The Best Practices In Organising & Managing Office Records and Files
14 Dec, 2023, Melia Kuala Lumpur
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Learn from the Best
SINTHANA has over 20 years of work experience with retailing, multinational manufacturing company, and hotel industry. Her experience in quality assurance, human resource management, hospitality and administrative skills has given her the opportunity to realize her passion that is developing human potential. She trains all levels of employees including upper management.
She develops training manuals in English and Bahasa Malaysia language and conducts many soft skills programs with particular interests in customer service, business writing, communication, supervisory, office management and language. Her role encompass identify training needs, design contents and conduct training to fit customers’ requirements. She also assesses effectiveness of programs at site.
She aims to develop positive attitude and increase staff core competencies in each of her program.
She introduces a lot of self-reflection and interactions in her lively programs, and her approach stresses on key points, which is reinforced through role-plays and presentations. She conducts her sessions in English and/or Bahasa Malaysia language.
Sinthana In-house programs clients include; Exxon Mobil, MMC Oil and Gas Sdn Bhd, Northgate Arinso, IBM, Siemens, Hewlett Packard, Panasonic, Pembangunan Sumber Manusia Berhad (HRDF), TUDM (Tentera Udara DiRaja Malaysia), Jabatan Perkhidmatan Awam, Putrajaya, Construction Industry Development Berhad, Maju Holdings Berhad, L’oreal, DHL, Bank Negara, RHB Bank, I-Perintis Sdn Bhd, Infineon, Proton Casting Sdn Bhd, Sumirubber, Rohas Euco Industries, Elektrisola, Westports, Safeguards, Spansion, Telekom, Universiti Tenaga Nasional, Philip Morris, Pioneer, Hertz, Finisar, Celestica, Scope, SCICOM Academy, Tanjong PLC, eHomemakers (Non-Governmental Organization), Malaysia Airports (Niaga) Sdn Bhd, Ford, Mazda, Sanyo Sdn Bhd, Ferringhi Beach Hotel etc.
Venue Details
Melia Kuala Lumpur
16 Jalan Imbi,
55100 Kuala Lumpur,
- 55100
Phone : (603) 2785 2828
https://www.melia.com/en/hotels /malaysia/kuala-lumpur/melia-kuala-lumpur
Contact us
Juliany,
03 2283 6109
juliany@ipa.com.my
Phoebe,
03 2283 6100
phoebe@ipa.com.my
FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my
ADDRESS
A-28-5, 28th Floor, Menara UOA Bangsar,
No.5, Jalan Bangsar Utama 1,
59000 Kuala Lumpur
www.ipa.com.my
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INTRODUCTION |
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Records Management is an efficient and effective way of controlling and managing records and files throughout their life span right from creation to disposal. It ensures records are well organized, accurate, reliable and we are able to retrieve them fast and efficiently.
Today in business very often we have to depend very much on information and documents. All correspondences with clients, financial records, in particular must be very well kept in files.
Usually, problems highlighted are: difficult to locate and retrieve documents, no knowledge under which files the documents are filed, ways to file documents, labeling and naming the folders, etc.
Staff who are handling company records need to have the knowledge on good filing system so that documents are well organized and easy to track. |
AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB… |
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WHO SHOULD ATTEND |
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