Strategic Procurement Contract Risk Management & Dispute Resolution A Practical Business Approach

21-22 May, 2025, Wyndham Grand Bangsar Kuala Lumpur

IPA Training is Registered with

Learn from the Best

Dr. Manoharan Murugeson is a highly experienced consultant
and trainer with a proven track record spanning over 21 years
in various supply chain capacities across both public and
private sectors. With an additional 35 years dedicated to
training, Dr. Manoharan is recognized as an industry authority,
operating globally as a professional speaker, trainer, and
consultant.


 

Specializing in key supply chain functions, Dr. Manoharan’s
expertise includes inventory management, stock auditing,
technology integration for fixed assets tracking, warehousing
optimization, procurement, contract analysis, fraud risk
assessment, and negotiation. His practical experience extends
to the storage, control, and management of vehicles, heavy
equipment, and parts. Beyond consulting,


Dr. Manoharan has engaged in short-term business ventures
and pro bono activities, demonstrating his commitment to
professional advancement and social responsibility.
Certified and accredited by PSMB (TTT/0461; TI17423), Dr.
Manoharan is a highly sought-after trainer and facilitator.
He delivers tailored workshops and seminars on a range of
topics including contracts, negotiation, procurement, fixed
assets management, operations, purchasing fraud prevention,
warehousing, logistics, and supply chain management.
Dr. Manoharan’s clients are numerous to name, but a
sample of illustrious client list for training include Shell,
UMW Toyota Motor, Celcom, Samsung, Proton, Colgate-
Palmolive, Eon Finance, Philips, Hicom- Yamaha, Malaysian
Oxygen, NEC, Petronas, General Electrics, German Malaysian
Institute, Gamuda, Johnson & Johnson Medical, JVC, Kontena
Nasional, Glaxo Wellcome, Hitachi, Hong Leong Lurssen
Shipyard, University Malaya Medical Centre, National Heart
Institute (IJN), Kenwood, Macfood Service, Nestle, Mattel,
Matsushita Industrial Corporation, Maybank, Minolta Precision
Engineering, MISC, Perwaja Steel, Seagate, Canon, BASF and
UPS, Petronas Carigali, Sidel, Western Digital, Perodua, Sharp,
Panasonic, Sabic- Saudi Arabia, Oxy-Oman, Kuwait Petroleum,
BAT, RAPID Penang, Barkath, IOI, CIMB, Sabah Cement, Fiberail,
Genting Berhad, IIUM, KPJ Group, MARA, Mof Sabah, PDC, San
Miguel, TNB, Sarawak Electricity Board, The Government of
Brunei, Prasarana, RAPID, SEALINK, Deftech, SPAD, National
Planning Authority Uganda, WWF Tanzania, County Govt. of
Kenya etc.


Academically, Dr. Manoharan holds a Doctor of Business
Administration (DBA) degree in Supply Chain Management
from OUM, along with an MBA from Oklahoma City University,
USA, and an Advanced Diploma in Business Administration
from the UK. He maintains active membership in professional
associations such as The Institute of Asset Management (UK),
the Association of Certified Fraud Examiners (USA), and the
National Contract Management Association (USA).
Driven by a commitment to ongoing learning, Dr. Manoharan
regularly participates in online courses offered by reputable
institutions, covering topics including entrepreneurship,
operations management, supply chain dynamics, and forensic
accounting.


In summary, Dr. Manoharan Murugeson is a respected figure
in the field of supply chain management, renowned for his
practical expertise, professional integrity and dedication to
advancing industry standards.

Venue Details

Wyndham Grand Bangsar Kuala Lumpur

Contact us

Juliany,
03 2283 6109
juliany@ipa.com.my

Phoebe,
03 2283 6100
phoebe@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON
  • Module 1: Business Contracts – Foundation, Risk Awareness & Strategic Role
  • Module 2: Contract Risk Identification and Prioritization
  • Module 3: Designing Contracts to Mitigate Risks
  • Module 4: Contract Execution, Governance & Risk Monitoring
  • Module 5: Dispute Prevention in Contractual Relationships
  • Module 6: Dispute Resolution Mechanisms – Practical Business Approach
  • Module 7: Post-Dispute Learning and Continuous Risk Improvement
  • Module 8: Technology, Tools & Resilience in Contract Risk Management
OVERVIEW

Contracts Serve As The Foundation Of Business Relationships, Establishing A Structured Framework That Delineates The Rights, Responsibilities, And Expectations Of All Parties Involved. These Legally Binding Agreements Govern Interactions With Various Stakeholders, Including Suppliers, Contractors, Partners, And Regulatory Bodies. Despite Their Critical Role, Contracts Can Sometimes Become Sources Of Disputes Due To Misunderstandings, Ambiguities, Or Unforeseen Circumstances.

This Course Addresses These Challenges By Exploring Prevalent Contract Types And Examining The Inherent Risks Associated With Each. Participants Will Learn To Integrate Robust Contract Risk Management Processes, Guided By Frameworks Such As The Committee Of Sponsoring Organizations Of The Treadway Commission (COSO) Enterprise Risk Management Framework, To Proactively Identify, Assess, And Mitigate Vulnerabilities Before They Escalate Into Costly Disputes.

