cargil Palm Products, Petronas, Hospital Pantai Indah, Country Heights Resorts, YTL Land, Sime Kansai, Samsung Electronics (M), JVC Video (M), Kelab Sukan Cahaya, UPD Systems, Takaful Nasional, Dewan Bahasa Dan Pustaka, Job Street.com, Inti College, Toshiba, etc.

Venue Details

Armada Hotel
Lot 6, Lorong Utara C, Section 52, 46200 Petaling Jaya, Selangor Darul Ehsan,
Phone : 03 7954 6888
Fax : 03 7958 5593

https://www.armada.com.my/

Contact us

Juliany,
03 2283 6109
juliany@ipa.com.my

Phoebe,
03 2283 6100
phoebe@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON
  • Introduction
  • Drafting Job Descriptions & Specifications
  • Manpower Planning
  • Recruitment, Tests & Selection
  • Training & Coaching
  • Orientation /Onboarding
  • Job Evaluation (JE) for Designing Salary Scales
  • Administration of Malaysian Legal Benefits
  • Performance Appraisal & Management
  • Career Development
  • Probationers
  • Discipline Management / Dismissal in Malaysia
  • Resignation / Termination Issues in Malaysia
OBJECTIVE
The main objective is to provide an overview of the day-to-day operations of the HR function for HR personnel.
AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Managing The Day-To-Day Operations Of The HR Department.
  2. Knowing How To Write Effective Job Descriptions And Job Specifications; Determine Head-Count Numbers (HR Planning); Conduct Interviews And Select Right Employees.
  3. Knowing How To Identify Training Needs (TNA) In An Organization And Carry Out Training, And An Onboarding Programme.
  4. Knowing How To Conduct A Performance Appraisal; Plan Career Development; And Manage Employees’ Probation
  5. Knowing How To Carry Out Job Evaluation (JE); Administer The Legal And The Common Optional Benefits.
  6. Knowing How To Manage Termination Issues Such As Resignations, Retrenchment And Disciplinary Action Including A Domestic Inquiry (DI)
WHO SHOULD ATTEND
  • HR Executives
  • HR Assistants
  • New HR Personnel
METHODOLOGY
Interactive Lectures, Presentations, Discussions, Workshops and Case Study
Day 1
9:00

INTRODUCTION

  • What Is HR Management?
  • Roles Of The HR Specialist And Generalist
  • Roles Of Non-HR Managers In HRM Roles
  • Human Resource Management Functions


10.45

DRAFTING JOB DESCRIPTIONS & SPECIFICATIONS

  • Role Of JD And JS
  • Who Drafts JD/JS?
  • Role Of HRM
  • Content Of JD/JS

 

 

MANPOWER PLANNING

  • What Is Human Resource Planning?
  • Organization Chart Of The HR Department
  • Determining Head Count Numbers

 

1:00 Lunch
2:00

RECRUITMENT, TESTS & SELECTION

  • Training Needs Analysis (TNA)
  • Training Methods & Coaching
  • Judging Training Effectiveness

 

3:45

ORIENTATION /ONBOARDING

  • Who Conducts Orientation?
  • Content Of Orientation
  • Method Of Orientation

 

5:00 End of Day 1
Day 2
9:00

JOB EVALUATION (JE) FOR DESIGNING SALARY SCALES

  • Purpose Of Job Evaluation
  • How To Design A Salary Scale
  • Points Method Of JE


 

ADMINISTRATION OF MALAYSIAN LEGAL BENEFITS

  • Overtime Rates: Weekdays, Rest Day, Public Holidays
  • Types Of Leave Entitlement: Annual Leave: Sick Leave, Maternity, Paternity Leave
  • Optional Benefits: Prolonged Illness Leave, Compassionate Leave

 

10.45

PERFORMANCE APPRAISAL & MANAGEMENT

  • The 4 Perspectives Of The Balanced Scorecard
  • Setting KPIs
  • Conducting The Appraisal Interview: Do’s And Don’ts
  • Performance Improvement Plans (PIP

 

 

CAREER DEVELOPMENT

  • Job Rotation
  • Promotions
  • Transfers
  • Job Enrichment / Enlargement

 

1:00 Lunch
2:00

PROBATIONERS 

  • Probationary Notice Of Termination
  • Processes To Terminate A Probationer
  • Extension Of Probationary Period

 

 

DISCIPLINE MANAGEMENT / DISMISSAL IN MALAYSIA

  • Grievance Procedure
  • Managing Discipline
  • Handling Major And Minor Misconduct
  • Conducting A Domestic Inquiry

 

3:45

RESIGNATION / TERMINATION ISSUES IN MALAYSIA

  • Notice Of Resignation
  • Calculation Of Salary For Short-Notice / Incomplete Month
  • Legal Retrenchment Benefits

 

5:00 End of Course