ESSENTIAL LEADERSHIP SKILLS: Leading & Managing a Team

05-06 Aug, 2026, Wyndham Grand Bangsar Kuala Lumpur

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Learn from the Best

Mr. Andrew Cheah has been a trainer and management consultant since 1991, specializing in the areas of Strategic Thinking, Leadership Transformation, Lean, QC Tools, VSM, Procurement & Inventory Management, negotiation, 8D Problem Solving, performance management, productivity improvement, behavioral change, and Critical & Creative Thinking. Andrew has trained clients from such diverse industries (see list below) as banking, insurance, hospitality, sales and distribution, manufacturing, food, property development, government/public services, and higher education. Being tri-lingual (English, Mandarin, and Malay Languages), and has extensive regional exposure in Singapore, United Arab Emirates, Malaysia, Hong Kong, China, Thailand, Indonesia and Vietnam. In addition to training, Andrew has guided and provided consulting services to clients, leading to one of them winning the prestigious Malaysian National Productivity Award (1999) presented by the 2-time Malaysian Prime Minister, Tun Dr. Mahathir. The award is for productivity enhancement through many areas such as continuous improvement, cost and waste reduction.

 

In addition to writing articles for the premier English newspaper in Singapore (the Straits Times), Andrew has been invited to speak at events such as International Conference on Best Practices, which was graced by senior officials from the Ministry of International Trade and Industry (MITI), sharing the stage with Professor Michael Gregory of the University of Cambridge, Mr. Dieter Heyl (2007 Vice President of Mercedes Benz Malaysia), and Dr Marcus Chao, President of Lean China Enterprise Inc.

 

Andrew has an MBA degree qualification from the University of Portsmouth, UK. At the professional level, Andrew has certifications in: Blue Ocean Leadership Masterclass, Leading Dimensions Profiling (LDP), REACH Profiling, and ISO9000 assessor. His experience in international consultancy has also earned him a membership with the Association of Productivity Specialist (New York).

 

A few Sample List of Andrew’s Clients by Industries/Sectors

Government/Agencies of Government/Public Concessionaires /Non-Profit

  • Abu Dhabi Interior Ministry, United Arab Emirates
  • Agency for Science, Technology and Research (A*STAR) Singapore
  • Agricultural Credit Policy Council (Philippines)
  • Air Selangor
  • Alam Flora
  • Attorney General’s Chambers (AGC Singapore)
  • Felda
  • Housing Development Board (Maldives)
  • Infocomm Development Authority of Singapore
  • Institute of Public Administration (Saudi Arabia)

Hotel/Restaurants/Clubs/Leisure

  • Club Med
  • Fraser Hospitality Management
  • Hard Rock Café Singapore
  • Holiday Inn

Banking/Financial Institutions/Insurance

  • AIA Singapore
  • Alliance Bank
  • AmBank Malaysia
  • Assicurazioni Generali S.P.A. (Hong Kong & China)
  • Aviva Singapore
  • Bangkok Bank
  • Bank Negara Malaysia

Hospital/Medical

  • • Adventist Hospital • Al-Gharbia Hospital • B. Braun Medical Industries • Bright Vision Hospital • Changi General Hospital • Charles River Endotoxin & Microbial Detection Singapore • Hoya Surgical Optics (USA, Europe, Japan & Singapore)

Oil & Gas

  • AET Tankers PL
  • AsiaFlex/Technip Group
  • Brunei Gas Carriers
  • BP Castrol Lubricants
  • CNOOC Iraq Limited (China National Offshore Oil Corporation)

 

