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21st Century Leadership & People Management Skills

23-24 May, 2024, Wyndham Grand Bangsar Kuala Lumpur

IPA Training is Registered with

Venue Details

Wyndham Grand Bangsar Kuala Lumpur
Jalan Pantai Baharu, Jaya Tower 3,


Phone : 03-2298 1888

Contact us

FOR COURSE DETAILS

Juliany,

Office: 03 2283 6109

Mobile: +60 122281247

juliany@ipa.com.my

Phoebe,

Office: 03 2283 6100

Mobile: +60 193637822

phoebe@ipa.com.my

Bee Teng,

Office: 03 2282 6112

Mobile: +60 172566121

beeteng@ipa.com.my

FOR CUSTOMISED IN-HOUSE TRAINING

ADDRESS

A-28-5, 28th Floor, Menara UOA Bangsar,
No.5, Jalan Bangsar Utama 1,
59000 Kuala Lumpur

FOCUSING ON
  • People Management
  • Business Acumen And Entrepreneurial Spirit
  • System Thinking
  • Think Out Of The Box
  • Differences Between Critical, Analytical & Creative Thinking
  • Example Of “Out Of Box” Case
  • Creative Techniques
  • Influencing Skills
  • Managing Change
  • Why People Resist Change And What Do With It?
  • Building Relationship And Stakeholder Management
  • Ability To Motivate
INTRODUCTION

Is your organization being affected by one or more of these problems?

  • whining, dissatisfied, de-motivated and disenchanted staff
  • job-hopping employees and low retention
  • disappearing (or disappeared) loyalty
  • stressed or burnt-out workers
  • increase in suspicious/questionable medical leave


Many organizations are suffering from widespread dissatisfaction in a workforce where those who can get up and leave do so while the mediocre remain.

Those who are in first-line or middle management are key – the talented employee may join a company because of its charismatic leaders, its generous benefits and its worldwide training programmes but how long that employee stays and how productive he is depends on the immediate superior.

Companies need first-line and middle management to motivate, communicate and build relationships effectively. In other words, the tactical handling of your key competitive advantage – People!

AFTER ATTENDING THIS COURSE, YOU WILL RETURN TO YOUR JOB...
  1. Understanding the concept, process & functions of management and leadership.
  2. Teaching and helping your team to think out of the box.
  3. Being equipped with the knowledge and practice of the fundamental concepts of stakeholders management.
  4. Improving employee satisfaction and thus retention.
  5. Helping your company achieve breakthrough and maintain the entrepreneur spirit
  6. Being able to solve organizational problems effectively.
  7. Managing your team to face change effectively.
  8. Avoiding being a corporate fool by looking at repeat problems intelligently.
WHO SHOULD ATTEND
This course is prepared for supervisors, leaders, managers and anyone who has subordinates or needs to work with other team members.
METHODOLOGY
This course will be delivered through a combination of Metaphoric and Learning-By-Doing approach, where the participants will be expected to go through various cases, examples, and scenarios which interact with the subject itself.
Active learning activities are included to allow participants the opportunity to be fully engaged, and these may include:
• Online platforms, Third party apps, Internet search activities
• Breakout room activities, Screen sharing & presentation
• Hands-on exercises
• Group discussions & presentation
• Case studies
• Interactive storytelling / role plays
• Commentary on other companies / industries
• Video/photo presentation
DAY 1
9:00

PEOPLE MANAGEMENT

  • Leadership/management styles
  • Personality traits
  • Impact of the above to dealing with people and issues
10:45

BUSINESS ACUMEN AND ENTREPRENEURIAL SPIRIT

  • Definition Of Entrepreneur
  • Famous Corporate Cases: Successes And Flops
1:00 Lunch

2:00

SYSTEM THINKING

  • Definition: What Is It?
  • How To Use System Thinking To Handle Problems And Challenges
3.45

THINK OUT OF THE BOX

  • Case Discussion: Interview Logic And Analytical Thinking
  • Differences Between Critical, Analytical & Creative Thinking
  • Example Of “Out Of Box” Case
  • Creative Techniques
5:00 End of Day 1
DAY 2
9:00

INFLUENCING SKILLS

  • A Look At Organizational Politics: Power And Influence
  • Major Influencing Techniques
  • Pros And Cons Of Each
10:45

MANAGING CHANGE

  • Why People Resist Change And What Do With It?
1:00 Lunch
2:00

BUILDING RELATIONSHIP AND STAKEHOLDER MANAGEMENT

  • Team Working
  • Stakeholder Analysis And Management
3:45

ABILITY TO MOTIVATE

  • What Is Motivation? What Makes People Move Or Tick?
  • A Look At Motivation “On The Street”: Spare The Theories Like Maslow, Herzberg, McGregor, Skinner, Etc…
  • How To Apply To Get Results
5:00 End of Course