Sheena Chahil is the Executive Director of IMP Training & Consultancy. She brings to you years of invaluable experience, offering speaking, training and consulting services to corporate clients, private individuals, professional associations, government agencies, colleges and universities.
Her passion for people development drives her to help men and women achieve their dreams and aspirations by projecting their best through their visual appearance, communication and interpersonal skills. As a trainer and consultant, she has developed corporate workshops and individual coaching services designed to provide employees and leaders with the tools and the self confidence they need to master their professional lives.
Sheena actively conducts training on areas of Personnel Development such as Office Management & Administrative Skills, Effective Business Communication, Boosting Self Confidence & Self Esteem, and Positive Work Attitudes. As such she keeps herself updated on trends in office administration and essential insights into changes within the office administrative profession.
Her extensive exposure in the service industry has also enabled her to train others in areas on Customer Care, Hospitality Image and other Customer Services related workshops. She has acquired her training in Customer Service from the International Air Transport Association - IATA Singapore.
Among her satisfied clients are organizations such as Maybank, Public Investment Bank, BHP Billiton, TNS Worldpanel, Sunway Group, DaimlerChrysler, Maxis Mobile, Celcom, Kuwait Finance House, Telekom Malaysia, British American Tobacco, Intel Singapore, Asia Business Forum Singapore, DRB Hicom, CIMB Bank, Chevron Malaysia Ltd, Tractors Malaysia, Great Eastern Life Assurance, UMW Toyota, Securities Commission, Western Digital and Petronas Group of Companies.
She is also a popular speaker at seminars and symposiums both in Malaysia and the region and specializes in conducting presentations on topics on Image Building, Business Etiquette and Corporate Communications. She has been featured on some of the local television programs, local magazines and local newspapers. Apart from that she also contributes articles to some of the local magazines and local newspapers.
THE MAJESTIC HOTEL KUALA LUMPUR
5, Jalan Sultan Hishamuddin,
50000 Kuala Lumpur,
- 50000
Phone : (603) 2785 8000
https://www.majestickl.com/
Juliany,
03 2283 6109
juliany@ipa.com.my
Phoebe,
03 2283 6100
phoebe@ipa.com.my
FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my
ADDRESS
A-28-5, 28th Floor, Menara UOA Bangsar,
No.5, Jalan Bangsar Utama 1,
59000 Kuala Lumpur
www.ipa.com.my
FOCUSING ON |
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THE LEARNING MODEL |
Turns traditional training upside down. Instead of explaining a topic to the edge of boredom before doing a short exercise, as is the typical procedure in many training rooms, our Course Leader, utilizing the Learning Model, put the participants immediately on task with a specially designed activity, No dead time. The activity is followed by accurate information, useful learning tools and timely coaching. |
OVERVIEW |
Administrative and Secretarial Professionals contribute innumerable ways to company’s well-being and success. They are no longer just handling administrative and correspondence but are participating as management team members.
The Administrative & Secretarial Professional of today is strongly positive, capable of carrying out responsibilities beyond her normal scope of duties, has strong initiatives, is quite capable of stepping into an executive position, and is constantly upgrading herself. Planning, organising and coordinating the workflow is an important function of today’s administrative professional and this is expected of them by every boss or person they report to.
This course will prepare the administrative professional/secretary to better develop their skills and confidence that will bring out the best qualities in them. In this course they will also learn to apply the Rules of Work to better manage their work and personal success. |
AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB… |
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WHO SHOULD ATTEND |
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METHODOLOGY |
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