Venue Details

Wyndham Grand Bangsar Kuala Lumpur
No 1, Jalan Pantai Jaya Tower 3, 59200 Kuala Lumpur,

https://wyndhamgrand bangsarkl.com.my/



Phone : 03-2298 1888

Contact us

Juliany,

Office: 03 2283 6109

Mobile: +60 122281247

juliany@ipa.com.my

Phoebe,

Office: 03 2283 6100

Mobile: +60 193637822

phoebe@ipa.com.my

Bee Teng,

Office: 03 2282 6112

Mobile: +60 172566121

beeteng@ipa.com.my

FOR CUSTOMISED IN-HOUSE TRAINING

Jane,

Office: 03 2283 6101

Mobile: +60 129418251

Jane@ipa.com.my

ADDRESS
A-28-5, 28th Floor, Menara UOA Bangsar,
No.5, Jalan Bangsar Utama 1,
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON
  • Leadership In The Context Of Teams
  • Team Communication
  • Giving Directions To Teams
  • Motivating, Encouraging, Engaging Your Teams
  • Risk Management (RM) With Teams
  • Time Management With Your Teams
  • Managing Difficult People Amongst Team Members
  • Team Skills
INTRODUCTION

There is one certainty in any organization: change or be changed. At the forefront of this, the first line of defense is a group of people in your organization who must be good in the basics – managerial skills. These people may not necessarily be managers only; they can be anyone who has subordinates or who needs to work with a group of people (e.g. in a project).

 

The top management sets the vision, and they depend on people who are efficient in the execution. It is always at the execution point that differentiates between the good and bad consequences, outstanding results or a complete disaster.

AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Understanding the Role of Leadership & Management within the Organization.
  2. Improving Overall Performance Through Effective & Positive Confrontation.
  3. Being more Confident in Practicing Leadership.
  4. Motivating People Better. 5. Enhancing and Improving Leadership Skills.
  5. Upgrading Communication Skills.
  6. Increasing Team Skills. 8. Achieving Better Overall Results.
WHO SHOULD ATTEND
This is intended for all Supervisors, Executives, Managers, Heads of Department, Project Managers and all those who need to Lead/Manage Teams.
LEARNING APPROACH
The course will be delivered through a combination of Metaphoric and Learning-By-Doing approach, whereas the participants will go through various simulation scenarios which interact with the subject itself. At each stage, the participants will need to exercise the techniques that have been taught and practice them to self-develop their level of skills.
DAY 1
9:00

LEADERSHIP IN THE CONTEXT OF TEAMS

  • What Is Leadership And Why Is It Important?
  • Delivering Results! - Big Picture: The 6 Alphabets
  • Day To Day Picture: Leadership Approaches/ Styles
  • Case Exercise On Leadership - Guidelines To Application
10.45

TEAM COMMUNICATION

  • Introductory Exercise: “Dream Of A King”
  • Definition And Example
  • Common Pitfalls Of Poor Communication
  • Tool On How To Avoid Them
1:00 Lunch
2:00

GIVING DIRECTIONS TO TEAMS

  • How To Provide Effective Directions, Instructions Or SOP Etc.
  • The SMART Approach
  • Feedback Skills In Team - Workshop
3:45

MOTIVATING, ENCOURAGING, ENGAGING YOUR TEAMS

  • Survey: What Do People Want?
  • Why Do Some People Prefer To Keep Quiet?
  • Definition - How To Manage Motivation
5:00 End of Day 1
DAY 2
9:00

RISK MANAGEMENT (RM) WITH TEAMS

  • Cases To Discuss, Comment
  • The Risk Assessment Steps: Identify, Quantify, Manage
  • Workshop
10.45

TIME MANAGEMENT WITH YOUR TEAM

  • How To Be Productive Compared To Others
  • Case Discussion On Prioritization
  • Converting Urgency To Preventive Contingency
1:00 Lunch
2:00

MANAGING DIFFICULT PEOPLE AMONGST TEAM MEMBERS

  • Why Do People Behave The Way They Do?
  • Relationship Between Attitude And Behavior
  • Tactical Handling Of People - Role Play
3:45

TEAM SKILLS

  • Alignment Of Team
  • Cases
  • Belbin 9 Team Roles
  • Workshop
4:30 SUMMARY
5:00 End of Course