Accounts Receivable & Cash Management

20 Nov, 2024, Remote Online Training - Public

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Dr Steven Liew is a fellow member of the Chartered Institute of Management Accountants, UK and is a
Chartered Accountant by profession. He has an Asia Pacific Executive MBA (for senior executives) from the National University of Singapore and a PhD in international finance with Rushmore University of USA.
 

Dr Liew had worked in private sector companies, ranging from family-run businesses to professionally
manage multi-national corporations in South Asia and the ASEAN region. He has accumulated more than 30 years working experience in senior financial & operational management positions spearheading the
profitability and growth of companies. He has worked for the MBF Finance & its related group of companies over the 10 years period

 

He is a registered Trainer with the Government Human Resources Development Berhad (Pembangunan Sumber Manusia Berhad). And he is a GST Tax Consultant and had successfully completed the Custom
examination

 

Dr Steven Liew had conducted various seminars for corporate clientele including Association of Credit
Management Malaysia, Chartered Institute of Management Accountants, Malaysia Institute of Management, Malaysia Institute of Accountants, Institute of Bank Bank Malaysia, Nestle, IQPC Worldwide Pte Ltd ,
Singapore, Lexis Nexis,, Proton Edar Malaysia , Brunei Investment Agency, Small Medium Industries
Development Corporation , Ministry of Development, Brunei , BICPA Asean Management, Brunei, Risda Group Of Companies, Sales & Marketing Training Forum, Sri Lanka, Giant Retail Sdn Bhd, Telekom Brunei & Ministry of Foreign Affairs, Malaysia, Sabah Electricity Sdn Bhd, Bank Islam Brunei Darussalam.
Continental Tyres, Sime Darby Bhd ,Sony Malaysia Sdn Bhd , Perodua Sdn Bhd & Credit Guarantee
Corporation (M) Bhd; Fujixerox, UDA Holdings, SPNB, Diners Club, Elk Desa Capital Bhd, Antah Schindler, UCSI & Ministry of Finance; Seccom Sdn Bhd; Bridgestone Chemical Products (M) Sdn Bhd; Dialog Group Bhd; SEDCO, KK ; Hosiden Electronics (M) Sdn Bhd; STO Maldives; Indah Water Consortium Sdn Bhd; CPA Australia (M) Sdn Bhd

 

He is currently providing management consultancy and training specialising in GST, Forecasting, Fast closing monthly, leadership, Strategic Planning, budgeting, accounting, finance, Cost reduction, credit management & loan recovery.

 

WHAT YOUR COLLEAGUES ARE SAYING ABOUT THE COURSE…
“I like the way Dr Steven presentation, easy to understand, at least he is not too serious and no tension.” Sim Yen Fong @ Amy Sim, Senior Accounts Officer, Tiara Labuan Hotel Sdn Bhd

 

“What I like most about this AP Program is the Management on invoices and payment voucher, plus to
understand what auditors look for in acquisition & payment cycle. Overall, very good presentation”
Elvymarlia binti Miol, Accounts Assistant, Sabah Tourism Board

 

“Get to know more about AP and creating an AP Strategy” And also learn more about voucher entry &
maintenance entry” Nureuine Qistina Sibil Abdullah, Executive, Labuan FSA

 

“The speaker’s way to engage us into discussion and the speaker additional info that we can apply to our lives.” Asreena Ngadim, Accounts & Admin Executive, CMS Infra Trading SB

 

“I find most useful in case study on Strategy in AP Management. Know more the cost reduction & expenses for saving” Toh May Ing, Account Executive, Harvest Aluminium Extrusions Sdn Bhd

 

“AP efficiency can lower the cost of expenses incurred” Pamela Eva, Account Assistant, Kuching Specialist Hospital SB

Venue Details

Remote Online Training - Public

Contact us

Juliany,
03 2283 6109
juliany@ipa.com.my

Phoebe,
03 2283 6100
phoebe@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON
  • Module 1: Accounts Receivable Goals and Objectives
  • Module 2: Best Practices - BILLING
  • Module 3: Collections
  • Module 4: Cash Management
  • Module 5: Issues on Account Receivable & Cash Management

SPECIAL FEATURE: Participants Will Receive a Set of Practical Templates suitable for all sectors.

OVERVIEW
Accounts receivable refers to the outstanding invoices a company has or the money the company is owed from its clients. The phrase refers to accounts a business has a right to receive because it has delivered a product or service. Receivables essentially represent a line of credit extended by a company and due within a relatively short time, ranging from a few days to a year.
AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Understanding the Objectives Accounts Receivable
  2. Learning how the Accounts Receivable Process Works
  3. Understanding the Sales Invoice Processing Procedure
  4. Understanding Accounts Receivable - Critical Success Factors
  5. Understanding Issues on Accounts Receivable
WHO SHOULD ATTEND
Accounts Receivable Staff, Business Managers, Finance Executive, Finance Assistant, Senior Controller, Senior Supervisor, Senior Account Clerk & Accounts Assistants
METHODOLOGY
Case Study & Group Discussion. Real-current problematic Accounts Receivable cases will be analyzed, and scenario solutions will be discussed within the course.
COURSE CONTENT
9:00

MODULE 1: ACCOUNTS RECEIVABLE GOALS AND OBJECTIVES

  • Keep customer contact information updated
  • Integrate a structured credit approval process
  • Send the invoice as soon as possible
  • Send reminder emails
  • Set earlier due dates
  • Automate your billing process
  • Apply cash payments to accounts immediately upon receipt
  • Give customers multiple payment options
  • Check for accounts receivable errors regularly


10.45

MODULE 2: BEST PRACTICES - BILLING

  • Create a system for resolving billing disputes
  • Bill your customers electronically
  • Take steps to avoid using a collection agency
  • Update your current credit policy
  • Improve the process by finding the origin of the problem
  • Provide accounts receivable personnel with training on credit laws
  • Reward and encourage accounts receivable teams
  • Adjust bad debt reserve calculations on a schedule
  • Review credit lines to maximize revenue

 

12.00

MODULE 3: COLLECTIONS

  • One point-of-entry customer activation
  • Online sales cycle
  • Access to customer orders database
  • Automatic bankruptcy notification
  • Automatic fax of overdue invoices
  • Automatic issuance of dunning letters
  • Collection call database
  • Customer order exception tracking
  • Grant percentage discounts for early payment
  • Immediate review of unapplied cash

 

1:00 Lunch
2:00

MODULE 4: CASH MANAGEMENT

  • Consolidate bank accounts
  • Controlled disbursements
  • Electronic funds transfer
  • Lockbox collections
  • Utilize an investment policy
  • Zero balance accounts
  • Avoid delays in check posting
  • Utilize Internet-based cash flow analysis software

 

3:45

MODULE 5: ISSUES ON ACCOUNT RECEIVABLE & CASH MANAGEMENT

  • Missed follow-ups on overdue invoices.
  • Writing off outstanding receivables as bad debt.
  • Errors on bills and invoices.
  • Allocating payments incorrectly.

 

5:00 End of Course