Cyril Pagadala has a BA in English and an MA in Human Resource Management. H He comes with many years of real hands-on work experience in Human Resource Management, Operations, Customer Service and Administration in various industries such as banking, manufacturing, hospitality and other service industries as followed by more than 17 years of corporate training and lecturing.
He has worked for both local and multinationals and in both small and large companies. He was last the Director of Human Resource & Administration of a group of companies.
Cyril has gone through the whole gamut of HRM functions including: setting up the HR Department A-Z and company start-up operations with appropriate systems in a new organization as part of start-up operations, developing policies and procedures, writing operational procedures, developing performance appraisal standards, managing recruitment and selection, setting up wage systems, payroll administration, designing motivation strategies, reducing employee turnover, training handling misconduct, taking disciplinary action, conducting the domestic inquiry, handling grievances, carrying out negotiations with trade unions and collective agreements, etc.
His tenure in organizations has provided him with deep insight and lasting exposure to various problems and solutions of different kinds. He brings this exposure to his specialized areas of training.
He delivers and facilitates the courses in a simple, easy-to-understand way and willingly shares knowledge. Due to his real hard-knock work experience, he is able to provide many simple solutions to work challenges.
His simple philosophy: “SHARE REAL WORK KNOWLEDGE”. Perhaps a cue may also be taken from a participant: ‘I NEVER KNEW THIS WAS SO EASY!’
He has trained small, medium and large local and multinational organizations from various industries. Some of them are: Hospitality: Hotel Maya, Tanjung Rhu Resort, Equatorial Hotel, Shangri-La Hotel, NIKKO Hotel, Country Heights Resorts, Kelab Sukan Cahaya, Nando’s, Mines Resort, Boulevard Hotel, Pacific Regency Apartments, STAR Cruises; Foreign Embassy: Japan Travel Bureau (Japan Embassy); Medical: Hospital Pantai Indah, Subang Jaya Medical Centre, Optimax Eye Specialist Centre: Shipping: Kudrat Maritime, Global Airfreight, MISC; Car: Honda, EON, PERODUA, Swedish Motor Assemblies; Construction: Bumimetro Construction, YTL Land, Fujiya Constructions; Consultants: Job Street.com, Job Hunt, Eurogain Consulting; Education: INTI College, University Islam International; Banks: MBB, RHB, MBF Cards; Cosmetics: Clara International; Food: Cadbury, Dumex, Sara Lee, BABA Products; Insurance: Multipurpose Insurance, Takaful Nasional, Manulife, Technology: STT Technologies, Samsung Electronics (M), JVC Video (M), UPD Systems, Malaysian Biotechnology Sdn Bhd; IT: Oracle (USA), Orga (Germany); Petrol & Chemicals: Petrochemical, Petronas, Hitachi Chemical, Sime Kansai, CCM Chemicals; Electronics: Toshiba, Sony, Canon, Hitachi; Media: Redtone Telecommunications, STAR, NST; Tyres: Continental Sime Tyres; Steel: Prestar Steel Pipes, Perwaja Steel, Genting Sanyen, Ornasteel Enterprise Corporation; Voluntary: Malaysia AIDS Council; Manufacturing: Malaysia Newsprint Sdn Bhd, , BC Wonder Bowl, Schaefer Kalk (M), Guardian Venture (M), Sinora, Cargil Palm Products, Vacances; Government & GLCs: Dewan Bahasa dan Pustaka, Ministry of Local Government and Housing, Income Tax Board, Airod, Sabah Tourism Board, FELDA, Telekom Malaysia, TNB, Company Commission of Malaysia, EPF (Malaysia), EPF (Brunei)
CONCORDE HOTEL KUALA LUMPUR
2 Jalan Sultan Ismail, 50250 Kuala Lumpur,
Phone : 03 2144 2200
https://kualalumpur.concorde hotelsresorts.com/
Juliany,
03 2283 6109
juliany@ipa.com.my
Phoebe,
03 2283 6100
phoebe@ipa.com.my
FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my
ADDRESS
A-28-5, 28th Floor, Menara UOA Bangsar,
No.5, Jalan Bangsar Utama 1,
59000 Kuala Lumpur
www.ipa.com.my
FOCUSING ON |
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OVERVIEW |
Disciplinary action is the last resort in maintaining order in an organization. Some organizations do not take action for fear that if the action is not taken according to proper legally accepted procedures, it may backfire. This course shows how to handle cases of Misconduct And Indiscipline by Employees and how to take ‘natural justice’ and legal disciplinary action including a Domestic Inquiry to try to prevent cases going to the Industrial Court. At the end of the course, participants will have a better understanding of the Industrial Relations process. |
AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB… |
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WHO SHOULD ATTEND |
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METHODOLOGY |
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