Developing High-Impact Leadership and Management Skills

30-31 Jul, 2025, VE Hotel & Residence

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Learn from the Best

DR ANGELINE ANN SAMUEL
PHD in Behavioural Economics NUS
Bachelor of Software Engineering (Hons), University of Staffordshire
CEO & Founder Of A TECH
Certified Ethical Hacker (CEH)
Computer Hacking Forensic Investigator (CHFI)

 

 

Our consultant is an experienced specialist in professional development and digital marketing. She has been spearheading a global development company, primarily the management consulting wing specializing in providing world class professional development, human capital development and social media marketing solutions. She was involved with ensuring progressive growth of the business through management of its Advisory functions. Currently she is the CEO of a digital marketing firm in Malaysia.

 

Her everyday role entails: strategic planning, managing and leading teams in diverse roles, sales/
marketing/ advisory/ operations management, digital marketing, market expansion strategies, business development initiatives, competitive & market intelligence, determining pricing strategies and control and monitoring of budget/spend of products under the portfolio.

 

Her unique interpretation of online business allows her to travel the globe as a speaker, trainer and
consultant, working with multiple organisations.

 

Her Client’s Include :
• SIRIM , Malaysia
• MATA , Malaysia
• Palace of the Golden Horses, Malaysia
• Royal Chulan, Malaysia
• Bank Islam, Malaysia
• B Braun Malaysia
• Total Worx Asia
• Lafarge Cement
• PETRONAS Malaysia
• Dragon Oil Dubai
• Halliburton
• Zimbabwe Power Corporation
• Canon
• National Bank Of Malawi
• PNG Ports Corporation Limited
• Qatar Petroleum Company
• Qatar Petrochemical Company (QAPCO)
• The Tanzania Institute Of Bankers
• Alinta Energy Sydney, Australia
• Celestica Malaysia Sdn Bhd
• Mozambique Airlines (LAM)
• Base Titanium, Zambia
• Arabian Pipes Co, Saudi Arabia
• Al Abdullatif Manufacturing & Investment Co, Saudi Arabia
• Saudi Aramco, Saudi Arabia
• PNG Ports Corporation Limited
• Vanuatu National Provident Fund
• La’ala Al Kuwait Real Estate Establishment, Kuwait
• Hikma Pharmaceuticals, Jordon
• Jordan Bromine Company Limited
• Al Samer JCI Controls, Saudi Arabia
• Tanga Cement, Tanzania
• Arab Potash Company, Jordan
• Base Titanium, Kenya
• Egyptian Banking Institute
• First Gulf Bank, Abu Dhabi
• Saudi International Trading Company Limited
• Mopani Copper Mines PLC
• Prysmian Cables


 

Venue Details

VE Hotel & Residence
VE Hotel & Residence, Bangsar South City, No. 8, Jalan Kerinchi
Phone : +603 2246 2888

https://www.vehotel.com/

Contact us

Juliany,
03 2283 6109
juliany@ipa.com.my

Phoebe,
03 2283 6100
phoebe@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON
  • SESSION 1: FOUNDATIONS OF LEADERSHIP AND MANAGEMENT
    • Module 1: Understanding Leadership vs. Management
    • Module 2: Effective Communication and Active Listening
    • Module 3: Emotional Intelligence for Leaders
    • Module 4: Decision-Making and Problem-Solving
    • Module 5: Building and Leading High-Performance Teams
  • SESSION 2: ADVANCED LEADERSHIP AND MANAGEMENT PRACTICES
    • Module 1: Strategic Thinking and Visionary Leadership
    • Module 2: Change Management and Adaptability
    • Module 3: Performance Management and Coaching
    • Module 4: Conflict Management and Negotiation
OBJECTIVES

This 2-day Leadership and Management Skills Course is designed to equip Managers, Heads of Departments (HODs), and Executives with essential leadership capabilities and management techniques.

Participants will gain insights into Effective Leadership Styles, Communication, Emotional Intelligence, Strategic Thinking, And Team Management. Through interactive workshops, case studies, and practical exercises, attendees will develop the confidence and competence to lead with vision, manage teams efficiently, and drive organizational success.

AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Understanding Leadership and Management Concepts: Clearly differentiating between leadership and management roles, applying appropriate skills in their respective contexts.
  2. Developing Effective Communication Skills: Mastering verbal and non-verbal communication techniques, active listening, and feedback delivery to foster collaboration and clarity.
  3. Enhancing Emotional Intelligence: Applying Emotional Intelligence principles managing your emotions, understanding others, and building stronger professional relationships.
  4. Making Informed Decisions and Solving Problems: Utilizing structured decision-making models and problem-solving strategies to address challenges effectively.
  5. Leading and Building High-Performance Teams: Recognizing team dynamics, fostering a positive culture, and implementing delegation and conflict resolution strategies to maximize team performance.
  6. Thinking Strategically and Leading with Vision: Formulating clear visions for your teams, aligning team objectives with organizational goals,
    and cultivating a culture of innovation.
  7. Managing Change Effectively: Applying change management frameworks to lead teams through transitions while minimizing resistance.
  8. Implementing Performance Management Techniques: Setting and tracking SMART goals, conducting effective performance reviews, and providing constructive feedback to drive growth.
  9. Resolving Conflicts and Negotiating Successfully: Navigating difficult conversations, mediating conflicts, and negotiating win-win solutions with confidence.
  10. Driving Personal and Professional Growth: Developing personalized leadership growth plans, enhancing time management and resilience, and committing to continuous self-improvement.
WHO SHOULD ATTEND
  • Managers seeking to enhance their leadership and management skills
  • Heads of Departments (HODs) responsible for leading teams and driving performance
  • Executives aspiring to step into leadership roles
  • Team Leaders looking to strengthen their decision- making and problem-solving abilities
  • Professionals who want to build high-performing teams and manage change effectively
METHODOLOGY
  • Interactive presentations
  • Group discussions
  • Case studies and simulations
  • Role-playing activities
  • Self-assessments and reflections
  • Practical exercises
DAY 1
 

SESSION 1: FOUNDATIONS OF LEADERSHIP AND MANAGEMENT

9:00

MODULE 1: UNDERSTANDING LEADERSHIP VS. MANAGEMENT

  • Key differences between leadership and management
  • Characteristics of successful leaders and managers
  • Identifying your leadership style
  • Situational leadership model
  • Self-assessment exercise
10.45

MODULE 2: EFFECTIVE COMMUNICATION AND ACTIVE LISTENING

  • The importance of clear communication in leadership
  • Barriers to effective communication
  • Active listening techniques
  • Non-verbal communication
  • Giving and receiving feedback
12.00

MODULE 3: EMOTIONAL INTELLIGENCE FOR LEADERS

  • Understanding Emotional Intelligence (EQ)
  • The five components of EQ
  • Developing self-awareness and self- regulation
  • Empathy and social skills in leadership
1:00 Lunch
2:00

MODULE 4: DECISION-MAKING AND PROBLEM-SOLVING

  • Decision-making frameworks and techniques
  • Problem-solving approaches for leaders
  • Risk assessment and mitigation strategies
  • Critical thinking and analytical skills
  • Group activities and role-playing


3:45

MODULE 5: BUILDING AND LEADING HIGH- PERFORMANCE TEAMS

  • Characteristics of high-performing teams
  • Stages of team development (Tuckman’s model)
  • Effective delegation and empowerment
  • Conflict resolution and team motivation

5:00 End of Day 1
DAY 2
 

SESSION 2: ADVANCED LEADERSHIP AND MANAGEMENT PRACTICES

9:00

MODULE 1: STRATEGIC THINKING AND VISIONARY LEADERSHIP

  • Developing a leadership vision
  • Strategic thinking and planning
  • Aligning team goals with organizational objectives
  • Creating a culture of innovation
10.45

MODULE 2: CHANGE MANAGEMENT AND ADAPTABILITY

  • Understanding the change process
  • Managing resistance to change
  • Leading teams through transitions
  • Communication during change
1:00 Lunch
2:00

MODULE 3: PERFORMANCE MANAGEMENT AND COACHING

  • Setting SMART goals and KPIs
  • Providing constructive feedback
  • Conducting performance reviews
  • Coaching and mentoring techniques
3:45

MODULE 4: CONFLICT MANAGEMENT AND NEGOTIATION

  • Identifying sources of conflict
  • Conflict resolution strategies
  • Effective negotiation skills
  • Managing difficult conversations
5:00 End of Course