Managing Effective Delivery with Incoterms® and Shipping Operations for Importers and Exporters

22-23 Jan, 2025, CONCORDE HOTEL KUALA LUMPUR

IPA Training is Registered with

Learn from the Best

Mr. Steven Yeo
MBA in Supply Chain Management (USA)
Certified HRDF Trainer (TTT certificate number 4669)
Certified Professional Trainer and Facilitator (University Malaya, Malaysia)


Steven Yeo has more than 35 years of Industrial working experience in the area of Supply Chain Management, Production, Warehousing and Procurement. He brings a wealth of expertise to the field.


His focus spans in training, facilitation, and consulting, catering to both public and private sectors in Malaysia and overseas. His comprehensive knowledge encompasses Procurement, Supplier Management, Warehousing, Logistics, Supply Chain, Risk Management, International Payment Systems, and Operations.


In his final role before retiring from full-time corporate employment in 2019, Steven served as the Company Director and Supply Chain Manager for a multinational French company based in Melaka.


Steven’s distinguished career is marked by numerous accomplishments, including:
Cost Reduction Management Program:
Spearheaded and managed a successful cost reduction program, resulting in savings of up to RM6.5 million for the company.
Supplier Contract Management:
Played a pivotal role in managing supplier contracts, actively involved in proposing, drafting, and
renewing contracts with suppliers. Collaborated with internal stakeholders and legal experts to ensure robust negotiations.
Intellectual Property Protection through Non-Disclosure Agreements (NDAs):
Managed NDAs with suppliers to safeguard the company’s intellectual property.
International Contract Negotiations and Supplier Relationship Management:
Successfully negotiated with a major European customer to secure a new contract. Conducted visits to overseas suppliers for performance improvement and strategic selection of new suppliers.
Establishment of Supply Chain Controls:
Established controls and procedures, emphasizing the importance of supply chain control. Achieved 100% shipment performance to customers.


Steven Yeo has conducted training sessions for a diverse range of organizations, including major entities such as Sepang Aircraft Engineering (a subsidiary of AIRBUS), Inari Amerton Berhad, Syarikat Wen Ken Drug Sdn Berhad, MyMedic Innovation Sdn Berhad, Q Value ADD Penang, World Kitchen Berhad (Pasir Gudang), Food Excellence Sdn Berhad, Nanmu Yarn Manufacturing, Chuen Cheong Food Industry, Syarikat Batu Bata Kia Lim Berhad, Accenture, Continental Tyres Malaysia, Plexus Malaysia, Escatec Manufacturing, Canon Medical System, Kian Joo Manufacturing, Frenken Mechatronics, Hershey Foods, BINA Plastics, Kian Joo, AUO Sun power, Alliance Contract Manufacturing, Everbest Bio Tech Kulim, Infineon Malaysia, Adient Malaysia, COHU Malaysia, Overland Total Logistics, Toshiba Transformers Malaysia and Overseas training program in Dubai and India sub-continent.


His extensive industry experience adds invaluable depth to his training, as participants consistently praise his ability to impart practical knowledge and skills. His insights have proven instrumental in saving resources, time, and mitigating potential errors for participants.

Venue Details

CONCORDE HOTEL KUALA LUMPUR
2 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia,
Phone : +603 2144 2200

https://kualalumpur.concorde hotelsresorts.com/

Contact us

Juliany,
03 2283 6109
juliany@ipa.com.my

Phoebe,
03 2283 6100
phoebe@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON
  • Module 1 – Rule of Incoterms for Delivery in International and Domestic Trade
  • Module 2 – Understanding Buyer Managed Incoterms®
  • Module 3 – Understanding Seller Managed Incoterms®
  • Module 4 – Understanding Door to Door Incoterms®
  • Module 5 – Carrier and Freight Forwarder Responsibility
  • Module 6 – Cargo Title Documents and Insurance
  • Module 7 – Customs and Free Trade Agreement
  • Module 8 – Payment Method for International Trade
AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. UNDERSTANDING and MANAGING the delivery and shipping operation using appropriate rules and documents.
  2. APPLYING the right type of delivery rules during exporting and importing.
  3. KNOWING the risk and benefits of using the INCOTERMS® rules for delivery.
  4. LEARNING the concept of calculating import tax using the various Customs rules.
  5. KNOWING and having awareness on the different type of Bill of Lading and notations mentioned in BL.
  6. MASTERING the types of payment system in shipping operation.
WHO SHOULD ATTEND
This course is highly recommended for Employees In Purchasing, Sales and Marketing, Logistics and other Operational Areas.
METHODOLOGY
This course will involve the following areas to improve learning:
• Quiz session for every module completed
• Discussion on subject of learning
• Interactive facilitating by Course Leader to increase the understanding of subject matter
• Pre-test and Post-test will be given to participants to gauge learning before and after training
DAY 1
9:00

MODULE 1 – RULE OF INCOTERMS FOR DELIVERY IN INTERNATIONAL
AND DOMESTIC TRADE

  • Evolution of Incoterms®
  • Responsibility and liability of seller and buyer in the process of delivery
  • Incoterms® limitation
  • Packaging Responsibilities
  • Multimodal Incoterms® and Seaway Incoterms®
10.45

MODULE 2 – UNDERSTANDING BUYER MANAGED INCOTERMS®

  • Rule of EXW
  • Rule of FOB
  • Rule of FCA
  • Rule of FAS
  • Exception rules apply for FOB, FCA and FAS
1:00 Lunch
2:00

MODULE 3 – UNDERSTANDING SELLER MANAGED INCOTERMS®

  • Rule of CIF and CFR
  • Rule of CIP and CPT
  • Rule of Transshipments and Bill of Lading
3:45

MODULE 4 – UNDERSTANDING DOOR TO DOOR INCOTERMS®

  • Rule of DAP
  • Rule of DPU
  • Rule of DDP
5:00 End of Day 1
DAY 2
9:00

MODULE 5 – CARRIER AND FREIGHT FORWARDER
RESPONSIBILITY

  • Freight forwarder and carrier responsibility
  • NVOCC versus Ocean Carrier
  • Chartered shipping operation
  • Types of Cargoes in shipping
  • Quiz session
10.45

MODULE 6 – CARGO TITLE DOCUMENTS AND INSURANCE

  • Different type of Bill of Lading
  • Negotiable versus Non-Negotiable Bill of Lading
  • Bill of Lading issued for Letter of Credit
  • Blank endorsed Bill of Lading
  • Chartered Bill of Lading
  • Waybills
  • Packing list and Invoice best practices and purpose
  • Cargo insurance, the different type available
  • Delivery order versus Packing List
  • Quiz session
1:00 Lunch
2:00

MODULE 7 – CUSTOMS AND FREE TRADE AGREEMENT

  • Customs role and responsibility
  • Type of Customs Forms
  • Method of calculating import duties and sales tax
  • Harmonized Tariff code
  • Free Trade Agreement purpose and rule of origin
  • Temporary Export and Import scheme
  • Quiz session
3:45

MODULE 8 – PAYMENT METHOD FOR INTERNATIONAL TRADE

  • Rule of Letter of Credit
  • Rule of Documentary collection
  • Trade Insurance
5:00 End of Course