THE POWER OF LEADERSHIP COMMUNICATION

09-10 Feb, 2026, Concorde Hotel Kuala Lumpur

Register Now
PDF Brochure

IPA Training is Registered with

Learn from the Best

DR ANGELINE ANN SAMUEL
PHD in Behavioural Economics NUS
Bachelor of Software Engineering (Hons), University of
Staffordshire
CEO & Founder Of A TECH
Certified Ethical Hacker (CEH)
Computer Hacking Forensic Investigator (CHFI)

 

Our consultant is an experienced specialist in professional development and digital marketing. She has been spearheading a global development company, primarily the management consulting wing specializing in providing world class professional development, human capital development and social media marketing solutions. She was involved with ensuring progressive growth of the business through management of its Advisory functions. Currently she is the CEO of a digital marketing firm in Malaysia.

 

Her everyday role entails: strategic planning, managing and leading teams in diverse roles, sales/ marketing/ advisory/ operations management, digital marketing, market expansion strategies, business development initiatives, competitive & market intelligence, determining pricing strategies and control and monitoring of budget/spend of products under the
portfolio.

 

Her unique interpretation of online business allows her to travel the globe as a speaker, trainer and
consultant, working with multiple organisations.

 

Her Client’s Include :
• SIRIM , Malaysia
• MATA , Malaysia
• Palace of the Golden Horses, Malaysia
• Royal Chulan, Malaysia
• Bank Islam, Malaysia
• B Braun Malaysia
• Total Worx Asia
• Lafarge Cement
• PETRONAS Malaysia
• Dragon Oil Dubai
• Halliburton
• Zimbabwe Power Corporation
• Canon
• National Bank Of Malawi
• PNG Ports Corporation Limited
• Qatar Petroleum Company
• Qatar Petrochemical Company (QAPCO)
• The Tanzania Institute Of Bankers
• Alinta Energy Sydney, Australia
• Celestica Malaysia Sdn Bhd
• Mozambique Airlines (LAM)
• Base Titanium, Zambia
• Arabian Pipes Co, Saudi Arabia
• Al Abdullatif Manufacturing & Investment Co, Saudi Arabia
• Saudi Aramco, Saudi Arabia
• PNG Ports Corporation Limited
• Vanuatu National Provident Fund
• La’ala Al Kuwait Real Estate Establishment, Kuwait
• Hikma Pharmaceuticals, Jordon
• Jordan Bromine Company Limited
• Al Samer JCI Controls, Saudi Arabia
• Tanga Cement, Tanzania
• Arab Potash Company, Jordan
• Base Titanium, Kenya
• Egyptian Banking Institute
• First Gulf Bank, Abu Dhabi
• Saudi International Trading Company Limited
• Mopani Copper Mines PLC
• Prysmian Cables

 

Venue Details

Concorde Hotel Kuala Lumpur
2 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia,
Phone : 03 2144 2200

https://kualalumpur.concorde hotelsresorts.com/

Contact us

Juliany,
03 2283 6109
juliany@ipa.com.my

Phoebe,
03 2283 6100
phoebe@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON

Session 1: FOUNDATIONS OF POWERFUL LEADERSHIP
COMMUNICATION
• Module 1: The Leadership Communication Mindset
• Module 2: Communicating with Clarity & Confidence
• Module 3: Emotional Intelligence in Communication
• Module 4: Building Trust Through Authentic Communication

Session 2: INFLUENCE, PERSUASION & HIGH-STAKES
COMMUNICATION
• Module 5: The Art of Persuasive Leadership
• Module 6: Stakeholder & Cross-Functional Communication
• Module 7: Conflict & Crisis Communication Skills
• Module 8: Executive Presence & Powerful Delivery
OBJECTIVES

This 2-day course is designed to transform leaders into Powerful Communicators capable of inspiring action, building trust, and driving high-performance teams.

You will learn the psychology of communication, the art of strategic messaging, and the techniques of influence used by impactful leaders. Through practical frameworks, real-life scenarios, and hands-on exercises, leaders learn how to communicate with clarity, confidence, emotional intelligence, and persuasion—whether they are speaking to their teams, customers, stakeholders, or board members.

By the end of the course, you will be able to lead conversations that shift mindsets, align teams, resolve conflicts, and move people toward strategic goals.


AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Communicating with clarity, confidence, and authority.
  2. Understanding and applying the mindset of an influential leader.
  3. Recognizing communication blind spots and correcting them.
  4. Reading verbal and non-verbal cues to understand people better.
  5. Using Emotional Intelligence to strengthen relationships.
  6. Structuring messages that reduce confusion and increase alignment.
  7. Delivering difficult messages calmly and effectively.
  8. Persuading teams and stakeholders using proven influence frameworks.
  9. Communicating with impact in high-stakes situations.
  10. Creating psychological safety through communication.
  11. Managing conflict and tension with strategic language.
  12. Crafting messages that motivate action and build buy-in.
  13. Demonstrating executive presence in conversations and presentations.
  14. Tailoring communication style to different audience types.
  15. Designing and delivering leadership messages with confidence.

WHO SHOULD ATTEND
  • Team Leaders & Supervisors
  • Managers & Senior Managers
  • Department Heads
  • Aspiring Leaders & High-Potential Staff
  • HR & L&D Professionals
  • Client-Facing Executives
  • Anyone responsible for influencing people or decision-making
METHODOLOGY
The Active Learning Activities will include:
• Hands-On Exercises
• Group Discussions
• Case Studies
• Workshops
• Interactive Storytelling
DAY 1
 

Session 1: FOUNDATIONS OF POWERFUL LEADERSHIP COMMUNICATION

9:00

Module 1: The Leadership Communication Mindset

  • What makes communication “leadership-level”
  • Influence vs authority: leading without force
  • Understanding your default communication style
  • Identifying blind spots in leadership communication

10.45

Module 2: Communicating with Clarity & Confidence

  • Structuring your message for maximum clarity
  • The 9-second rule: capturing attention fast
  • Using data + emotion for balanced leadership messaging
  • Avoiding ambiguity, confusion & misinterpretation
1:00 Lunch
2:00

Module 3: Emotional Intelligence in Communication

  • Reading emotions & responding tactfully
  • Building psychological safety through language
  • Managing emotional triggers (yours and others)
  • Leading difficult conversations with calm authority
3:45

Module 4: Building Trust Through Authentic Communication

  • Transparency, honesty, and vulnerability
  • Aligning words, tone, and body language
  • Establishing credibility and reliability
  • Communication that strengthens team culture
5:00 End of Day 1
DAY 2
 

Session 2: INFLUENCE, PERSUASION & HIGH- STAKES COMMUNICATION

9:00

Module 5: The Art of Persuasive Leadership

  • Persuasion models used by great leaders
  • Crafting messages that motivate action
  • Language patterns that influence decisions
  • Turning resistance into buy-in
10.45

Module 6: Stakeholder & Cross- Functional Communication

  • Communicating with board, clients, and senior leadership
  • Tailoring your message for different audience types
  • Framing discussions for alignment
  • Communicating complex ideas simply
1:00 Lunch
2:00

Module 7: Conflict & Crisis Communication Skills

  • Staying calm under pressure
  • Defusing tension
  • Navigating defensiveness
  • Using verbal strategies to bring people back to logic
3:45

Module 8: Executive Presence & Powerful Delivery

  • Voice, tone, posture, and authority
  • Commanding a room without dominating it
  • The 4-part leadership message structure
  • Final practice: 3-minute leadership talk
5:00 End of Course