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Managing Tasks Skills: Motivating & Coaching People for Optimal Performance

25 Oct, 2021, Virtual Classroom Training

IPA Training is Registered with

Venue Details

Virtual Classroom Training


Contact us

FOR COURSE DETAILS

Juliany,

Office: 03 2283 6109

Mobile: +60 122281247

juliany@ipa.com.my

Phoebe,

Office: 03 2283 6100

Mobile: +60 193637822

phoebe@ipa.com.my

Bee Teng,

Office: 03 2282 6112

Mobile: +60 172566121

beeteng@ipa.com.my

FOR CUSTOMISED IN-HOUSE TRAINING

ADDRESS

A-28-5, 28th Floor, Menara UOA Bangsar,
No.5, Jalan Bangsar Utama 1,
59000 Kuala Lumpur

FOCUSING ON
  • Module 1: Perform Model & Driving Performance Tools
  • Module 2: Coaching For Performance Improvement
OVERVIEW

Performing at work is much more than just turning up to do a job. But for many this might be what work has become.

 

Your job as a manager/supervisor is to engage your colleagues so that they want to do more, much more than just turn up.

 

As Peter Drucker suggests, there is no more important activity because; “People determine the performance capacity of an organization. No organization can do better than its people.”

 

Performance management is about good management that delivers for customers, individuals, their teams and the organizations that employ them. How does this happen? It is likely to come from well-motivated employees.

 

Understanding the importance of motivation, and how to encourage and sustain it, is perhaps the real key to managing performance.

LEARNING OUTCOMES
  1. Being able to create and sustain a performance management environment for your people.
  2. Using performance driving tools to inspire, motivate, counsel and coach for better performance.
WHO SHOULD ATTEND
Managers, Senior Supervisors & Team Leads
METHODOLOGY
Interactive learning experiences. Exploratory & Sharing discussions. Application of P E R F O R M tools.
COURSE CONTENT
9:00

MODULE 1: PERFORM MODEL & DRIVING PERFORMANCE TOOLS
Getting the best out of people. So, how do you do that? The key is in a working environment which allows teams to use their abilities to perform, and which encourages their desire to do so. Performance management is about creating and sustaining that environment.

  • Use the PERFORM model to help you combine the intent or desire of motivation, with the capacity and capability to achieve:
    - POTENTIAL – how to develop the potential in your people
    - EXPERTISE – how to put expertise to work
    - RESULTS – how to review results
    - FOCUS – how to place focus on priorities
    - OPPORTUNITIES – how to create opportunities for people to excel
    - RESOURCES – how to allocate appropriate resources
    - MOTIVATE – how to motivate people to surpass their potential
    Application & Practice Exercises
    Visual Learning
1:00 Lunch
2:00

MODULE 2: COACHING FOR PERFORMANCE IMPROVEMENT

  • The UCOACH Technique
    - Learn, Practice, Listen, Think
  • Unlock the Potential: Your people; Your organization; Yourself
  • Improve employee performance, productivity and change management
    Application Exercise
    Visual Learning
5:00 End of Course