Critical, Analytical + Creative Thinking and Reasoning: Differences between Conventional and Creative Problem Solving

05-06 Mar, 2024, Armada Hotel

IPA Training is Registered with

Learn from the Best

JULIA LAI ABDULLAH

  • Certified Master Trainer (Institute of New York Master Trainers), USA
  • Certified PSMB Trainer (Malaysia)
  • Certified Prior Learning Assessor (UK)
  • Certified Experiential Activity-Based Trainer, USA
  • Certified Workplace Big Five Profiling, USA
  • Certified (ESOL) English for Speakers of Other Languages Trainer, UK
  • Certified OJT Trainer (NPC) Singapore
  • Certified Administrative Professional (CAP - IAAP, USA)
  • IAM Diploma (UK)
  • LCCI Sales & Selling Management Diploma (UK)
  • Bachelor of Arts in Humanities, Australia

 

Julia Lai Abdullah is an experienced development and training specialist for 25 years. She has consulted with organizations in Beijing, Shanghai, Bangkok, and Malaysia on core functional soft skills to upscale employees’ performance and productivity. Julia has the confidence to influence and spearhead learning to every participant in her class. Her excellent communication skill, easy-going and motivational style has helped to energize and motivate her participants to effectively participate and learn. Her passionate belief that everyone can succeed has directed her focus to assist participants to surpass their potential, and have coached thousands of executives and teams to achieve effective leadership, greater productivity, impactful communication, exceptional service, teamwork, and continuous improvement.

 

Julia’s knowledge, tasks and soft management skills were developed over ten years in banking and finance, two years in retailing, three years in manufacturing, two years in diplomacy, and four years in adult education – managing various operating areas – learning and applying the skills it takes to run world-class driven organizations. With her unique background and expertise, Julia would be able to help your organization to create a culture of efficiency, effectiveness and innovation.

 

Julia’s popular courses include Advanced Innovation Strategy for Leaders, Smart Thinker & Problem Solver, Creativity and Innovation at the Verge, A Leader in Leadership, Deadliest Time Warrior, Professional Patient Care, Team Alignment: Customer-Centric Focus, Customer Service Mindset, Customers Management Strategy, Business English Communication Level 1 to 3, POWER-UP! Interpersonal Skills, People Performance Management, Emotional Intelligence In Practice, Mastering the 8-Star Competencies of a Manager, Dynamic & Achievable Performance Leadership, Rock Your Presentation, WTR: Who is the Ringmaster: Transforming Leaders into Game Changers, The ‘Brix’ Series (MTa): Leadership, Teamwork, Problem Solving, Business Priorities, Personal Excellence through Experiential Learning.

Venue Details

Armada Hotel
Lot 6, Lorong Utara C, Section 52 46200 Petaling Jaya,
Phone : 03-7954 6888

https://www.armada.com.my/

Contact us

Juliany,
03 2283 6109
juliany@ipa.com.my

Phoebe,
03 2283 6100
phoebe@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON
  • What Is Analytical, Critical And Creative Thinking
  • Why Don’t All Organizations Have Critical/Analytical
  • Thinking And Creative People
  • The Six Techniques In Thinking (Each With
  • Definition, Examples, And Cases)
  • Conditions For Us To Think Critically And Creatively
  • The Power/Political Environment
  • Workplace Culture
  • Attitude Formation & Impact
  • Psychological Contrac
OVERVIEW

Success of an organization and its leaders typically rest upon how managers and staff understand the psychological influences and process of thinking, an “out of the box” kind of thinking that they make.

Since it is crucially evident that the employees are a very important dimension in the success of an organization, the challenge is to turn them from “clock watchers” to critical and creative workforce which can give the organization a competitive edge.

AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Understanding critical, analytical and creative thinking.
  2. Learning techniques on becoming more critical, analytical & creative & apply these to help self and organization improve.
  3. Understanding how we think.
  4. Examining the obstacles towards organization greatness.
  5. Picking up hints on the psychology behind employee hesitation.
  6. Learning to empower.
WHO SHOULD ATTEND
This course is designed for all staff of ANY industry, including Officers, Engineers, Supervisors, Educators, Executives And Managers. Others who are keen to learn more about critical thinking and creativity are encouraged to attend.
METHODOLOGY

The Active Learning Activities May Include:

  • Hands-On Exercises
  • Group Discussions
  • Case Studies
  • Workshops
  • Interactive Storytelling
  • Commentary On Other Companies / Industries
DAY 1
9:00

WHAT IS ANALYTICAL, CRITICAL AND CREATIVE THINKING

  • Case Exercise
  • Discussion On Thinking Out Of The Box
10.45

WHY DON’T ALL ORGANIZATIONS HAVE CRITICAL/ANALYTICAL THINKING AND CREATIVE PEOPLE

1:00 Lunch
2:00

THE SIX TECHNIQUES IN THINKING (EACH WITH DEFINITION, EXAMPLES, AND CASES)

  • Reversal
  • Brain Streaming
  • Reframing Matrix
  • Concept Fan
  • Random
  • Provocation
3:45

CONDITIONS FOR US TO THINK CRITICALLY AND CREATIVELY

  • Empowerment And Ownership
  • Ownership Case Discussion
5:00 End of Day 1
DAY 2
9:00

THE POWER/POLITICAL ENVIRONMENT

  • The 5 Points Of Political Power
  • Politics And Power Applications
  • Relationship With Creativity?

10.45

WORKPLACE CULTURE

  • Culture And Roles Of Leadership
  • The Leadership Approaches Which Support Creative Environment
1:00 Lunch
2:00

ATTITUDE FORMATION & IMPACT

  • Performance Management: Ability And Attitude
3:45

PSYCHOLOGICAL CONTRACT

  • Expectation Exercise
 

SUMMARY AND KEY TAKE AWAYS

  • What’s next?
5:00 End of Course