Effective Document Control & Records Management
21-22 Dec, 2020, Webinar Classroom Training
IPA Training is Registered with
Learn from the Best
SINTHANA has over 20 years of work experience with retailing, multinational manufacturing company, and hotel industry. Her experience in quality assurance, human resource management, hospitality and administrative skills has given her the opportunity to realize her passion that is developing human potential. She trains all levels of employees including upper management.She develops training manuals in English and Bahasa Malaysia language and conducts many soft skills programs with particular interests in customer service, business writing, communication, supervisory, office management and language. Her role encompass identify training needs, design contents and conduct training to fit customers’ requirements. She also assesses effectiveness of programs at site.
She aims to develop positive attitude and increase staff core competencies in each of her program.
She introduces a lot of self-reflection and interactions in her lively programs, and her approach stresses on key points, which is reinforced through role-plays and presentations. She conducts her sessions in English and/or Bahasa Malaysia language. Sinthana In-house programs clients include; Exxon Mobil, MMC Oil and Gas Sdn Bhd, Northgate Arinso, IBM, Siemens, Hewlett Packard, Panasonic, Pembangunan Sumber Manusia Berhad (HRDF), TUDM (Tentera Udara DiRaja Malaysia), Jabatan Perkhidmatan Awam, Putrajaya, Construction Industry Development Berhad, Maju Holdings Berhad, L’oreal, DHL, Bank Negara, RHB Bank, I-Perintis Sdn Bhd, Infineon, Proton Casting Sdn Bhd, Sumirubber, Rohas Euco Industries, Elektrisola, Westports, Safeguards, Spansion, Telekom, Universiti Tenaga Nasional, Philip Morris, Pioneer, Hertz, Finisar, Celestica, Scope, SCICOM Academy, Tanjong PLC, eHomemakers (Non-Governmental Organization), Malaysia Airports (Niaga) Sdn Bhd, Ford, Mazda, Sanyo Sdn Bhd, Ferringhi Beach Hotel etc.
Venue Details
Webinar Classroom Training
Contact us
Juliany,
03 2283 6109
juliany@ipa.com.my
Phoebe,
03 2283 6100
phoebe@ipa.com.my
FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my
ADDRESS
A-28-5, 28th Floor, Menara UOA Bangsar,
No.5, Jalan Bangsar Utama 1,
59000 Kuala Lumpur
www.ipa.com.my
FOCUSING ON |
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AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB… |
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WHO SHOULD ATTEND |
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METHODOLOGY |
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Slide share, lecture, brainstorm and discussion |
INTRODUCTION & RATIONAL |
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What is document control and why do we need it ?
Document control is all to do with transferring information between relevant parties. We need to ensure that the information reaches end user is correct. Therefore these documents must be controlled to make sure the information contained are correct.
Document control in the context of records management will be the efficient and effective way of controlling and managing the records and files of an organization throughout their life span right from the time they were created until they are disposed. Proper records procedures and guidelines will ensure the proper control, well organized and managed, accurately and reliably. This will enable the organisation to retrieve them fast and efficiently.
Today in business very often we have to depend very much on information and documents. All documents, correspondence with clients, financial records, etc must be controlled and well kept.
Usually problems highlighted were, difficulty to retrieve documents, no knowledge under which folders the documents were filed, to control the filing of documents, how to name the folders etc.
Therefore, the staff handling company’s records need to have knowledge on controlling the various stages of records management so that documents are well controlled, organized and are able to track them as and when they are needed.
Hence, this course is essential and useful particularly to those who are handling records. |
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