Accounts Receivable & Cash Management

18 Mar, 2024, Remote Online Training - Public

Register Now
PDF Brochure

IPA Training is Registered with

Learn from the Best

Dr Steven Liew is a fellow member of the Chartered Institute of Management Accountants, UK and is a Chartered Accountant by profession. He has an Asia Pacific Executive MBA (for senior executives) from the National University of Singapore and a PhD in international finance with Rushmore University of USA. Dr Liew had worked in private sector companies, ranging from family-run businesses to professionally managing multi-national corporations in South Asia and the ASEAN region. He has accumulated more than 30 years’ working experience in senior financial & operational management positions spearheading the profitability and growth of companies. He has worked for the MBF Finance & its related group of companies over the 10 years period
 
He is a registered Trainer with the Government Human Resources Development Berhad (Pembangunan Sumber Manusia Berhad). And he is a GST Tax Consultant and had successfully completed the Custom examination
 
Dr Steven Liew had conducted various seminars for corporate clientele including Association of Credit Management Malaysia, Chartered Institute of Management Accountants, Malaysia Institute of Management, Malaysia Institute of Accountants, Institute of Bank Bank Malaysia, Nestle, IQPC Worldwide Pte Ltd , Singapore, Lexis Nexis,, Proton Edar Malaysia , Brunei Investment Agency, Small Medium Industries Development Corporation , Ministry of Development, Brunei , BICPA Asean Management, Brunei, Risda Group Of Companies, Sales & Marketing Training Forum, Sri Lanka, Giant Retail Sdn Bhd, Telekom Brunei & Ministry of Foreign Affairs, Malaysia, Sabah Electricity Sdn Bhd, Bank Islam Brunei Darussalam. Continental Tyres, Sime Darby Bhd ,Sony Malaysia Sdn Bhd , Perodua Sdn Bhd & Credit Guarantee Corporation (M) Bhd; Fujixerox, UDA Holdings, SPNB, Diners Club, Elk Desa Capital Bhd, Antah Schindler, UCSI & Ministry of Finance; Seccom Sdn Bhd; Bridgestone Chemical Products (M) sdn Bhd; Dialog Group Bhd; SEDCO, KK ; Hosiden Electronics (M) Sdn Bhd; STO Maldives; Indah Water Consortium Sdn Bhd; CPA Australia (M) Sdn Bhd
 
He is currently providing management consultancy and training specialising in GST, Forecasting, Fast closing monthly, leadership, Strategic Planning, budgeting, accounting, finance, Cost reduction, credit management & loan recovery.
 
WHAT YOUR COLLEAGUES ARE SAYING ABOUT THE COURSE…
 
“The Account Receivable management & collection seminar reinforces my belief in building strong rapport with customer, help the customers & even take some risk, if necessary, to recover the money. The skills learnt from the practical training process in solving & recovery the debts are indeed rewarding & challenging. Dry Steven; feel free to drop by for a cup of drink & chat” Marketing Manager & Credit Head; Theen Seng Paper Manufacturer Sdn Bhd
 
“After the Account Receivable & collection seminar, now I have the good picture of guiding my credit staff in the monitoring & collection process. Today, my Account Receiver (AR) is in a rather good shape” Finance Manager, Omni Precision Sdn Bhd
 
 “I realized my credit team is too nice with the customers. It gives me now the urgency to train the downline on the importance of customers & their credit exposure. Thank you, Dr Liew, for still remembering me. Do stay connected please” Herbert Poh, Manager, Proton Edar Sdn Bhd
 
“The clear improvement is the boosting of my confidence in negotiation with the customers on default payment, knowing what to ask, how to approach the customers as many roles plays of customer interaction facilitated by Dr Steven Liew really helps me in the collection process. Really nice to hear from you again & following up on my collection position” Asset Manager, Malaysian Debt Venture

Venue Details

Remote Online Training - Public

Contact us

Juliany,
03 2283 6109
juliany@ipa.com.my

Phoebe,
03 2283 6100
phoebe@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON
  • Module 1: Accounts Receivable Goals and Objectives
  • Module 2: Best Practices - BILLING
  • Module 3: Collections
  • Module 4: Cash Management
  • Module 5: Issues on Account Receivable & Cash Management

SPECIAL FEATURE: Participants Will Receive a Set of Practical Templates suitable for all sectors.

OVERVIEW
Accounts receivable refers to the outstanding invoices a company has or the money the company is owed from its clients. The phrase refers to accounts a business has a right to receive because it has delivered a product or service. Receivables essentially represent a line of credit extended by a company and due within a relatively short time, ranging from a few days to a year.
AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Understanding the Objectives Accounts Receivable
  2. Learning how the Accounts Receivable Process Works
  3. Understanding the Sales Invoice Processing Procedure
  4. Understanding Accounts Receivable - Critical Success Factors
  5. Understanding Issues on Accounts Receivable
WHO SHOULD ATTEND
Accounts Receivable Staff, Business Managers, Finance Executive, Finance Assistant, Senior Controller, Senior Supervisor, Senior Account Clerk & Accounts Assistants
METHODOLOGY
Case Study & Group Discussion. Real-current problematic Accounts Receivable cases will be analyzed, and scenario solutions will be discussed within the course.
COURSE CONTENT
9:00

MODULE 1: ACCOUNTS RECEIVABLE GOALS AND OBJECTIVES

  • Keep customer contact information updated
  • Integrate a structured credit approval process
  • Send the invoice as soon as possible
  • Send reminder emails
  • Set earlier due dates
  • Automate your billing process
  • Apply cash payments to accounts immediately upon receipt
  • Give customers multiple payment options
  • Check for accounts receivable errors regularly


10.45

MODULE 2: BEST PRACTICES - BILLING

  • Create a system for resolving billing disputes
  • Bill your customers electronically
  • Take steps to avoid using a collection agency
  • Update your current credit policy
  • Improve the process by finding the origin of the problem
  • Provide accounts receivable personnel with training on credit laws
  • Reward and encourage accounts receivable teams
  • Adjust bad debt reserve calculations on a schedule
  • Review credit lines to maximize revenue

 

12.00

MODULE 3: COLLECTIONS

  • One point-of-entry customer activation
  • Online sales cycle
  • Access to customer orders database
  • Automatic bankruptcy notification
  • Automatic fax of overdue invoices
  • Automatic issuance of dunning letters
  • Collection call database
  • Customer order exception tracking
  • Grant percentage discounts for early payment
  • Immediate review of unapplied cash

 

1:00 Lunch
2:00

MODULE 4: CASH MANAGEMENT

  • Consolidate bank accounts
  • Controlled disbursements
  • Electronic funds transfer
  • Lockbox collections
  • Utilize an investment policy
  • Zero balance accounts
  • Avoid delays in check posting
  • Utilize Internet-based cash flow analysis software

 

3:45

MODULE 5: ISSUES ON ACCOUNT RECEIVABLE & CASH MANAGEMENT

  • Missed follow-ups on overdue invoices.
  • Writing off outstanding receivables as bad debt.
  • Errors on bills and invoices.
  • Allocating payments incorrectly.

 

5:00 End of Course