Enhancing Employee Effectiveness for Improved “Work from Home” Performance

17-18 Jun, 2020, Virtual Classroom Training

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Learn from the Best

Ms K. Yasotha, an experienced corporate trainer in the areas of business communication, personal development, leadership, customer service, public speaking as well as writing skills, has more than 16 years of experience in the education and training industry. She has trained participants from various leading institutes and multinational organizations in Malaysia, Singapore, Indonesia and Vietnam. Her participants comprise officers, support staff, secretaries, executives and managers from numerous corporate sectors.

 

Having been the Customer Relations Manager for an international organization, she imparts the essential skills and knowledge that are pertinent to ensure the highest quality of service to internal and external customers while maintaining professional business etiquette. In addition, she has also published course books entitled “Easy English / Working English” for the National Productivity Board (NPB) of Singapore.

 

Ms K.Yasotha, who is on a personal mission to educate and empower individuals with the necessary knowledge in order to achieve personal and organizational goals, is well-known for her practical, dynamic and lively sessions. She achieves her objectives and mission through challenging interactive sessions, thus consistently receiving excellent feedback from her participants.

 

Among the organizations that she has conducted in-house training for are Sony Video, ACCA, Mayban Assurance, AE Technology, Bank Pertanian, KLMF, SP Setia, BDO Binder, GEP Associates, Great Eastern,, MCIS, Bax Global, Morrison, Zaid Ibrahim & Co., Kobe Precision Technology, Malaysian National Reinsurance Bhd, BASF Petronas Chemicals, Morrison, Penang Port Authority, Multimedia University, Tenaga Nasional Bhd, Yamaha , Soritsu Sdn Bhd, Mattel , Komag, Kobe, B Braun, Transocean, Antah Schindler, Sysmex, Skynet, Syarikat Maluri, Automotive Centre of Excellence, Atos Origin, Westport, Proton, CIMA, Schlumberger, Astro, Visiber, Efogen, RHB , UOA, OUB, Interflour, Hong Leong, Securities Commission, CPA,MIA, Bank Islam, Celcom, Forlife , Malaysian Institute of Arts…

 

Ms Yasotha, who is a PSMB certified trainer and a certified NLP practitioner, holds a Cert in TESL, B.A. (Hons) in English and M.Sc. in Corporate Communication a regular basis.

Venue Details

Virtual Classroom Training

Contact us

Juliany,
03 2283 6109
juliany@ipa.com.my

Phoebe,
03 2283 6100
phoebe@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON
  • Module 1: Adapting to the Current Working Style
  • Module 2: Developing Successful “Work from Home” Habits
  • Module 3: Inculcating Positive Attitudes and Work Behaviour
INTRODUCTION

An improved work attitude is of extreme importance if individuals have the intention to enhance their productivity and their career while working from home. This course enables individuals to look within themselves and adapt to changes that would transform them into productive individuals with a shift of working style.

AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Understanding and adapting to the shift in working style.
  2. Enhancing professionalism in the approach of executing job responsibilities.
  3. Communicating effectively using the available gadgets and tools.
  4. Maintaining positive relationships with superiors, colleagues and subordinates.
  5. Practicing positive and professional work from home attitudes
WHO SHOULD ATTEND
  • Executives
  • Administrative Staffs
  • Clerical Personnel
  • Personnel who is mostly working from home
METHODOLOGY

This course will utilize a combination of lectures, discussions, practice sessions and group discussions

DAY 1
2.00

Module 1: ADAPTING TO THE CURRENT WORKING STYLE

  • Understand the importance of adapting to change
  • Moving from comfort zone to the challenge zone to embrace the working style change
  • Replacing limiting beliefs with empowering beliefs
  • Adapting to the new normal of working from home
3:45

Module 2: DEVELOPING SUCCESSFUL “WORK FROM HOME” HABITS

  • Getting started with location and ergonomics
  • Organizing and scheduling effectively
  • Developing a workable and productive routine
  • Connecting with colleagues through effective communication
  • Enhancing your digital skills to overcome shortcomings
  • Staying mentally healthy and focused while working from home
5.30 End of Day 1
DAY 2
2:00

Module 3: INCULCATING POSITIVE ATTITUDES AND WORK BEHAVIOUR

  • Displaying initiative, tenacity and commitment to work tasks
  • Demonstrating ownership and accountability for enhanced results
  • Changing the reactive habit to the proactive work habit
  • Practicing impression management for positive feedback
3.45

Cont. Module 3: INCULCATING POSITIVE ATTITUDES AND WORK BEHAVIOUR

  • Maintaining healthy relationships with managers and colleagues
  • Handling and negotiating office workload with tactful communication
  • Group activities
5.30

End of Course