HR Planning, Interviewing, Selection & Employee Retention Plans

20-21 Nov, 2023, SERI PACIFIC HOTEL KUALA LUMPUR

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Cyril Pagadala has vast real work experience, in local and multinational companies, of more than 18 years in the field of Human Resources Management, Administration and Operations in various industries: banking, manufacturing, hospitality, tourism, and publications. He was the Director of Administration and Human Resources of a group of companies. He is now a lecturer and corporate trainer / facilitator.

 

He has a BA (English) and MA (Human Resource Management).

 

Over the years he has conducted many interviews for all levels and has seen the mistakes made by interviewers. In this course he shares these mistakes and prepares the participants for better success in interviewing and selecting candidates.

 

He has trained a wide range of organizations such as:

 

CCM Chemicals, Ornasteel Enterprise Corporation, FELDA, Euratech (M), Alliance Bank, Affin Bank, MBF Cards, Telekom Malaysia, PERODUA, RHB Bank, Optimax Eye Specialist Centre, Hotel Maya, Tanjung Rhu Resort, Prestar Steel Pipes, Companies Commission Malaysia, Manulife, TNB, Malaysia AIDS Council, Malaysia Newsprint Sdn Bhd, Equatorial Hotel, BC Petrochemical, Wonder Bowl, Schaefer Kalk (M), Guardian Venture (M), Kudrat Maritime, Bumimetro Construction, Sinora, Global Airfreight, Shangrila Hotel, Hitachi Chemical, Redtone Telecommunications, Multipurpose Insurance, Pacific Regency Apartments, STT Technologies, Fujiya Constructions, Boulevard Hotel, EON, Cargil Palm Products, Petronas, Hospital Pantai Indah, Country Heights Resorts, YTL Land, Sime Kansai, Samsung Electronics (M), JVC Video (M), Kelab Sukan Cahaya, UPD Systems, Takaful Nasional, Dewan Bahasa Dan Pustaka, Job Street.com, Inti College, Toshiba, etc.

Venue Details

SERI PACIFIC HOTEL KUALA LUMPUR
Jalan Putra 50350, Kuala Lumpur,
Phone : 0-3-4042 5555

https://www.seripacifichotel.com/

Contact us

Juliany,
03 2283 6109
juliany@ipa.com.my

Phoebe,
03 2283 6100
phoebe@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON
  • HR Planning
  • Writing Job Self-selecting Job Advertisements: Recruitment
  • Overview of Types of Pre-employment Tests
  • The 9 Types of Interview Questions
  • Interviewing
  • Selection
  • Retention of Employees
  • Making the HR Planning, Recruitment and Retention Process Successful
COURSE ONJECTIVES

The Course focuses on the ‘Problem’ areas of Developing And Writing Effective Job Descriptions And Specifications, Designing Self-Selecting Job Advertisements, Designing Simple Employment Tests, Preparing Questions For Interviews, Carrying Out The Interview, Evaluating Responses, And Selecting The Right Employees In A Comprehensive Way.

The Course also focuses on HR Planning, which involves Planning For The Right Number And Quality Of Employees.

AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Writing Professional Job Descriptions And Specifications For Success Of Recruitment, Interview And Selection.
  2. Planning For The Right Number And Quality Of Employees.
  3. Designing Simple Employment Tests
  4. Writing Self-Selecting Job Advertisements; Designing Questions For Interviews And Developing Equitable Criteria For Interview Evaluation
  5. Improving Personal Skills And Competencies Necessary To Conduct Interviews Effectively
  6. Developing A Wider Perspective Of The Selection Function For Better Flexibility And Developing Employment Retention Plans
WHO SHOULD ATTEND
  • HR Recruitment Specialists
  • HR Managers/Executives
  • Interview Board Members
  • Line Managers / Executives
METHODOLOGY
Interactive Lectures, Workshop Exercises, Role-Plays, Oral Presentations
Day 1
9:00

HR PLANNING

  • Creating Job Descriptions and Specifications
  • Linking JD / JS to Interviews & Selection
  • Critical Areas in JD & JS
  • Planning for Number and Quality of Employees


10.45

WRITING JOB SELF-SELECTING JOB ADVERTISEMENTS : RECRUITMENT

  • Factors to Consider in Advertising
  • The Various Ways of Attracting Candidates
  • How to Write Self-Selecting Job Advertisements

 

1:00 Lunch
2:00

OVERVIEW OF TYPES OF PRE- EMPLOYMENT TESTS

  • Cognitive Ability Test
  • Intelligence Test
  • Psychomotor Ability Test
  • Job Knowledge Test
  • Work Sample Test (Simulation)
  • Personality Test 

 

3:45

THE 9 TYPES OF INTERVIEW QUESTIONS

  • Situational
  • Past Behavior
  • Experience
  • Motivation
  • Stress
  • Job Knowledge
  • Background 

 

5:00 End of Day 1
Day 2
9:00

INTERVIEWING

  • Preliminary Interviews
  • Main Interview
  • Board of Interviewers
  • ‘Open’ and ‘Closed’ Questions
  • Using the ‘Interview Evaluation Form’


1:00 Lunch
2:00

SELECTION

  • Candidate’s Profile
  • Background Checks
  • References
  • Legal Checks

 

 

RETENTION OF EMPLOYEES

  • Why Employees Leave so Soon?
  • What Employee Seek in Employment
  • Retention Leadership Techniques

 

3:45

MAKING THE HR PLANNING, RECRUITMENT AND RETENTION PROCESS
SUCCESSFUL

  • Overcoming the Common Recruitment, Interviewing and Selection and Retention Problems
  • Public Relations in Interviews
  • Effective Listening and Speaking
  • Ethics In Recruitment and Interviewing 

 

5:00 End of Course