In-house: | Face to Face:

Workplace AI Mastery

18 Dec, 2026, Concorde Hotel Kuala Lumpur

IPA Training is Registered with

Learn from the Best

Kelvin Ng

25 years teaching experience

 

Kelvin Ng is a dynamic, fun-loving corporate trainer who brings a touch of magic to every session. With over 25 years of experience, his training is nothing short of a WOW experience. Kelvin is passionate about helping people unlock the full potential of Microsoft Office applications, teaching them the right techniques to boost workplace productivity and efficiency.

 

As a Microsoft Office Automation Consultant, Kelvin specializes in creating customized Office Templates that streamline workflows and optimize business processes. His extensive expertise spans across classroom training, virtual learning, office automation, and graphic design, making him the go-to expert for anyone looking to elevate their skills.

 

Certified as a Microsoft Office 2019/O365 Expert & Associate, Microsoft Office 2016 Master Specialist, and Microsoft Certified Trainer, Kelvin also holds Adobe Certified Expert (ACE), Certified Virtual LearnCaster Facilitator, GTF Certified Online Trainer, and eSpeaker Certified Virtual Presenter distinctions. He’s worked with top companies around the globe, including INTEL Penang, Jabil, Baiduri Bank Brunei, Maybank, Petronas, Huawei, Standard Chartered, and many more across Malaysia, Brunei, Singapore, New Zealand, Papua New Guinea, India, and the USA.

 

Kelvin’s fun, engaging, and easy-to-learn modules have helped clients boost their productivity by at least 35%. Whether it’s creating clearer reports, communicating complex data for critical decision-making, or designing impactful presentations, Kelvin’s approach makes mastering Microsoft Office feel like a breeze. With the right support and a little practice, you’ll soon be the Microsoft Office Hero in your workplace!

Venue Details

Concorde Hotel Kuala Lumpur
2 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia,

https://kualalumpur.concorde hotelsresorts.com/


Phone : 03 2144 2200

Contact us

FOR COURSE DETAILS

Juliany,

Office: 03 2283 6109

Mobile: +60 122281247

juliany@ipa.com.my

Phoebe,

Office: 03 2283 6100

Mobile: +60 193637822

phoebe@ipa.com.my

Bee Teng,

Office: 03 2282 6112

Mobile: +60 172566121

beeteng@ipa.com.my

FOR CUSTOMISED IN-HOUSE TRAINING

ADDRESS

A-28-5, 28th Floor, Menara UOA Bangsar,
No.5, Jalan Bangsar Utama 1,
59000 Kuala Lumpur

FOCUSING ON
  • Module 1: AI Launchpad — Building Confidence for Everyday Work
  • Module 2: Prompt Power Studio — Getting Better Results from AI
  • Module 3: Communication Accelerator — Write, Summarise and Respond
  • Module 4: Decision Support Lab — From Information to Action
  • Module 5: Document & Productivity Studio — Build Useful Workflows
  • Module 6: My AI Work OS — Make AI Part of Your Routine
OBJECTIVE
Being able to build confident, safe and practical day-to-day AI usage at work—writing, summarising, planning and analysing—without losing accuracy or confidentiality.
AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Explain what AI can and cannot do, and where it commonly fails.
  2. Use a repeatable prompt structure to produce more reliable outputs.
  3. Turn messy emails, notes and documents into clear workplace deliverables.
  4. Create personal AI standard operating procedures (SOPs) for recurring tasks.
  5. Apply basic safeguards for privacy, red flags and verification.
WHO SHOULD ATTEND
Professionals across functions, including Managers, Executives and Administrative staff, who want immediate productivity gains.
METHODOLOGY
  • Instructor Led
  • Demonstration
  • Activity based
COURSE CONTENT
9:00

MODULE 1: AI LAUNCHPAD — BUILDING CONFIDENCE FOR EVERYDAY WORK

  • Understanding what AI can and cannot do
  • Exploring workplace use cases across different job functions
  • Recognising common AI limitations and mistakes
  • Identifying personal tasks where AI can help
9:30

MODULE 2: PROMPT POWER STUDIO — GETTING BETTER RESULTS FROM AI

  • Using a repeatable prompt structure: role, task, context, format and criteria
  • Turning vague instructions into clear prompts
  • Refining outputs through follow-up prompts and iteration
  • Creating reusable prompt templates for common tasks
10.45

MODULE 3: COMMUNICATION ACCELERATOR — WRITE, SUMMARISE AND RESPOND

  • Drafting professional emails and adjusting tone
  • Organising multiple messages into replies and next actions
  • Turning rough notes into meeting agendas and minutes
  • Summarising information and preparing action trackers
1:00 Lunch
2:00

MODULE 4: DECISION SUPPORT LAB — FROM INFORMATION TO ACTION

  • Turning brain-dumps and scattered ideas into structured plans
  • Comparing options using pros and cons
  • Preparing checklists and identifying potential risks
  • Producing a concise decision brief
3:00

MODULE 5: DOCUMENT & PRODUCTIVITY STUDIO — BUILD USEFUL WORKFLOWS

  • Drafting step-by-step standard operating procedures (SOPs)
  • Preparing policy and frequently asked questions (FAQ) drafts
  • Extracting information into structured tables
  • Applying simple analysis and checking assumptions, sources and sensitive information
3:45

MODULE 6: MY AI WORK OS — MAKE AI PART OF YOUR ROUTINE

  • Selecting recurring tasks for a personal AI workflow
  • Organising reusable prompts and simple AI SOPs
  • Reviewing outputs with peers and applying verification checks
  • Creating a personal AI playbook and next- step action plan
5:00 End of Course