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SMART THINKING In PROBLEM SOLVING And DECISION MAKING

29-30 Sep, 2025, CONCORDE HOTEL KUALA LUMPUR

IPA Training is Registered with

Venue Details

CONCORDE HOTEL KUALA LUMPUR
2 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia,

https://kualalumpur.concorde hotelsresorts.com/


Phone : 03 2144 2200

Contact us

FOR COURSE DETAILS

Juliany,

Office: 03 2283 6109

Mobile: +60 122281247

juliany@ipa.com.my

Phoebe,

Office: 03 2283 6100

Mobile: +60 193637822

phoebe@ipa.com.my

Bee Teng,

Office: 03 2282 6112

Mobile: +60 172566121

beeteng@ipa.com.my

FOR CUSTOMISED IN-HOUSE TRAINING

ADDRESS

A-28-5, 28th Floor, Menara UOA Bangsar,
No.5, Jalan Bangsar Utama 1,
59000 Kuala Lumpur

FOCUSING ON
  • Foundation Of Smart Thinking
  • How The Mind Works For You
  • Deep Levels Of Thinking
  • Where Is Your Problem-Solving Talent Hidden
  • Six Thinking Hats Method
  • Important Thinking Skills For Problem Solving
  • Why It’s Difficult To Manage Emotions
  • Creating Progressive Mindset
OBJECTIVES

Thinking Skills are the most important techniques when it involves problem solving and decision making at work.

Creative thinking techniques are used to look at the issue from different creative angles, using the right tools to assess it and develop a plan. The focus on creativity and innovation is important because most problems might require approaches that have never been created or tried before.

By applying different types of thinking skills, employees can evaluate information objectively, consider multiple perspectives, and analyse complex situations more effectively.

It enables them to identify underlying assumptions, uncover biases, and assess the credibility and relevance of data and evidence.

AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Learning how to find long term solutions for problems.
  2. Staying focus on what matters.
  3. Being mindful of your actions.
  4. Improving your decision making skills.
  5. Increasing your problem solving ability.
  6. Mastering how to increase your deeper levels of thinking abilities.
WHO SHOULD ATTEND
Suitable For All Levels Of Staff
METHODOLOGY

This is a highly practical course with many hands-on activities to allow participants to experience what they learn immediately. Some of the methodologies used are:

  • Problem Analysis
  • Case Study
  • Role Play
  • Games
  • Group Discussion
  • Interactive Lectures
DAY 1
9:00

FOUNDATION OF SMART THINKING

  • The Software and Hardware of Thinking
  • The Healthy Brain Waves
  • Best Food for Brain
10.45

HOW THE MIND WORKS FOR YOU

  • The Logical and Emotional Mind
  • Differentiate Assumption, Perception and Truth
  • Key Components: Attention, Focus and Flow
1:00 Lunch
2:00

DEEP LEVELS OF THINKING

  • Primary and Secondary Thoughts
  • Focusing on Deeper Level of Thinking Skills
  • Different Sets of Thinking Styles
3:45

WHERE IS YOUR PROBLEM-SOLVING TALENT HIDDEN

  • 3 Spere of Mind
  • How to Tap Your Subconscious Mind?
  • In-Depth Problem-Solving Skills
5:00 End of Day 1
DAY 2
9:00

SIX THINKING HATS METHOD

  • Understanding Coloured Hats
  • Hats for Improving Performance
  • Applying In Different Problem-Solving Scenarios
10.45

IMPORTANT THINKING SKILLS FOR PROBLEM SOLVING

  • Myth about Critical and Creative Thinking
  • How to Rationalize Facts When Solving Problem
  • Exactly When to Apply Critical Thinking?
1:00 Lunch
2:00

WHY IT’S DIFFICULT TO MANAGE EMOTIONS

  • Limbic and Cortex Region of the Brain
  • Nero Plasticity and Re-wiring the Neural pathways
  • Find Related Data and Prove
3:45

CREATING PROGRESSIVE MINDSET

  • Group Presentation
  • Identifying Action Plan
  • Setting Timeline for Action
5:00 End of Course