The Course Addresses Three Principal Methods Of Dispute Resolution: Mediation, Arbitration, And Litigation. Understanding Each Approach Is Critical For Selecting The Most Appropriate Strategy Based On Specific Circumstances. Participants Will Acquire Practical Skills In Negotiation, Mediation Techniques, Arbitration Procedures, And Litigation Strategies, Enabling Them To Effectively Represent Their Organization’s Interests.


AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Understanding How Disputes Arise And Their Potential Effects On Operations And Relationships.
  2. Identifying Typical Triggers Of Disputes And Analyse Warning Signs To Proactively Address Issues Before They Escalate.
  3. Evaluating The Validity And Strength Of Claims, Enabling Informed Decisions On Proceeding With Or Resolving Disputes.
  4. Utilizing Frameworks To Determine The Most Suitable Dispute Resolution Method Tailored To
    Specific Situations.
  5. Developing Practical Skills In Mediation, Arbitration, Litigation, And Mutual Settlement Agreements.
WHO SHOULD ATTEND
Contract Management Executives, Project Executives, and others keen to learn about this subject.
METHODOLOGY
This Course Is Designed To Be Interactive With Active Class Participation. Checklist, Case-Analysis, And Exercises To Understand The Business Impact Of Strategic Decisions Are Emphasized.
DAY 1
9:00

MODULE 1: BUSINESS CONTRACTS – FOUNDATION, RISK AWARENESS &
STRATEGIC ROLE

  • Business View Of Contracts: Purpose, Lifecycle, And Strategic Value
  • Common Business Risks In Contracts (Financial, Operational, Reputational)
  • How Poor Contract Practices Affect Performance And Cost
  • Real-World Examples Of Contract Failures

Tools: Contract Risk Assessment Checklist: To Identify Potential Risk Areas In Contracts.

10.45

MODULE 2: CONTRACT RISK IDENTIFICATION AND PRIORITIZATION

  • Classifying Risks: Commercial, Operational, Compliance, Strategic
  • Risk Impact vs. Likelihood (Risk Matrix Use In Business)
  • Internal And External Sources Of Risk
  • Practical Mapping Of Risks Across Supplier/ Customer Contracts

Tools: Checklist – 10 Point Business Risk Identification Method

1:00 Lunch
2:00

MODULE 3: DESIGNING CONTRACTS TO MITIGATE RISKS

  • Building Contracts To Protect Business Interests
  • Key Business-Friendly Clauses: SLAs, Indemnities, Exit Clauses, Liabilities
  • Risk Management Framework - COSO
  • Negotiation Strategies To Reduce Risk Before Contract Finalization
  • Practical Considerations For Performance Security And Payment Terms

Tools: Checklist - Risk-Reducing Clauses For Contract Managers

 

3:45

MODULE 4: CONTRACT EXECUTION, GOVERNANCE & RISK MONITORING

  • Setting Up A Contract Governance Framework
  • Roles And Accountability In Contract Oversight
  • KPIs And Performance Tracking For Contracts
  • How To Detect Early Warning Signs Of Failure
  • Tools For Tracking Compliance, Renewals, And Performance

Tools: Checklist - Contract Execution & Monitoring Essentials

5:00 End of Day 1
DAY 2
9:00

MODULE 5: DISPUTE PREVENTION IN CONTRACTUAL RELATIONSHIPS

  • Typical Sources Of Disputes In Business Contracts
  • Preventive Strategies: Clear Communication, Expectations, Documentation
  • Supplier And Stakeholder Engagement For Issue Avoidance
  • Building A Culture Of Proactive Contract Management

Tools: Checklist – Business Focused Dispute Prevention Plan

10.45

MODULE 6: DISPUTE RESOLUTION MECHANISMS – PRACTICAL
BUSINESS APPROACH

  • Types Of Disputes: Delay, Delivery, Performance, Payments, Etc.
  • Resolution Strategies: Negotiation, Mediation, Arbitration, Litigation
  • Choosing The Right Approach – Cost, Time, Relationship Impact
  • Use Of Mutual Settlement Agreements And Internal Escalation
1:00 Lunch
2:00

MODULE 7: POST-DISPUTE LEARNING AND CONTINUOUS RISK IMPROVEMENT

  • Root Cause Analysis (RCA) Of Contract Disputes
  • Embedding Learnings Into New Contracts And Processes
  • Risk Registers And Dashboards For Ongoing Risk Visibility
  • Aligning Contract Learning With Supplier/ Vendor Management

Tools: Checklist – RCA & Continuous Contract Risk Improvement

3:45

MODULE 8: TECHNOLOGY, TOOLS & RESILIENCE IN CONTRACT RISK MANAGEMENT

  • Using CLM Systems, ERP (SAP Ariba), And Digital Records
  • Dashboarding For Risk And Dispute Visibility
  • AI-Based Tools For Contract Analysis
  • Resilience And Business Continuity Through Strong Contracts
  • Ethical Considerations In Dispute And Risk Handling

Tools: Checklist – Tech Tools For Contract Risk Monitoring

5:00 End of Course