Personal Effectiveness: Managing Time, Priorities, Work And Adapting To Change

30-31 Jul, 2025, CONCORDE HOTEL KUALA LUMPUR

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Learn from the Best

Julia Lai Abdullah
• Certified Master Trainer (Institute of New York Master
Trainers), USA
• Certified PSMB Trainer (Malaysia)
• Certified Prior Learning Assessor (UK)
• Certified Experiential Activity-Based Trainer, USA
• Certified Workplace Big Five Profiling, USA
• Certified (ESOL) English for Speakers of Other Languages
Trainer, UK
• Certified OJT Trainer (NPC) Singapore
• Certified Administrative Professional (CAP - IAAP, USA)
• IAM Diploma (UK)
• LCCI Sales & Selling Management Diploma (UK)
• Bachelor of Arts in Humanities, Australia

Julia Lai Abdullah is a development and training specialist
with more than 20 years of experience under her belt. She has
consulted for organizations in Beijing, Shanghai, Bangkok, and
Malaysia on core functional soft skills to upscale employees’
performance and productivity. Julia has the confidence to
influence and spearhead learning in her programs. Her excellent
communication skill, easy-going and motivational style has
helped energize and motivate her participants to participate
and learn. Her passionate belief that everyone can succeed
has directed her focus to assist participants in surpassing their
own expectations. She has coached thousands of executives
and teams throughout the years to achieve effective leadership,
greater productivity, impactful communication, exceptional
service, teamwork, and continuous improvement.

Julia’s knowledge, hard and soft management skills were
developed over ten years in banking and finance, two years in
retailing, three years in manufacturing, two years in diplomacy,
and four years in adult education – managing various operating
areas – learning and applying the skills it takes to run worldclass
driven organizations. With her unique background and
expertise, Julia would be able to help your organization to
create a culture of efficiency, effectiveness, and innovation.
Over the years, she has conducted and designed customized

courses for her corporate clients across different industries:
• Banking
• Manufacturing
• Energy
• Education
• Service
• Insurance
• Hospitality

To name some of her clients:
• Tropicana Shared Services
• DHL
• On Semiconductor Malaysia
• DELL Global (Cyberjaya)
• Sony EMCS
• Ambank
• F-Secure
• Kuok Brothers
• Aspiro
• Aeon
• Bank Pembangunan
• BASF
• Petronas Chemicals
• Container Line
• MHTC
• International Medical University
• Petron
• JOS
• CTC Global
• Titan4
• Tokio Marine Insurance
• Mitsui OSK Lines
• MSTS Asia
• UCSI Education

Venue Details

CONCORDE HOTEL KUALA LUMPUR
2 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia,
Phone : +603 2144 2200

https://kualalumpur.concorde hotelsresorts.com/

Contact us

Juliany,
03 2283 6109
juliany@ipa.com.my

Phoebe,
03 2283 6100
phoebe@ipa.com.my

FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my

ADDRESS
A-28-5, 28th Floor, Menara UOA Bangsar,
No.5, Jalan Bangsar Utama 1,
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON

Module 1: Evaluating How You Manage Your Time: How Time Flies – Where has it gone!
Module 2: Frame Your Responsibilities
Module 3: Envision Where You Want to Be
Module 4: Prioritizing and Scheduling
Module 5: Techniques for Controlling How
Time is Used
Module 6: YOU and CHANGE

COURSE OBJECTIVE

Efficient time management is the key to getting the most out of your day.
From managing email to juggling your time on multiple projects – this course on time management will help you reach your goals by learning how to budget your time wisely and effectively. Rethink and Reprioritize on a moment’s notice.

‘Kick Off Procrastination…Improve your Concentration…and Deal with Distractions’.

AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…

Understanding the principles of time management practically.
Managing your time by implementing a framework to achieve goals.
Making decisions about what you do and when.
Proactively scheduling tasks: constructing weekly plans and to-do lists.
Adopting strategies and techniques to handle procrastination & interruptions.
Communicating assertively and politely.

WHO SHOULD ATTEND

Anyone who wants to increase his/her productivity and who wishes to develop more balance and control over his/her time commitments.

METHODOLOGY

Guided share learning to gain personal insight
Practical skills to develop and implement a framework for successful time management.
Practice tools and techniques to make better day- to-day choices about investing your time and achieving your goals.
Strengthen your Positive Mental Attitude to Adapt Positively to Change.

DAY 1

9:00

Activity 1: Race With Time

MODULE 1: EVALUATING HOW YOU MANAGE YOUR TIME: HOW TIME FLIES –
WHERE HAS IT GONE!

Time Robbers!
o Self-Inflicted Time Robbers – Time Robbers Imposed By Others
Take Control Of Your Life Through The Choices You Make
Evaluate Your Current Strengths
o Characterizing Your Personal Style Of Managing Time
o Assessing The Effect Of Your Time Style On Others
o Recognizing Opportunities For Improvement
Gain Control Over Your Time
o Locate And Plug Time Leakages

10.45

MODULE 2: FRAME YOUR RESPONSIBILITIES

Harness The Power Of A Structured Approach To Target Factors That
Adversely Impact Your Time
o Customize The Model To Fit Your Style And Needs
Assess Clarity Of Purpose – Begin With The End In Mind
Mind Map Your Current Situation
Define The Purpose Of Each Of Your Commitments
Weighing The Value Of Current Efforts

Activity 2: Plan-Organize-Systematic for Productivity

1:00

Lunch

2:00

MODULE 3: ENVISION WHERE YOU WANT TO BE

Creating Your Powerful Balance Future: Work And Life
o Develop Your Personal Mission
o Leverage The Power Of Imagination
Set And Develop Challenging Goals
o Create A Sense Of Direction
o Set SMART And WISE Goals
How To Move Toward Your Goals
o Initiate Changes To Your Present Chaos
o Select Steps And Actions

Activity 3: Bake an Ideal Pie & a Real Pie

5:00	End of Day 1

DAY 2

9:00

MODULE 4: PRIORITIZING AND SCHEDULING

Steps To Boost Your Productivity
o Profile Your Prime Time
o Alight Tasks With Your H And L Energy Levels
Identify Your Priorities
o Maximize The Important/Urgent Matrix
o Apply The Pareto Principle For Task Effectiveness
o Cultivate The Habit Of ‘Do It Now’
Build Your Schedule: Plan Your Work – Work Your Plan
o Assign Tasks Into Weekly And Daily Schedule
o Create A ‘Must-To-Do’ List
o Reduce Your Mental Clutter

Exercise: Set Your Priorities

10.45

MODULE 5: TECHNIQUES FOR CONTROLLING HOW TIME IS USED

Overcome Procrastination
o Identify The Root Causes Of Inaction
o Beat The Deadline Stress!
o Reinforce Your PMA
Diffuse The Impact Of Others
o Say ‘No’ Politely: Assert Yourself
Dealing With Information Overload
o Categorize Information For Effective Handling
On Hold And 4-Ds Guideline
o Step Off The Email-Go-Round
o Evaluate Your Information Flow And Retrieval Process

Exercise Draw Up Your Action Plan

1:00

Lunch

2:00	MODULE 6: YOU AND CHANGE Explore & Understand Emotions Experienced During Unwanted ‘Change’ Manage Feelings To Move Forward Positively o Questions To Ask o How To Adapt To ‘Reality’

Review Video: Sarah’s Change

5:00	End of Course