The Best Method of Writing Minutes of Meeting

26 Nov, 2024, AC Hotel Kuala Lumpur by Marriott

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SINTHANA has over 20 years of work experience with retailing, multinational manufacturing company, and hotel industry. Her experience in quality assurance, human resource management, hospitality and administrative skills has given her the opportunity to realize her passion that is developing human potential. She trains all levels of employees including upper management.

 

She develops training manuals in English and Bahasa Malaysia language and conducts many soft skills programs with particular interests in customer service, business writing, communication, supervisory, office management and language. Her role encompass identify training needs, design contents and conduct training to fit customers’ requirements. She also assesses effectiveness of programs at site.

 

She aims to develop positive attitude and increase staff core competencies in each of her program.

 

She introduces a lot of self-reflection and interactions in her lively programs, and her approach stresses on key points, which is reinforced through role-plays and presentations. She conducts her sessions in English and/or Bahasa Malaysia language.

 

Sinthana In-house programs clients include; Exxon Mobil, MMC Oil and Gas Sdn Bhd, Northgate Arinso, IBM, Siemens, Hewlett Packard, Panasonic, Pembangunan Sumber Manusia Berhad (HRDF), TUDM (Tentera Udara DiRaja Malaysia), Jabatan Perkhidmatan Awam, Putrajaya, Construction Industry Development Berhad, Maju Holdings Berhad, L’oreal, DHL, Bank Negara, RHB Bank, I-Perintis Sdn Bhd, Infineon, Proton Casting Sdn Bhd, Sumirubber, Rohas Euco Industries, Elektrisola, Westports, Safeguards, Spansion, Telekom, Universiti Tenaga Nasional, Philip Morris, Pioneer, Hertz, Finisar, Celestica, Scope, SCICOM Academy, Tanjong PLC, eHomemakers (Non-Governmental Organization), Malaysia Airports (Niaga)

 

Venue Details

AC Hotel Kuala Lumpur by Marriott
9 Jalan Lumut,, Off Jalan Ipoh,, 50400 Kuala Lumpur - 50400
Phone : (603) 40428000

https://www.marriott.com/en-us/hotels/kulka-ac-hotel-kuala-lumpur/overview/?scid=45f93f1b-bd77-45c9-8dab-83b6a417f6fe&y_source=1_MT Q2NDU5MDEtNDgz LWxvY2F0aW9uLndlYnNpdGU%3D

Contact us

Juliany,
03 2283 6109
juliany@ipa.com.my

Phoebe,
03 2283 6100
phoebe@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON
  • Module 1: Meeting Notice & Agenda
  • Module 2: Prepare Yourself
  • Module 3: Take Notes Effectively
  • Module 4: Type and Finalize the Minutes
OBJECTIVE

Messages are flying across from many directions at a higher speed and it will keep on getting faster. They come in many forms, and how do we decide what are the key messages and how do we respond? How do we write to hit that bullseye and get on to the next agenda?

Writing has in fact become easier. This course looks into the latest method of writing, format, choice of words, sentence structure, punctuation, spelling and grammar.

Learn to use the KISS (Keep It Short & Simple) principle and who knows, you might just enjoy writing!

AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Understanding meeting ethics and its importance.
  2. Expecting the unexpected before, during and after the meeting and handling them
    in a professional manner.
  3. Understanding the importance of meeting notice and agenda for a successful meeting.
  4. Lessening the fear of taking minutes by knowing what is required and what is expected.
  5. Listening actively during meeting and identifying what is the relevant and
    irrelevant information
  6. Learning the best method for taking notes.
  7. Interjecting with politeness to clarify key information.
  8. Putting it onto papers: format, edit and proofread: spelling, punctuation marks
    and grammar.
WHO SHOULD ATTEND
Executives, Administrators, PAs, Secretaries and Clerical staffs.
METHODOLOGY
Interactive Lectures, Slide Share, Brainstorm, Discussion, Note-Taking Drill and Presentation
COURSE CONTENT
9:00

Module 1 - Meeting Notice & Agenda

  • Check on participants’ availability
  • Set date, time, venue
  • Set topics of discussion – agenda
  • Issue notice & agenda – format
  • Tools to disseminate information
  • Remind participants on meeting
10.45

Module 2 – Prepare Yourself

  • Tools and materials required for the meeting
  • Form an understanding with the chairperson before and during meeting
  • Create the template that best suits the type of meeting
1:00 Lunch
2:00

Module 3 - Take Notes Effectively

  • Understand the type of meeting and the requirements for the meeting
  • Listen actively to main points and actions to be taken
  • Differentiate between relevant and irrelevant information
  • Interject and clarify key points professionally and confidently
3:45

Module 4 - Type and Finalize the Minutes

  • Use simple language for clarity and accuracy
  • Reader friendly: sectionalize or paragraphing your contents
  • Present points in a specific and focused manner
  • Use of bullet points, tables and attachments
  • Finalize by checking, proofread and edit: spelling, grammar, punctuation
5:00 End of Course