HR Consultant | Coach
LEKITHA is a proven leader with a wealth of over 28 years of professional working experience in Human Resources. Her humble start in her career as a young and dynamic personnel gained recognition of an excellent and dedicated staff and over the years, she progressively moved up the career ladder with her last position being People & Culture Director of Taylor Nelson Sofres Malaysia Sdn Bhd. Prior to this, she was with Malaysian Tobacco Company/British American Tobacco (MTC/BAT), a multinational
organization for 16 years.
Course Leader 2
Executive Coach|HR Consultant
Susan brings with her a wealth of over 29 years of experience from various local conglomerates,
multinational and international industries such as manufacturing, banking, property development and advertising.
In her last role as the Director of People Development, Susan has valuable hands-on knowledge in building human resources infrastructures as well as expertise in directing HR functions such as recruitment, compensation & benefits, employee & industrial relations and training. Susan also plays a key role in providing human resource consultancy service to assist SME businesses in establishing, managing, and aligning HR with business strategies.
Wyndham Grand Bangsar Kuala Lumpur (Formerly Known As Pullman Bangsar Kuala Lumpur)
Jalan Pantai Jaya Tower 3,
Phone : 03-2298 1888
-Key Results Areas (KRAs)
A properly designed and effective Performance Management process will require a range of techniques including agreeing objectives, reviewing & monitoring performance, giving feedback, coaching, training & development, and rewards. Effective performance management incorporates a series of on-going assessments, processes and activities that encourage growth and measure progress in attaining objectives.
To determine an effective Performance Management, a set of Key Performance Indicators (KPIs) are to be ascertained. KPIs are financial and non-financial indicators that an Organization uses to gauge or compare performance in terms of meeting their strategic and operational goals. They are directly linked to the overall goals of the Organization, and they are measurements that define and track specific business goals and objectives. KPIs give everyone in the Organization a clear picture of what is important of what they need to do to make it happen!
It is important that the KPIs are understood, formulated and implemented in such a manner that the organization achieve its overall goals since the KPIs :
AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
WHO SHOULD ATTEND