Critical, Analytical + Creative Thinking and Reasoning: Differences between Conventional and Creative Problem Solving

23-24 Sep, 2024, THE MAJESTIC HOTEL KUALA LUMPUR

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Learn from the Best

Mr. Andrew Cheah has been a trainer and management consultant since 1991, specializing in the areas of Strategic

Thinking, Leadership Transformation, Lean, QC Tools, VSM, Procurement & Inventory Management, negotiation, 8D

Problem Solving, performance management, productivity improvement, behavioral change, and Critical & Creative

Thinking. Andrew has trained clients from such diverse industries (see list below) as banking, insurance, hospitality, sales

and distribution, manufacturing, food, property development, government/public services, and higher education. Being

tri-lingual (English, Mandarin, and Malay Languages), and has extensive regional exposure in Singapore, United Arab

Emirates, Malaysia, Hong Kong, China, Thailand, Indonesia and Vietnam. In addition to training, Andrew has guided and

provided consulting services to clients, leading to one of them winning the prestigious Malaysian National Productivity

Award (1999) presented by the 2-time Malaysian Prime Minister, Tun Dr. Mahathir. The award is for productivity

enhancement through many areas such as continuous improvement, cost and waste reduction.

 

In addition to writing articles for the premier English newspaper in Singapore (the Straits Times), Andrew has been invited

to speak at events such as International Conference on Best Practices, which was graced by senior officials from the

Ministry of International Trade and Industry (MITI), sharing the stage with Professor Michael Gregory of the University of

Cambridge, Mr. Dieter Heyl (2007 Vice President of Mercedes Benz Malaysia), and Dr Marcus Chao, President of Lean

China Enterprise Inc.

 

Andrew has an MBA degree qualification from the University of Portsmouth, UK. At the professional level, Andrew has

certifications in: Blue Ocean Leadership Masterclass, Leading Dimensions Profiling (LDP), REACH Profiling, and ISO9000

assessor. His experience in international consultancy has also earned him a membership with the Association of

Productivity Specialist (New York).

 

A few Sample List of Andrew’s Clients by Industries/Sectors

 

Government/Agencies of Government/Public Concessionaires

/Non-Profit

• Abu Dhabi Interior Ministry, United Arab Emirates

• Agency for Science, Technology and Research (A*STAR)

Singapore

• Agricultural Credit Policy Council (Philippines)

• Air Selangor

• Alam Flora

• Attorney General’s Chambers (AGC Singapore)

• Felda

• Housing Development Board (Maldives)

• Infocomm Development Authority of Singapore

• Institute of Public Administration (Saudi Arabia)

 

Hotel/Restaurants/Clubs/Leisure

• Club Med

• Fraser Hospitality Management

• Hard Rock Café Singapore

• Holiday Inn

 

Banking/Financial Institutions/Insurance

• AIA Singapore

• Alliance Bank

• AmBank Malaysia

• Assicurazioni Generali S.P.A. (Hong Kong & China)

• Aviva Singapore

• Bangkok Bank

• Bank Negara Malaysia

Venue Details

THE MAJESTIC HOTEL KUALA LUMPUR
5 Jalan Sultan Hishamuddin, 50000 Kuala Lumpur, Malaysia,
Phone : 03 2785 8000

https://www.majestickl.com/

Contact us

Juliany,
03 2283 6109
juliany@ipa.com.my

Phoebe,
03 2283 6100
phoebe@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON
  • What Is Analytical, Critical And Creative Thinking
  • Why Don’t All Organizations Have Critical/Analytical
  • Thinking And Creative People
  • The Six Techniques In Thinking (Each With
  • Definition, Examples, And Cases)
  • Conditions For Us To Think Critically And Creatively
  • The Power/Political Environment
  • Workplace Culture
  • Attitude Formation & Impact
  • Psychological Contrac
OVERVIEW

Success of an organization and its leaders typically rest upon how managers and staff understand the psychological influences and process of thinking, an “out of the box” kind of thinking that they make.

Since it is crucially evident that the employees are a very important dimension in the success of an organization, the challenge is to turn them from “clock watchers” to critical and creative workforce which can give the organization a competitive edge.

AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Understanding critical, analytical and creative thinking.
  2. Learning techniques on becoming more critical, analytical & creative & apply these to help self and organization improve.
  3. Understanding how we think.
  4. Examining the obstacles towards organization greatness.
  5. Picking up hints on the psychology behind employee hesitation.
  6. Learning to empower.
WHO SHOULD ATTEND
This course is designed for all staff of ANY industry, including Officers, Engineers, Supervisors, Educators, Executives And Managers. Others who are keen to learn more about critical thinking and creativity are encouraged to attend.
METHODOLOGY

The Active Learning Activities May Include:

  • Hands-On Exercises
  • Group Discussions
  • Case Studies
  • Workshops
  • Interactive Storytelling
  • Commentary On Other Companies / Industries
DAY 1
9:00

WHAT IS ANALYTICAL, CRITICAL AND CREATIVE THINKING

  • Case Exercise
  • Discussion On Thinking Out Of The Box
10.45

WHY DON’T ALL ORGANIZATIONS HAVE CRITICAL/ANALYTICAL THINKING AND CREATIVE PEOPLE

1:00 Lunch
2:00

THE SIX TECHNIQUES IN THINKING (EACH WITH DEFINITION, EXAMPLES, AND CASES)

  • Reversal
  • Brain Streaming
  • Reframing Matrix
  • Concept Fan
  • Random
  • Provocation
3:45

CONDITIONS FOR US TO THINK CRITICALLY AND CREATIVELY

  • Empowerment And Ownership
  • Ownership Case Discussion
5:00 End of Day 1
DAY 2
9:00

THE POWER/POLITICAL ENVIRONMENT

  • The 5 Points Of Political Power
  • Politics And Power Applications
  • Relationship With Creativity?

10.45

WORKPLACE CULTURE

  • Culture And Roles Of Leadership
  • The Leadership Approaches Which Support Creative Environment
1:00 Lunch
2:00

ATTITUDE FORMATION & IMPACT

  • Performance Management: Ability And Attitude
3:45

PSYCHOLOGICAL CONTRACT

  • Expectation Exercise
 

SUMMARY AND KEY TAKE AWAYS

  • What’s next?
5:00 End of Course