Managing Probationers

16 Oct, 2024, CONCORDE HOTEL KUALA LUMPUR

IPA Training is Registered with

Learn from the Best

Cyril Pagadala has a BA in English and an MA in Human Resource Management. H He comes with many years of real hands-on work experience in Human Resource Management, Operations, Customer Service and Administration in various industries such as banking, manufacturing, hospitality and other service industries as followed by more than 17 years of corporate training and lecturing.

 

He has worked for both local and multinationals and in both small and large companies. He was last the Director of Human Resource & Administration of a group of companies.

 

Cyril has gone through the whole gamut of HRM functions including: setting up the HR Department A-Z and company start-up operations with appropriate systems in a new organization as part of start-up operations, developing policies and procedures, writing operational procedures, developing performance appraisal standards, managing recruitment and selection, setting up wage systems, payroll administration, designing motivation strategies, reducing employee turnover, training handling misconduct, taking disciplinary action, conducting the domestic inquiry, handling grievances, carrying out negotiations with trade unions and collective agreements, etc.

 

His tenure in organizations has provided him with deep insight and lasting exposure to various problems and solutions of different kinds. He brings this exposure to his specialized areas of training.

 

He delivers and facilitates the courses in a simple, easy-to-understand way and willingly shares knowledge. Due to his real hard-knock work experience, he is able to provide many simple solutions to work challenges.

 

His simple philosophy: “SHARE REAL WORK KNOWLEDGE”. Perhaps a cue may also be taken from a participant: ‘I NEVER KNEW THIS WAS SO EASY!’


 

He has trained small, medium and large local and multinational organizations from various industries. Some of them are: Hospitality: Hotel Maya, Tanjung Rhu Resort, Equatorial Hotel, Shangri-La Hotel, NIKKO Hotel, Country Heights Resorts, Kelab Sukan Cahaya, Nando’s, Mines Resort, Boulevard Hotel, Pacific Regency Apartments, STAR Cruises; Foreign Embassy: Japan Travel Bureau (Japan Embassy); Medical: Hospital Pantai Indah, Subang Jaya Medical Centre, Optimax Eye Specialist Centre: Shipping: Kudrat Maritime, Global Airfreight, MISC; Car: Honda, EON, PERODUA, Swedish Motor Assemblies; Construction: Bumimetro Construction, YTL Land, Fujiya Constructions; Consultants: Job Street.com, Job Hunt, Eurogain Consulting; Education: INTI College, University Islam International; Banks: MBB, RHB, MBF Cards; Cosmetics: Clara International; Food: Cadbury, Dumex, Sara Lee, BABA Products; Insurance: Multipurpose Insurance, Takaful Nasional, Manulife, Technology: STT Technologies, Samsung Electronics (M), JVC Video (M), UPD Systems, Malaysian Biotechnology Sdn Bhd; IT: Oracle (USA), Orga (Germany); Petrol & Chemicals: Petrochemical, Petronas, Hitachi Chemical, Sime Kansai, CCM Chemicals; Electronics: Toshiba, Sony, Canon, Hitachi; Media: Redtone Telecommunications, STAR, NST; Tyres: Continental Sime Tyres; Steel: Prestar Steel Pipes, Perwaja Steel, Genting Sanyen, Ornasteel Enterprise Corporation; Voluntary: Malaysia AIDS Council; Manufacturing: Malaysia Newsprint Sdn Bhd, , BC Wonder Bowl, Schaefer Kalk (M), Guardian Venture (M), Sinora, Cargil Palm Products, Vacances; Government & GLCs: Dewan Bahasa dan Pustaka, Ministry of Local Government and Housing, Income Tax Board, Airod, Sabah Tourism Board, FELDA, Telekom Malaysia, TNB, Company Commission of Malaysia, EPF (Malaysia), EPF (Brunei)

 

Venue Details

CONCORDE HOTEL KUALA LUMPUR
2 Jalan Sultan Ismail, 50250, Kuala Lumpur, Malaysia,
Phone : +603 2144 2200

https://kualalumpur.concorde hotelsresorts.com/

Contact us

Juliany,
03 2283 6109
juliany@ipa.com.my

Phoebe,
03 2283 6100
phoebe@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON
  • Introduction
  • Performance Management
  • Indiscipline Handling During Probation
  • HR Documentation for Disciplinary Action and Non-Performance
  • Retrenchment &Termination Issues
  • CASE LAW: Precedents Set by Industrial Court Cases
  • HR Skills for Handling Probationers
OVERVIEW

This broad comprehensive course shows you how to take preventive measures, rehabilitate failed employees, and in extreme cases take the right legal steps to dismiss or non-confirm an employee.

At the end of the course, participants will have a better understanding of the Human Relations and Industrial Relations Process; HR Documentation, conducting the Domestic Inquiry and have the necessary skills to handle human challenges.

Participants will receive samples of the various legal documentation for their daily professional use.

AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Assessing critically employee performance; Taking necessary action on non-performers.
  2. Handling probationers’ performance from employment to confirmation and non-confirmation.
  3. Carrying out a retrenchment exercise successfully.
  4. Carrying out the various steps in Handling
    Misconduct; Handling Sexual Harassment; Writing
    appropriate ‘Disciplinary’ Letters and Delivering
    Verbal Warnings; Conducting a Professional
    Domestic Inquiry; Drafting a proper set of minutes of
    the DI; Handling Dismissal Cases at the
    Industrial Relations Department.
  5. Making decisions in line with the principles set by the Industrial Court.
WHO SHOULD ATTEND
  • HR Managers / Executives
  • HR Administrators /Assistants
  • HODs
  • Line Managers / Executives
  • Non-HR Managers / Executives
  • Panel Members of Domestic Inquiry
  • Disciplinary Committees
METHODOLOGY
Minor case-studies interactive discussions, presentations
COURSE CONTENT
9:00

INTRODUCTION

  • Who Are Probationers?
  • Importance Of A Probationary Period
  • Period Of Probation
 

PERFORMANCE MANAGEMENT

  • Setting Targets
  • Assessing Performance
  • Managing Poor Performance
 

INDISCIPLINE HANDLING DURING PROBATION

  • Contracts Of Employment
  • Types Of Misconduct
  • Sexual Harassment
  • Disciplinary Action Process
10.45

HR DOCUMENTATION FOR DISCIPLINARY ACTION AND NON-PERFORMANCE

  • What Is ‘Caution’?
  • Difference Between Verbal Warnings And Written Warnings
  • The Content Of Verbal And Written Warnings
  • What To Write In A ‘Suspension’ Letter?
  • Importance Of Warning Letters
1:00 Lunch
2:00

RETRENCHMENT &TERMINATION ISSUES

  • Retrenchment: LIFO principle & VSS
  • Forced Resignation
  • Unfair vs Unlawful Dismissal
  • Termination Of Contract
  • Compensation
 

CASE LAW: PRECEDENTS SET BY INDUSTRIAL COURT CASES

  • Absenteeism
  • Poor Performance
  • Probationers
  • Misconduct
  • Constructive Dismissal
  • Who Is A Workman?
  • Unfair Dismissal
3:45

HR SKILLS FOR HANDLING PROBATIONERS

  • Human Skills For Management
  • Understanding Human Behaviour
  • Why Management Does Not Take Action?
  • Role Of Line Managers And Non-HR Managers In Discipline Management
5:00 End of Course