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Managing Discipline And Misconduct-Handling Absenteeism, Problematic Workers, And Poor Performance

23-24 Oct, 2024, Wyndham Grand Bangsar Kuala Lumpur

IPA Training is Registered with

Venue Details

Wyndham Grand Bangsar Kuala Lumpur
No 1, Jalan Pantai Jaya, Tower 3, 59200 Kuala Lumpur, - 59200

https://all.accor.com/hotel/ 7962/index.en.shtml


Phone : (603) 2298 1888
Fax : (603) 2298 1999

Contact us

FOR COURSE DETAILS

Juliany,

Office: 03 2283 6109

Mobile: +60 122281247

juliany@ipa.com.my

Phoebe,

Office: 03 2283 6100

Mobile: +60 193637822

phoebe@ipa.com.my

Bee Teng,

Office: 03 2282 6112

Mobile: +60 172566121

beeteng@ipa.com.my

FOR CUSTOMISED IN-HOUSE TRAINING

Jane,

Office: 03 2283 6101

Mobile: +60 129418251

jane@ipa.com.my

Keith,

Office: 03 2283 0000

Mobile: +60 162272735

keith@ipa.com.my

ADDRESS

A-28-5, 28th Floor, Menara UOA Bangsar,
No.5, Jalan Bangsar Utama 1,
59000 Kuala Lumpur

FOCUSING ON
  • Introduction
  • Functions And Responsibility Of Employer And Employee Handling Discipline And Misconduct
  • Handling Absenteeism And Problematic Workers
  • Handling Poor Performance
  • Alternative Action
  • Performance Improvement Plan (PIP)
AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Understanding the difference between minor and major misconduct.
  2. Knowing how to act on misconduct that happens in the workplace.
  3. Understanding the responsibility of employers and employees according to the laws.
  4. Knowing how to implement in practical approach the company’s discipline
    procedure.
  5. Understanding the consequences of the misconduct according to the law and
    the organization.
WHO SHOULD ATTEND
General Manager, Manager, Head of Department / Division, Human Resources Manager or any personnel who has human resource functional responsibility and Supervisor
METHODOLOGY
This course is essentially participative. There will be group interaction and interactive lectures.
DAY 1
9:00

INTRODUCTION

1.1 Discipline And Misconduct
• The needs of discipline in the organization
• Employee – employer / trade union relations
• Solving problems together
• Understanding system, policy, rules and discipline
1.2 Purpose
• Forming positive attitude
• Achieving high performance
• Obeying the system, policy, rules and laws
1.3 Discipline Procedure
1.4 Disciplinary Actions Guideline
1.5 Natural Justice
1.6 Forgiveness Or “Condonation”

12.00

FUNCTIONS AND RESPONSIBILITY OF EMPLOYER AND EMPLOYEE HANDLING
DISCIPLINE AND MISCONDUCT

2.1 Introduction
2.2 Rights And Responsibilities
• Contract of Service
• Rights of an employer
• Employer responsibilities
• Rights of employee
• Employee responsibilities
2.1 Conflict Of Priority Between Employers And Employees
2.2 Verbal And Written Warning

1:00 Lunch
2:00

HANDLING ABSENTEEISM AND PROBLEMATIC WORKERS

3.1 Problematic Employees
3.2 Leaves
• Leave entitlement
• Granting leave
• Prove of leave approval
3.3 Absent Without Leave
3.4 Absenteeism And Lateness
3.5 Handling Absenteeism
Step 1 : if the problem is serious
Step 2 : if the problem continues
Reaction

5:00 End of Day 1
DAY 2
9:00

HANDLING POOR PERFORMANCE

4.1 Preventing Poor Performance
4.2 Remedial Action To Assist Poor Performers
4.3 Performance Management Systems And Performance Appraisal
4.4 Disciplinary Action Against Poor Performers

10.45

ALTERNATIVE ACTION

STEP 1 : Receiving complaint
STEP 2 : Calls the worker for discussion
STEP 3 : Explaination from employee
STEP 4 : Discussion
(a) What you do if he admit of his poor performance?
(b) If he denied the accusation.
(c) Counseling guideline
STEP 5 : Further Actions
STEP 6 : What would you do if there is an improvement or no improvement at all.

1:00 Lunch
2:00

PERFORMANCE IMPROVEMENT PLAN (PIP)

6.1 The Purposes And When To Apply It.
6.2 Steps To An Effective PIP
6.3 The End Of PIP.

5:00 End of Course