Mastering AI Prompting: High-Quality Results with ChatGPT

18-19 May, 2026, Concorde Hotel Kuala Lumpur

IPA Training is Registered with

Learn from the Best

Kelvin Ng
Microsoft Office 2016 Master Specialist
Microsoft Certified Trainer

Kelvin Ng Choo Kent is a highly experienced digital arts instructor and master trainer with more than 17 years of experience in the office automation consultation, graphic design, animation and print production arena. He is a graduate of Malaysian Institute of Art (MIA) And holds the distinction of being certified as Adobe Certified Expert (ACE), Microsoft Office 2016 Master Specialist MCP & MCT, Certified practitioner of Neuro-Semantics, Certified practitioner of Neuro-Linguistic programming & Certified practitioner of Hypnosis & Time-Lines.

Microsoft Certification

  • MICROSOFT CERTIFIED TRAINER (MCT) SINCE 2012
  • MICROSOFT OFFICE 2016 MASTER SPECIALIST (MOS)
  • MICROSOFT OFFICE EXCEL 2016 SPECIALIST (MOS)
  • MICROSOFT OFFICE WORD 2016 SPECIALIST (MOS)
  • MICROSOFT OFFICE POWERPOINT 2016 SPECIALIST (MOS)
  • MICROSOFT OFFICE ACCESS 2016 SPECIALIST (MOS)

Professional Qualifications

  • PSMB APPROVED TRAINER
  • CERTIFIED ETHICAL HACKER (CEH)
  • ADOBE CERTIFIED EXPERT (ACE)
  • CERTIFIED PRACTITIONER OF NEURO-SEMANTICS
  • CERTIFIED PRACTITIONER OF NEURO-LINGUISTIC PROGRAMMING
  • CERTIFIED PRACTITIONER OF HYPNOSIS & TIME- LINES


AREA OF EXPERTISE
Office Tools
Microsoft Office Suite (2003, 2007, 2010, 2013, 2016), Adobe Acrobat, Microsoft Visio


Soft Skill
Effective Presentation, Train The Trainer, Microsoft Office Business Application Coaching, Effective Communication


Graphic Design

Adobe Photoshop, Adobe Illustrator, Adobe Indesign, Quarkxpress, Adobe Pagemaker, Corel Draw, Corel Photo Paint

His Clientele



Venue Details

Concorde Hotel Kuala Lumpur
2 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia,

https://kualalumpur.concorde hotelsresorts.com/



Phone : 03 2144 2200

Contact us

Juliany,
03 2283 6109
juliany@ipa.com.my

Phoebe,
03 2283 6100
phoebe@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON

Foundations & Core Prompting Techniques:
• Module 1: Understanding Prompt Engineering
• Module 2: Core Prompt Techniques
• Module 3: Advanced Prompting Techniques
• Module 4: Prompt Blending for Better Outcomes

Specialized Use Cases & Smart Prompting Strategies:
• Module 5: Smart Use Cases in Business
• Module 6: Task-Specific Prompting Strategies
• Module 7: AI for Data & Text Analysis
• Module 8: Designing Prompt Templates + Final Project

OBJECTIVE

This course is designed to empower participants with the skills and techniques needed to effectively use ChatGPT through advanced prompt engineering for workplace productivity, creative generation, automation, and data-driven insights.

AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Mastering at least 12 core prompt engineering techniques.
  2. Confidently applying ChatGPT in personal productivity and work tasks.
  3. Analyzing, classifying, and generating content
    more effectively using prompt strategies.
  4. Building reusable prompt templates for repetitive tasks.
  5. Thinking like a “Prompt Designer” to get higher quality and contextually rich responses.
WHO SHOULD ATTEND
  • Knowledge workers
  • Educators and Content Creators
  • Business Analysts and Consultants
  • HR, Marketing, Customer Service professionals
  • Anyone curious about how to get better, faster,
    and smarter results from ChatGPT
METHODOLOGY
* Instructor-Led Training – The trainer will explain key concepts and demonstrate prompt
engineering techniques using real examples.
* Hands-On Practice – Participants will perform
guided exercises to apply the prompting
techniques using AI tools.
* Experiential Learning – Participants learn by experimenting with prompts and observing
how different prompts influence AI responses.
* Discussion and Knowledge Sharing – Participants
are encouraged to share ideas, experiences,
and insights during the activities.
* Group Activities (if time permits) – Participants may work in small groups to solve practical business
tasks using prompt techniques.
DAY 1
 

DAY 1 – FOUNDATIONS & CORE PROMPTING TECHNIQUES

9:00

MODULE 1: UNDERSTANDING PROMPT ENGINEERING

  • What is prompt engineering?
  • Why prompts matter in AI outcomes
  • ChatGPT’s architecture: Strengths and limits
  • Prompt formulas (Task + Instructions + Role)
10.45

MODULE 2: CORE PROMPT TECHNIQUES

  • Instruction Prompting: Get clear, accurate outputs
  • Role Prompting: Change the tone and voice
  • Seed-word Prompting: Guide direction and context
  • Real-world exercises: Rewriting job ads, marketing messages
1:00 Lunch
2:00

MODULE 3: ADVANCED PROMPTING TECHNIQUES

  • Standard Prompting
  • Zero, One, Few-Shot Prompting
  • “Let’s think about this” Prompt
  • Activity: Create content with no/few examples
3:45

MODULE 4: PROMPT BLENDING FOR BETTER OUTCOMES

  • Combining techniques (role + instruction + seed)
  • Group challenge: Solve a business task using blended prompts
  • Review and feedback session

5:00 End of Day 1
DAY 2
 

DAY 2 – SPECIALIZED USE CASES & SMART PROMPTING STRATEGIES

9:00

MODULE 5: SMART USE CASES IN BUSINESS

  • Knowledge Generation vs. Integration Prompts
  • Self-Consistency Prompting: Data checking, fact validation
  • Multiple Choice Prompts: Useful in
    training/quiz generation
10.45

MODULE 6: TASK-SPECIFIC PROMPTING STRATEGIES

  • Summarization Prompts: Meeting notes, article compression
  • Question-Answering Prompts: Research assistant tasks
  • Dialogue Prompts: Chatbot or sales script development
  • Hands-on: Write email summaries, generate chatbot flows
1:00 Lunch
2:00

MODULE 7: AI FOR DATA & TEXT ANALYSIS

  • Sentiment Analysis Prompts
  • Named Entity Recognition Prompts
  • Text Classification Prompts
  • Activity: Analyze customer reviews, news articles, survey feedback

3:45

MODULE 8: DESIGNING PROMPT TEMPLATES + FINAL PROJECT

  • Controlled generation and interpretable soft prompts
  • Reinforcement & Curriculum learning prompts (Intro level)
  • Group work: Each team builds a prompt playbook for a real business need
  • Presentations + Certificate Award
5:00 End of Course