Name: EMOTIONAL INTELLIGENCE SKILLS OF LEADERSHIP
Start: 2023-12-14T09:00
End: 2023-12-14T14:00
Location: Seri Pacific Hotel

IPA Training is Registered with

Venue Details

Seri Pacific Hotel
Jalan Putra 50350, Kuala Lumpur,

https://www.seripacifichotel.com/

Phone : 0-3-4042 5555

Contact us

FOR COURSE DETAILS

Juliany,

Office: 03 2283 6109

Mobile: +60 122281247

juliany@ipa.com.my

Phoebe,

Office: 03 2283 6100

Mobile: +60 193637822

phoebe@ipa.com.my

Bee Teng,

Office: 03 2282 6112

Mobile: +60 172566121

beeteng@ipa.com.my

FOR CUSTOMISED IN-HOUSE TRAINING

Jane,

Office: 03 2283 6101

Mobile: +60 129418251

jane@ipa.com.my

Keith,

Office: 03 2283 0000

Mobile: +60 162272735

keith@ipa.com.my

ADDRESS

A-28-5, 28th Floor, Menara UOA Bangsar,
No.5, Jalan Bangsar Utama 1,
59000 Kuala Lumpur

FOCUSING ON

Module 1: Who Is The Emotional Intelligent Leader
Module 2: Emotional Blueprint – An Organized And Adaptive System
Module 3: Understand Your Emotions
Module 4: Using Emotions
Module 5: Understanding Emotions – What-If Analyses
Module 6: Managing Emotions
Module 7: Apply Your Emotional Skills

OBJECTIVES

To succeed in today’s workplace, leaders and their employees need to have Emotional Intelligence Skills, as emotions are necessary for us to make good decisions, take action to solve problems, cope with change, and overcome any negativity that may come by.

This course aims to help you to identify emotions, use emotions to facilitate thinking, understand emotions, and manage emotions.

LEARNING OUTCOMES

Gaining a schematic diagram for emotions – a set of detailed, how-to instructions in using the four key emotional skills of leadership.
Being able to objectively measure our four emotional skills: identify Emotions, using Emotions, understanding Emotions, managing Emotions.
Applying your Emotional Intelligence skills in your interactions with others to build stronger relationships.

WHO SHOULD ATTEND

Managers, Senior Executives & Supervisors, Team Leaders

METHODOLOGY

Guided Introspective Learning
Sharing A Systematic, Disciplined approach in harnessing the value and unleashing the power of emotions in the workplace
Self-Assessment, Case Studies, Application Exercises

DAY 1

9:00

MODULE 1: WHO IS THE EMOTIONAL INTELLIGENT LEADER

Introduction: 4 Key Skills of EI in Leadership to understand how people think and feel

How EI helps leaders to:
- Build Effective Teams
- Plan and Decide Effectively
- Motivate People
- Communicate a Vision
- Promote Change
- Create Effective Interpersonal Relationships
Six Principles of EI
- Survival Value of Emotions
- Motivation and Emotions
- Plutchik’s Emotional Map

Exercise - Assessing Your Emotional Style Debrief

10.45

MODULE 2: EMOTIONAL BLUEPRINT – AN ORGANIZED AND ADAPTIVE SYSTEM

Emotional Blueprint for Thinking and Feeling
- Emotional Blueprint in Action

Case Study – Debrief
Exercise - ‘The Blueprint Primer’ – How to be skillful in organizing your thoughts and feelings about difficult situations.

1:00

Lunch

2:00

MODULE 3: UNDERSTAND YOUR EMOTIONS

How to identify Emotions
- Self-Awareness (Accurate Awareness)
- Express Emotions to send appropriate signals
- Ability to Read People; Ability to Read between the Lines

Video
Exercise - What are the attributes of a manager/leader who can manage emotions (Own and Others)

3:45	MODULE 4: USING EMOTIONS Use Emotion to facilitate thought - Get in the Mood o How moods influence thinking How Emotions influence decision making Case Study – Debrief Video

5:00	End of Day 1

DAY 2

9:00	MODULE 5: UNDERSTANDING EMOTIONS – WHAT-IF ANALYSES What does it mean to be able to understand Emotions - Why is this understanding important - What skills do manager - Leaders show when they have this understanding Exploratory Discussion